Bolt Removals Reviews 

358
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Kept us well informed of their arrival time. Efficient and speedy installation of the furniture. Checked everything was in good working order before leaving. Gabriel and Karol were polite, efficient a... See more

Rated 5 out of 5 stars

From initial booking with Valentina, consultation with Alex & move date; everything was seamless, stress-free & smooth. Huge thank you to Dima & Gabriel, you guys were awesome from start to finish; fr... See more

Rated 5 out of 5 stars

A very professional service. Helpful and hardworking at a reasonable price. From the admin staff to the movers, we had full confidence in Bolt. We would highly recommend them.

Rated 5 out of 5 stars

Luke and his team were absolutely amazing. Nothing was too much trouble and they even put some boxes in the attic of my bungalow as they realised it would be difficult for me as an 80year old. T... See more

Company details

  1. Removals company
  2. Removals Service
  3. Storage facility

Written by the company

Are you looking for a professional, experienced removals company in Cardiff? Call BOLT Removals for a free of charge with no obligation quote on 029 2002 8685.


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You should know

5.0

Excellent

TrustScore 5 out of 5

358 reviews

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5.0

All reviews

(358)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

The team were so professional…

The team were so professional from first visit to quote right up until they were finally able to leave us in our new home.
Our removal date had to change several times, again they were understanding and in the end had to move things around to accommodate our chain. When we were moving they were friendly, helpful and considerate. Nothing was too much trouble. I would highly recommend them, and would definitely use them again.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

The guys were very efficient

The guys were very efficient and friendly. Arrived exactly when they said they would and negotiated heavy furniture through small spaces with an ease I found surprising. They were really careful about avoiding pictures etc as well.
I would definitely recommend this company.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Moving can be stressful, but this team makes it effortless! Their service is absolutely top-notch—fast, efficient, and genuinely helpful from start to finish. I couldn’t recommend them more for anyone in need of support when relocating. A friend recommended them to me, and now I’ll be passing that recommendation along to everyone I know. Five-star service all the way!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

I would definitely use them again.

Bolt removals stored my furniture etc. while I was looking for a house. They then transported my furniture from storage to my new home.
I cannot fault them they worked really hard all day and nothing was too much trouble. They were really careful with my possessions and ensured that I did not lift anything and that the items went into the correct rooms. I would definitely use them again.

11 June 2025
Unprompted review
Rated 3 out of 5 stars

Apology followed promptly after error

Updated:
I've had a prompt and thorough explanation of what happened, including an apology. It's rare for companies to act quickly and to apologise. So I'm amending my review. I can't speak to their wider service but I'm pleased they responded to me quickly and honestly.

Original post:
Bolt removals posted a flyer to me advertising their services, not at my request. I presume from scanning online house sale details.

Unfortunately they don't afix sufficient postage so I had to pay £1.50 to get the item delivered. Obviously I had no idea what it was when laying the additional postage.

Poor.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Bolt!

Diolch Bolt for your fantastic work on our house move. They made light of the flight of steps at our old address and were only too pleased to make the move into our new place as stress free as possible. Fun, personable, helpful. Bolt are a great company with skilled and efficient staff.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Unbelievable service – absolutely fantastic!
The team worked seamlessly together, turning what’s supposed to be one of the most stressful days into a genuinely fun and enjoyable experience. They were incredibly accommodating, careful, and considerate every step of the way. Their pricing was also very reasonable. We would 100% recommend them to anyone looking for a stress-free, professional, and enjoyable moving experience!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Superb

Fantastic service from start to finish.
The full pack and move was made easy by the great staff. They were friendly and easy to work with.
Our move was made stress free by Bolt.
Highly recommended, thank you.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Want to give more than five stars!

Would give more than five stars if I could! Used Bolt for two house moves plus storage, with full packing service and bed dismantling and rebuilding. So professional, helpful and friendly, every single member of the team was fantastic. Highly recommend these guys. Cheaper than many of the big well known firms and nicer to deal with too.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. The guys were very careful and considerate with our belongs. The process was very managed and well smoothly during the day.
Packing service was first class and completed the day before the move.
The team also helped out our seller move some of her furniture at the end of the day. Now that’s service!!!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Pleased I chose to go with Bolt

Bolt gave me a very reasonable quote after coming and looking at exactly what was being moved and what I required. They were easy to contact and happy and quick to answer any queries or concerns I had beforehand. They were then prompt and very hard working. were polite and respectful, of my possessions, myself and others helping me. They did a wonderful job and made it as stress free as it is possible to make a house move!! I am very glad I chose them to move me.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, good price. Lovely polite removal men who helped my 88 year old mum move house recently. Would recommend.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic company to use for a…

What a fantastic company to use for a recent house removal. The quote was good value and the office staff were very understanding relating to changing dates of moving etc. The staff who did the moving were 100% excellent, all of them!! We couldn’t have asked for any more from a removals company. They went above and beyond. I would strongly recommend them for both value and service 👍👍👍

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Bolt House move

Bolt House move
Moving an elderly parent can be stressful enough especially when they have organised the removal company themselves, however at 8 am bolt we're at the property in action! They only spent a few hours to completely shell the house, all paintings were carefully wrapped and placed into a protective mattress like holder, boxes were supplied and contents carefully added with wrapping, my father whom the move was for had not prepared for the move and this was stressing me out, the bolt guys however just came in and took over! FairPlay, and very much appreciated, once at the new property (a wait of 3 hours for Bolt) their same dedication and support unfolded into the new property with minimal fuss a big smile and an enthusiastic performance! Thanks for a stress free removal guys would recommend to anyone after the personnel touch.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Great experience using Bolt removals…

Great experience using Bolt removals (and at a good fair price). The team were efficient, careful with our things, and were keen to make sure everything was where we wanted in our new home. They were also really friendly and helped make moving home pretty stress free. Would definitely recommend.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service as always

Amazing service as always. Easy to arrange and the team are so organised. They made moving easy and were a good laugh along the way too.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing team

Bolt were absolutely fantastic and made our moving day so much less stressful than I thought it would have been. All the staff were so friendly and totally put us at ease. I would recommend them to anyone
Sarah Cardiff

27 March 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommendation

Bolt managed our move earlier this week.
We booked a packing, moving, and reassembling process.
Every staff member was so friendly and helpful and nothing was too much bother.
I would have no hesitation in recommending Bolt to manage a move. They bring calm to a very stressful scenario.
AJ
Cardiff

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient

Bolt gave a really helpful, detailed and personalised quote which helped make it easy for us to decide to book them. The service was always friendly and the packers and movers were efficient, quick and helpful. Would definitely recommend.

14 March 2025
Unprompted review

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