BookPrintingUK Reviews 

5,890
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness, patience, and professional approach throughout the entire process. Many people appreciate the high quality of the products, noting the beautiful presentation, superb printing, and excellent finish of their books. The customer service is frequently described as outstanding, with reviewers feeling well-supported and cared for from start to finish. Reviewers also commend the efficient communication, quick responses, and the team's ability to handle changes and resolve complex issues with ease. The packaging of the finished products is often mentioned as first-class, ensuring books arrive in perfect condition. However, some people were dissatisfied with the customer service, mentioning that their time was not used efficiently, and they received a book of unsatisfactory quality.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the excellent... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and finish of the... See more

Staff

People report positive experiences with staff, consistently describing them as incredibly helpful,... See more

Quality

Reviewers consistently express high satisfaction with the quality of the products, often highlighting the... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very start of my book project where Jozane guided me through how Book Printing UK could help to the help I received from Rosie, Tee and Kaitlyn who was brilliant getting my project over the l... See more

Rated 5 out of 5 stars

I have used Book Printing UK for all my self publishing books. They have been excellent every time. From price, quality, helpful, communications, delivery and after care they really look after you. I... See more

Rated 5 out of 5 stars

The individual care and attention to detail is beyond belief. My family, friends, and my readers just love the professional way the work was done. Being able to speak to my manager on the phone, at a... See more

Rated 5 out of 5 stars

I have had several books printed by BPUK and have been delighted. In fact I am slightly addicted to producing more. Very high quality product and importantly very good customer service. Absolute patie... See more


Company details

  1. #8 of 59 best companies in Digital printing service
  2. #1 of 21 best companies in Book Publisher
  3. #8 of 33 best companies in Commercial Printer
  4. #10 of 67 best companies in Prints and signs store
  5. #8 of 49 best companies in Printing shop

Written by the company

Book Printing UK is a proud member of the Bonacia family. An award winning company with 25 years experience in short run, digital book printing. We print and bind books of all shapes, sizes and finishes, on site, at our Peterborough office.

At Book Printing UK we make it possible to share your story and impossible not to share ours!

Written by the company

We're committed to our customers!
Our goal is to provide every customer with the best book printing experience possible. Our team is ready to go the extra mile, providing ongoing support and an outstanding one to one service.

The most caring print service around!

We will guide you every step of the way...

Not only do we offer simple, stress-free book printing, but we also make it the most personable service available. We want you to enjoy the printing experience all the way through and have you leave us happy and pleased with your amazing work in print!

Contact info

4.9

Excellent

TrustScore 5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,890)

741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good value and service

Very good value and service. A minor blip in misunderstanding my request was rectified promptly and the booklets were delivered more quickly than I expected, and to a high quality.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - Delighted with the books. They were a pleasure to deal with from start to finish.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

3rd time back

3rd time back. Excellent service, product and engagement. Well done to all the staff. I will be back again.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

On time, excellent quality and care, a communicative team, and quick turnaround. Used to print one (so far) of my series of children's books, with a colour spot-UV cover, and would certainly recommend them.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

A fabulous service

This was my first experience and I was amazed at how easy it was. Beth was very helpful and answered my queries promptly. The whole service was quick and professional and I love my children’s book. It is exactly what I wanted and the cost was reasonable.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

So helpful and polite

This is the first book we have ever had printed and Emily our contact was brilliant . Helping us through every stage and so patient and polite .

Will definitely use them again

23 February 2026
Rated 5 out of 5 stars

Excellent service

This was the second book I’ve had printed with BookPrintingUK and as before it was an easy process with good communication and helpful staff. Fast and efficient from start to finish.

2 March 2026
Rated 5 out of 5 stars

Perfect Service

My first dealings with BookPrintingUK was a trouble free experience mainly due to the help and advice given by both Sepera and Emily. Both of these individuals were more than helpful in making sure my order was dealt with in a very professional manner. My thanks go to them and all at BookPrintingUK. A company I can recommend 100% to all who seek putting their efforts in to print.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Putting a human face on digital print

Have used BookprintingUK on a number of occasions. Over and above the price and quality of their work (which deserves 5 stars) I am most impressed by their friendly oversight and care during the production process.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing 6 star award performance

Absolutely fantastic service from start to finish. Can't speak highly enough of Book Printing UK. They've helped me realise a dream of printing my first ever book "Amazing E.J.'s Educational Days'. Communication with Emily and Sepera was fantastic. The end product is amazing. Would award 6 stars if I could. Can't wait to work again with Book Printing UK. Would thoroughly recommend. Ewan J. Mapplebeck, Folkestone.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Providing great support throughout the process

Cameron and Natasha led me through the process of printing my book with patience and skill.
I was able to send pdf files directly to them (which was ideal for me) and after I wanted to make the print bigger and make some other changes after receiving my proof, this was no problem at all.
It was a pleasure working with this company and I'm delighted with the finished product. Would highly recommend.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Just got my books from BookPrintingUK

Just got my books from BookPrintingUK. I am very happy with the professional service they provided. I had to make lot's of changes and probably took 6 months to get to the final print but there were no issues with BookPrinting and they patiently waited for me to finish and even checked in on a regular basis. The cost and the professional service were very good. Special thanks to Natasha and Cameron for there help and advice along the way.

5 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look