Bookdrivingtheory.co.uk Reviews 25

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Got a date earlier than the dates available on DVSA website.Grateful to the book driving theory team.

Rated 5 out of 5 stars

I have found everybody, and one person in particular SHISHIR AGARWAL, so very helpful in helping me have to reorganise (several times) my grandson's driving theory test, due to Covid 19. I am not goo... See more

Company replied

Rated 5 out of 5 stars

Despite a lot of bad reviews this company has helped my son get another theory test as promised on the website. They acted straight away after I emailed telling them he had failed.

Rated 4 out of 5 stars

They are really helpful with booking theory. I liked the fact it was more casual and you didn't have to fill out a form and feel pressured to get it all right as you speak to someone which is a lot be... See more

Company replied

Company details

  1. Education & Training

Information provided by various external sources

Cost of getting a driving licence is increasing day by day. Many jobs also required to have a full licence before you can join. Due to which many young drivers find themselves in hard situation. We incorporated Book Driving Theory to help learner drivers in obtaining driving licence with minimum cost. We proud ourselves to be one of the cheapest in the market to offer the best packages for rebooking your theory test any number of times as long as you keep fulfilling our terms and conditions and making you save a lot of money to pass your DVSA theory test.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Sorted in 24h

Had to reschedule a test and it was sorted in less than 24 hours. That’s a rarity at the moment for anything.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Despite a lot of bad reviews this company has helped my son get another theory test as promised on the website. They acted straight away after I emailed telling them he had failed.

24 May 2021
Unprompted review
Rated 4 out of 5 stars

Very helpful

1 September 2020
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Dear Gardener,
Thanks for your review. I am happy to hear that you are enjoying our services. At Book Driving Theory we love to see our customers satisfied.

Thanks Customer Service
Bookdrivingtheory.co.uk

Rated 5 out of 5 stars

I’m very happy with the company…

I’m very happy with the company service.Very friendly, helpful and polite staff.Also quick responses to email and WhatsApp.Thank you

25 July 2020
Unprompted review
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Reply from Bookdrivingtheory.co.uk

Dear Oksana,
Thanks for your review. I am happy to hear that you are enjoying our services. At Book Driving Theory we try our best to help our customers in every way we can.

Thanks Customer Service
Bookdrivingtheory.co.uk

Rated 5 out of 5 stars

I have found everybody SO helpful - thank you.

I have found everybody, and one person in particular SHISHIR AGARWAL, so very helpful in helping me have to reorganise (several times) my grandson's driving theory test, due to Covid 19. I am not good on the computer and he has gone above and beyond everything to help me. In these dark times it makes the world of difference to know that someone is willing to help. Thank you Shishir, Bobby

25 June 2020
Unprompted review
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Reply from Bookdrivingtheory.co.uk

Thanks for your review. I am happy to hear that you had a positive experience in using Book Driving Theory. We try our best to help our customers in every way we we can.

Thanks Customer Service
Bookdrivingtheory.co.uk

Rated 4 out of 5 stars

You r good

My friend he tell me you are good I need I tray book with you

16 May 2020
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Dear Ibrahim,
Thanks for your review. I am happy to hear that you had a positive experience in using Book Driving Theory. We try our best to help our customers in every way we we can.

Thanks Customer Service
Bookdrivingtheory.co.uk

Rated 2 out of 5 stars

Wasn't clear instructions

Wasn't clear instructions with the silver package

26 March 2020
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Sorry to hear that . If you please email us at contactus@bookdrivingtheory.co.uk we will be more than happy to resolve any issues.

Thanks Customer Service
Bookdrivingtheory.co.uk

Rated 1 out of 5 stars

While 62% are happy with their service…

While 62% are happy with their service , the other 38% , are not .I dealt with them this morning, paid their subscription fee, and got no joy when told them , it had been paid , wanted a screenshot of my card!! that I paid with .. possible glitch in the system and was told to calm down .. this is the second time I 've had issues with this company, just be careful, when dealing with this lot , shows no empathy

12 March 2020
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Dear John,
Sorry to hear that you had issues. As explained we hadn't received any booking or payment from you. You aren't on our system. You might have used some other website for your booking. There is no glitch in the system. We asked for a proof of purchase so that we can enquire and help you further to which we was told that payment is on hold by your bank. We process all our payments through PayPal which is most secured. Unfortunately since there's no trace or proof of your booking we was unable to locate it. We proud on our excellent customer service but unfortunately since no proof provided we weren't able to help further.
Thanks
Bookdrivingtheory.co.uk

Rated 5 out of 5 stars

I have to say that I have been so…

I have to say that I have been so impressed with the service. They have changed appointments and been super-efficient. Do ask for other test centres in case the one closest to you is popular as you might get an earlier test date. Thank you and fingers crossed my son passes second time round!

5 March 2020
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Thanks very much for your review.

Regards
Bookdrivingtheory.co.uk

Rated 2 out of 5 stars

Trying to get my retest

Not bad just need help to rebook it

11 December 2019
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Hi Victor, Your retest request was approved & your appointment was booked within 40 mins. We also sent the confirmation of same.
Thanks
Bookdrivingtheory.co.uk

Rated 5 out of 5 stars

Brilliant client service

Efficient, timely and friendly assistance - a fantastic online service that takes the pressure off booking your theory.

1 October 2019
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Many thanks for your feedback

Thanks
Book Driving Theory
https://www.bookdrivingtheory.co.uk

Rated 5 out of 5 stars

Best thing ever

The dude on the whatsapp was so awesome. He is so helpful totally reply quicker than you can ever think. If i ever was to advise somone to do their theory test do it with them :) :)

30 May 2019
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Many thanks for your feedback

Thanks
Book Driving Theory
https://www.bookdrivingtheory.co.uk

Rated 5 out of 5 stars

Excellent customer Service

Excellent customer Service, quick to response there was a problem with my booking sorted smoothly happy to use this service and I will 100% recommend it to anyone.

25 October 2018
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Many thanks for your feedback

Thanks
Book Driving Theory
https://www.bookdrivingtheory.co.uk

Rated 5 out of 5 stars

Very helpful people,make everything…

Very helpful people,make everything easy for you,really recommended.

3 October 2018
Unprompted review
Bookdrivingtheory.co.uk logo

Reply from Bookdrivingtheory.co.uk

Many Thanks. Hope you still enjoying our services. Apart from Book Theory Test we are also launching book practical test service soon. Similar to Theory Test Service, you can enjoy free retest's and all other benefits with Practical Test Booking as well

Thanks
https://www.Bookdrivingtheory.co.uk

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