Boilerparts Reviews 

148
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The components were shipped by Royal ail to Australia where they disappeared into a black hole. Australia Post advised they were overwhelmed but could not provide any delivery date. They media sugg... See more

Company replied

Rated 1 out of 5 stars

If you need a part quickly, order eksewhere. Totally unacceptable experience. The promised 2 day wait turned into more like 2 weeks? Firstly, incorrect part supplied...not my name or address...secondl... See more

Company replied

Rated 5 out of 5 stars

I have a very old back boiler which needed spare parts that I thought may be difficult to get now. Placed an order online with BoilerParts on Monday and they arrived on Wednessday, 2 days later. Excel... See more

Rated 5 out of 5 stars

I was lucky enough to find Boilerparts.co.uk online whilst searching for parts. I used the email link to request a part I couldn’t find. This is where Andrea contacted me confirming they had stock... See more

Company details

  1. Repair Service

Information provided by various external sources

Boiler replacement parts


Contact info

3.9

Great

TrustScore 4 out of 5

148 reviews

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No recent history of asking for reviews

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3.9

All reviews

(148)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, all parts ordered on 2 separate occasions arrived next day, some parts from a third order were out of stock but obtained and delivered within 3 days. Communication on OOS parts was excellent, couldn't ask for more. Highly recommended and will certainly use again.

16 October 2019
Unprompted review
Rated 4 out of 5 stars

Good service and communication

Only one part was in stock, but this was communicated to me quickly and I was given the option of cancelling the order.
The part in stock arrived promptly, and the remaining parts arrived within the week.

7 October 2019
Unprompted review
Rated 5 out of 5 stars

Great Services

Prompt and Efficient.
Make sure when ordering pumps that you include the seal kit as well.
Tradesman will know this of course but a lay person will not know this detail.

3 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service. Really quick and efficient. Ordered and delivered within 24 hours. Will definitely use this company again when needed.

2 October 2019
Unprompted review
Rated 4 out of 5 stars

I would have given 5 stars but for the…

I would have given 5 stars but for the hugely excessive packaging of a box around a foot square used to supply a single o-ring of around one inch in diameter - the tape it was sealed with proclaiming "We simply deliver more".

5 July 2019
Unprompted review

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