DO NOT CONTACT THIS COMPANY. I was told I needed to sort somethings out my end first. Yep fine. I’ll call you when I have sorted it out. Now getting phones 3 times a week hounding me for the paperwo... See more
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Your call handler read through what was obviously a computer script much too fast. Anything I had to say was interrupted. Even after I stated that she had not let me finished, she continued to 'b... See more
Company replied
I would like to be honest about my opinion. The only part which i was very disapointed about was the boiler assesment. A gentleman man round to check where to fit our boiler he was very ignorant rushe... See more
Company replied
We were shocked at the cost of a new potential boiler- quoted by the "leading provider". The process to access this scheme was managed by Boiler grants- reducing my stress. The assistant made the te... See more
Company details
About Boiler Grants
Information provided by various external sources
If you are receiving certain benefits you may qualify for a grant towards replacing your old boiler.
To be eligible you must be a homeowner or a private tenant (with permission from your landlord) and be in receipt of one or more of the following benefits which will be checked by us during your call:
- Child Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Working Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
- Universal Credit + Monthly earned income is below a certain threshold (determined by how many people live in the property)
- Income-related Employment and Support Allowance (ESA)
- Income-based Job Seekers Allowance (JSA)
- Income Support
- Pension Credit (Guarantee credit only or both Guarantee Credit and Savings Credit)
Your boiler needs to be at least 8 years old.
It’s possible that the full cost of new boiler will be covered by the grant, but it’s more likely that you’ll need to pay something towards it.
In the event you don't qualify for a boiler grant we can still help with a low monthly cost option.
An inefficient boiler will be costing you hundreds of pounds per year in wasted energy.
Boiler Grants is part of the Holmes Media (UK) Ltd group.
Contact info
11 The Point , LE16 7QU, Market Harborough, United Kingdom
- www.boilergrants.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fast and efficient service.
Applied for a boiler grant online, and the company contacted me within the hour, I answered a few simple questions over the phone and the application was in motion, very quick and simple.
boiler applicatoin
made phone call for boiler application not knowing the people I was talking to. very polite and easy application for a grant. informed me immediately that I was entitled to a grant and made appointment for an engineer to visit. well worth the phone call.
boiler grant
Efficient company, prompt answer when calling them, only downside was i was told i had to get tax credits form in my new address for evidence which took ages only to find out the gas company doesnt need them they check database so could have had survey done much sooner and saved alot of waiting
Dave's Review
I spoke with a really lovely and helpful lady who went out of her way to help me overcome a problem with acting on behalf of my father who is 96, lives 54 miles away from me and has macular degeneration so his sight is severely limited.
Nothing was too much trouble for her and between us we managed to obtain all the necessary information and approvals for me to act on behalf of my father.
She deserves a six star rating.
Boiler query.
Most helpful and answered all my questions clearly and to my complete satisfaction. Would have no hesitation in recommending them to anyone.
Speed response time
Within 2 hours I received a phone call advising me I qualifed for a grant subject to appropiate documents being seen
Fast and friendly
Lovely to deal with, very friendly and explained everything perfectly. Thank you
Quick to arrange a survey
Called back within 30 mins of completing questionnaire
Great service : )
Great customer service and very fast aswell , thank you
very efficient and clear
The lady I spoke to was very clear in her explanation. She listened well and was knowledgeable in her field.
Re,phone call
The lady who spoke to me was very clear and polite and explained everything that I needed to know. Overall Overall excellent. Mrs HIlda Gandy.
positive help
so far we have been more than happy with the help so far people we have had contact with have been very helpful and polite
My Opinion
The woman to whom I spoke on the 'phone, was polite and precise. Her competence put me at ease.
Pleasant staff
The staff were pleasant and dealt with my enquiry quickly. They gave me good advice. The only problem was that I didn't receive the call back I was expecting to co firm I had all the documents in place so that an app could be made to visit me. Otherwise no issues
Great professional service
The girl on the phone was very helpful and received emails within less than 24 hours
boiler application
Emily was very polite & efficient when i spoke to her on the phone
boiler grants
easy application and very quick in contacting by phone
Seriously, could not be better.
Efficiency, politeness, knowledge and helpfulness: all 10/10.
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