Take your money, rarely send your items
I ordered books of this company for my sons birthday in Feb, received an email saying that the bundles would be dispatched within 5-7 working days. After 2 weeks I received a dispatched email but nothing materialised at my address and after another 2 weeks I contacted the seller. She claimed it had been dispatched but perhaps had been lost in post so she sent out another pack which arrived in 3 days. The bundle was fab and I was impressed so decided to give them the benefit of doubt.
Shortly after I noticed them selling kids backpacks on special offer and the bags looked super cute so I ordered again. I got the same email reply that items would be dispatched inside 5-7 days so when a month passed I emailed them, got a rather rude email saying due to demand it was taking longer and that I could have a refund, I emailed back saying I still wanted my items. A week later I received a dispatched email but I have now waited another month and despite multiple emails to the company have got no reply. I have also messaged them through Facebook but again no reply. I just want my money back now as I've had enough of this company, they are quick enough to take my money 😤
