BoilerBoiler Reviews 

350
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently describe the overall service as exceptionally efficient, professional, and reliable throughout every single stage of their home heating improvement projects. Many individuals note that getting their complex systems maintained or repaired is always handled with remarkable attention to detail and care. Some reviewers were happy with how quickly engineers arrived to resolve urgent breakdowns and restore essential hot water promptly without delays. Local people also deeply appreciate the friendly staff who communicate clearly, answer all questions thoroughly, and leave work areas extremely clean and tidy afterwards.

What people talk about most

Service

Reviewers highlight high satisfaction with the service, consistently praising the team for being punctual,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that engineers arrive promptly,... See more

Quality

Users describe satisfaction with quality, noting that all work is carried out to a high standard and... See more

Response time

People report positive experiences with response time, highlighting fast assistance and prompt service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Probably, Like many. I failed to follow up on my boiler servicing after COVID. Just before Christmas my boiler kept losing pressure and required trips into the loft to re pressurise. We manged to limp... See more

Rated 5 out of 5 stars

First time I have used Boiler Boiler. What a relief. Unlike previous service company, Boiler Boiler turned up well within the time window promised. Engineer was pleasant and courteous. Work was comp... See more

Rated 5 out of 5 stars

Problem with our boiler fixed within hours of fault occuring two weeks ago. Also Annual Service carried out today. Excellent efficient service all round. We are new to Company and will certainly use a... See more

Rated 5 out of 5 stars

Just had our boiler serviced and new gas certificate issued. Fantastic service as always, arrived on time very friendly did a great job. Very respectful as it was wet out removed shoes without even b... See more


Company details

  1. Heating service
  2. also in
  3. Central Heating Service

Written by the company

Expert heating. Trusted at home. BoilerBoiler is the trusted local heating company for Southminster, the Dengie, Maldon and surrounding areas. Established in 2015, our friendly, fully qualified engineers are Gas Safe and OFTEC registered, with the experience to look after gas, LPG and oil heating systems safely and properly. We help homeowners, landlords and residents of mobile homes, static caravans, park homes and holiday lodges. Our services include boiler and heating repairs, annual servicing, new boiler installations, LPG and oil heating services, landlord gas safety certificates and BoilerCare monthly plans. Whether you have no heating, need a reliable annual service or are considering a new boiler, we provide clear advice, dependable appointments and quality workmanship without the hassle. Finance options are available on new boiler installations, subject to status and terms. BoilerCare gives customers ongoing support and peace of mind, with a choice of plans for different boiler types and levels of protection. We are a local team trusted by hundreds of customers for fast responses, friendly service and work completed properly. No stress. No chasing. Just sorted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

350 reviews

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4.9

All reviews

(350)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend. I felt confident in what they were doing, professional and reasonable on price. Very good customer service.

25 September 2023
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for providing feedback for Boiler Boiler it is very much appreciated. We hope to be able to work for you again in the future!

Rated 5 out of 5 stars

Always a friendly and fabulous service

Always a friendly and fabulous service. Wouldn't hesitate to recommend these guys to anyone I know.

4 August 2023
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for taking the time to leave Boiler Boiler a review. Feedback is so important for us and we are delighted that you recommend our services. Thank you again!

Rated 5 out of 5 stars

Superb service!

The guys worked so hard and efficiently, very pleased with our new boiler and would fully recommend.

26 June 2023
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for taking the time to leave us a review! We are delighted that you are happy with the service you received from Boiler Boiler.

Rated 5 out of 5 stars

Happy to recommend Boiler Boiler

Happy to recommend Boiler Boiler. After calling them in because we had no hot water their service was quick and exemplary. We knew our boiler was old and wouldn't last long when we moved in. Mark found a water leak from old pipes with several other issues. We took his advice and got him to order a new boiler. Again quickly dealt with and we soon had hot water again. Friendly and polite, Mark and co. did a great job and left no mess behind :)

5 June 2023
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for your review!

We are delighted to hear that you are happy with the service you received from BoilerBoiler. It is important to us as a company that we provide the best service we can to our customers.

If you have any further question or need any assistance please don't hesitate to reach out.

Rated 5 out of 5 stars

Overall great job!

Overall great job!
Very friendly and efficient would highly recommend

1 March 2023
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for leaving a great review for BoilerBoiler and recommending our services!

Rated 5 out of 5 stars

Brilliant experience

Mark and J just installed full oil system including boiler, tank and all pipes. And removed old system. It was obvious how exceptionally professional they were just from the quote process. The installation went perfectly. Didn't even know they were there most of the time. Got on with it the quietly and efficiently. No moaning no hiccups. Couldnt be happier. Not surprised they have 144 5 stars reviews and no bad onesp. If only all tradesmen were like this.

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Reliable, trustworthy and helpful

Jay and mark were brilliant! Talked to me through the whole process, worked clean and tidy and did not leave until they were confident I could use and understand the new system installed.

16 January 2023
Rated 5 out of 5 stars

Great advice and communication

Great advice and communication, turned up on the day he said he would. The most competitive quote we had out of 3. Was happy to deal with all my questions and concerns despite me being that annoying customer that asked everything. Great work

23 January 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

Boiler Boiler did the regular annual service for the heating system they installed for us 6 years ago, we have always found them reliable, on time, very thorough, and friendly. Would recommend.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Thank you so much my ideal 24 combi…

Thank you so much my ideal 24 combi boiler had stop working and I called up for some advice the kind gentleman on the phone was able to assist me On the phone to get my boiler up and running again
Thank you so much

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Reliable Company

Mark and Jay are super efficient. We couldn’t get our rads working so gave them a call. By the end of the day they called back to say they were able to fit us in the very next day. Problem diagnosed and fixed. A very reliable company.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Happy customer

Great service as usual from Mark who services my boiler . Always explains the results of the service with photo’s. Very polite and respectful. Hope never to use anyone else.

24 October 2022
Unprompted review

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