Boostly Reviews 696

I cannot say enough bad things about this company. From handing us off to 3 different project leads, to ghosting us for weeks at a time, to not fixing things they said they would fix, to charging us hosting fees for an unfinished website for months, to not completing our project for 11 months (yes, it's STILL not done)....please do not go with them. You will be terribly disappointed, and frustrated

The best most trusted platform to help boost your branding and direct bookings

Boostly always provides great free workshops, with amazing content and people who talk and offer up their time and knowledge to help others. Thank you

This service is absolutely terrible! I had to deal with at least 3 onboarding agents due to them quitting, being sick, or coming up with whatever excuse. It took them at least 2 months longer than promised to go live. After 9 months, there's been no improvement. They take far too long to respond to problems, there's no way to reach them by phone, only email, and their website design is subpar. I had to repeatedly request design changes that even a novice wouldn't miss. I strongly advise against using them and completely regret my choice. I initially believed they were the best, but that's far from reality.

The review handling with AI is a game changer … saves heaps of time with my Google & FaceBook reviews !!
Cheers,
Mark Berry

This has been the worst customer service experience I've ever had. We have paid them over $6,500 for their services which is supposed to include customer service for 1 year after purchase. They created our site far outside their window of "8-12 weeks" which didn't display pricing, won't connect correctly to Hospitible, and the URL doesn't work and on top of everything they decided to change their monthly subscription from $62 (which was in the contract I signed) to $97. When the $97 was not paid they took our website down in which they were supposed to hand over to us. Their response time is awful, and when they do respond it is incredibly un-useful. If I could rate 0 stars I would.

I had a great experience! Thank you.

I've increased clients, I'm very
content with the service.

They are doing everything well!

I recently used Boostly to build and optimize my website hellosunshineoc.com for my short-term rental properties, and I couldn't be happier with the results. From the moment I started working with their team, I was impressed by their expertise and dedication.

The standout feature has to be their overall expertise and comprehensive training in growing direct bookings. They provided invaluable insights and strategies that have genuinely transformed my business. Their SEO work has also been top-notch, driving more traffic to my site and significantly increasing my booking rate.

What truly sets Boostly apart is their commitment to delivering proven results. My website is now not only visually appealing but also highly functional and optimized for search engines. The growth in direct bookings since launching the site has been remarkable.

Overall, my experience with Boostly has been great. Their team is professional, knowledgeable, and always ready to help. If you're looking to grow your direct booking business, I highly recommend Boostly.

Thank you, Boostly, for helping me take my business to the next level!

Boostly has been a tremendous help to my business. From start up to advance level, the team have been with me all the way. I only have good things to say. Highly recommended ⭐️⭐️⭐️⭐️⭐️

I can’t say enough about the community and the education at Boostly. The team is so supportive and knowledgeable and the level of expertise in marketing is exceptional. I have been able to stay on top of the latest technology and tips to make marketing my STR easier and I especially like that the membership comes with a monthly mastermind and accountability group, weekly education sessions and step by step instructions and access for the Boostly CRM-an incredible tool for social media, creating landing pages, direct email campaigns and managing leads for cohosting just for starters. I have a lot to learn since it is a powerful tool but I make progress each week. I think it’s fully worth it to be a member! They add a lot of value in the training so it’s much more than just a website. It’s a whole system of tools to help you to be successful.

One on one white glove CRM dashboard onboarding.

Challenges with the call:
- Identified that my acct wasn’t created. Spent a fair amount of time trying to find my acct as I have several email addresses, so we had to figure out which one was associated with my acct.

- Zoom call was only active for an hour, because we spent a lot of time finding & creating my acct, we were only able to completion a portion of the presentation.

- don’t recall receiving an email confirmation that my acct was created and provided login credentials.

- to make best use of time and cost of white glove call, user should already have basic setup completed by using training videos and/or by oneself if knowledge level is sufficient.

- having dashboard setup, contacts imported (if you already have collected contacts) as much as possible, then time can be spent fine tuning acct, conducting real time
Email campaigns, implementation of other tools like chat agent, creating,scheduling and posting an ad and/or video.

- further advance training on implementing other 3rd party tools/sw, and building ones tech stack.

We've worked with Boostly for years now and the team are fantastic. We can see they are extremely passionate in what they do and strive to provide the best possible service for their customers.

We love being part of the Boostly family!

Great experience with Mark Simpson. He was very responsive and professional and has a wealth of knowledge specifically focused on direct bookings. His expertise and the trainings provided were very helpful!

I've just finished the Book Direct Playbook and it has helped me in my STR business. I look forward to implementing the tips and increasing my direct bookings.

I was informed that my website hosting fee of £275 was going to increase to £970 per annum at my next billing date. Thankfully it was the shove I needed to get my hosting elsewhere, for I might add, £95 per annum.
The Hospitality Community FB group which has 6k members, is run by Boostly, and they delete any negative comments about Boostly whatsoever, so nothing can be discussed, so I have left that group too. Very pleased to have left.

Gone downhill very quickly. Mark has no loyalty to his longstanding customers, lots of fluff and no substance. A 300% increase in rates with NO notice, on top of the previous 100% increase. All this whilst service levels depleted, constant GDPR breaches, left hand not knowing what the right is doing, poor web security and customer care.
I cannot recommend, and have moved away!

Absolutely appalling business

I’ve been working with Boostly for about 9 months, and it’s really accelerated my journey as a short term rental host. They’ve built my website, and provided loads of training. I recently attended a Boostly summit and won the prize of a meeting with Mark Simpson to review my business. I was so thrilled with the detailed review and really helpful feedback. I walked away with several actionable tips to grow revenue and improve hospitality. I was blown away - thanks Mark!