I've completed user research for both Heinz and Innocent Smoothies via this company. On both occassions they did not reward my time. I've now requested subject access requests with Bolt, Heinz... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Overall Bolt Insight is great! The survey process has been really easy to use and follow. The navigation has been clear and the questions are not too complicated and easy to read and answer in detail.... See more
The whole process has been seamless. I was guided and directed throughout, at no point did I feel unsure of the next step, of what was being asked for me. I would definitely recommend this process to... See more
generally the experience was good, but there could have been more instructions on how to use the system to make the recordings. I prefer when the AI talks to me.
Company details
Written by the company
By combining human understanding with advanced technology, Bolt Insight delivers faster, deeper and more connected insight across markets, categories and audiences. The company works with leading global brands to deliver rich, actionable understanding that informs strategy and drives impact. Its capabilities span AI-powered qualitative research, quantitative research and integrated insight solutions, connecting real human insight with confident business decision-making.
Contact info
Unit 217 Metal Box Factory, 30 Great Guildford Street, Southwark, London, SE1 0HS, London, United Kingdom
- www.boltinsight.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They Will Damage Your Brand
I've completed user research for both Heinz and Innocent Smoothies via this company.
On both occassions they did not reward my time.
I've now requested subject access requests with Bolt, Heinz and Innocent Smoothies as to how my data has been used.
dont waste your time here as a user
you wasted 17 minutes writing in the…
you wasted 17 minutes writing in the end you are nnot getting anything
had an amazing experience at barclays…
had an amazing experience at barclays bank. the staff were super friendly and the service was quick. highly recommend.
it was very clear what i had to do and…
it was very clear what i had to do and was very helpful for memaking an informed decision
Bolt has been one of the best survey i…
Bolt has been one of the best survey i have ever come across not only that they paid so high bet also educative survey
A very enjoyable site
A very enjoyable site, I enjoy exploring this site, a lot to see and very good information.
I like that their surveys are very well…
I like that their surveys are very well written
They have been extremely isnightful
They have been extremely isnightful in hosting surveys and trying to find the feelings and thoughts if users which is really positive.
it is very easy and straight forward to use
My experience was great because the platform is easy to use with its simple integration
Bolt Insight very intuitive
Bolt Insight seems very intuitive and natural as a help tool which is great
My experience with Bolt Insight has…
My experience with Bolt Insight has been great because the platform is very easy to use and seamless. It saves time and gets the job done
The survey was quick
The survey was quick, interactive, easy and engaging.
Really Great Experience!
Overall Bolt Insight is great! The survey process has been really easy to use and follow. The navigation has been clear and the questions are not too complicated and easy to read and answer in detail. Recording your voice to leave an answer is really simple and is really quick to load to the next screen/question. Overall, the experience has been really positive compared to other survey websites that can be really slow and laggy.
Bolt is somehow cheaper than other…
Bolt is somehow cheaper than other trasnsportation ride, but i need them to work in every region ,like when i went to Aberdeen in scotland ,i was unable to get a taxi by bolt.
Reliability and straightforward
Firstly, i must commend the company on building such a good website that is easy to access. they're quite reliable and fast in executing tasks.
I have had a good experience using…
I have had a good experience using trust pilot, it has been the platform I use mostly to review experiences whether good or bad, sometimes I think the review process is long but I want people to know if something wasn't really good or really terrible (in either direction) I likely would not be taking the time to talk about it
The whole process has been seamless
The whole process has been seamless. I was guided and directed throughout, at no point did I feel unsure of the next step, of what was being asked for me. I would definitely recommend this process to anyone else.
Clear instructions and clear visuals
Clear instructions and clear visuals. I wasn't able to use my phone so had to switch to laptop but it worked fine after that.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








