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Boots Hearingcare - Newcastle upon Tyne Reviews 60

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TrustScore 5 out of 5

4.8

Hearing Aid Shop
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Boots, Hotspur Way, NE1 7XE Newcastle upon Tyne, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Appointment on time. Clear information given on hearing test and clear demonstration of required hearing aids. Dan was helpful, friendly and professional in explaining all aspects of the way forwa... See more

Rated 5 out of 5 stars

Thoroughly recommend. The contrast with another High St competitor is stark - the audiologists in this Boots branch were knowledgeable, professional, un-pushy and respectful. Very happy customer. (... See more

Rated 3 out of 5 stars

The service I received in store was great, very informative and I had my hearing aid within a few weeks. However, I have only had it a few months and the catch has broke that holds the battery, not wh... See more

Rated 5 out of 5 stars

Boots audiology department answers the phone! I had the undivided attention of the audiologist for more than an hour for the initial consultation and another hour for fitting hearing aids. Excellent... See more

Company details

  1. #13 of 14 best companies in Hearing Aid Shop
  2. #22 of 24 best companies in Audiologist
  3. #3 of 3 best companies in Deaf service
  4. #8 of 8 best companies in Hearing aid repair service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, Hotspur Way, NE1 7XE, Newcastle upon Tyne, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

Thank you Dan!

Appointment on time.
Clear information given on hearing test and clear demonstration of required hearing aids.
Dan was helpful, friendly and professional in explaining all aspects of the way forward.
Thanks!

9 April 2026
Rated 5 out of 5 stars

I had a minor crisis and left my…

I had a minor crisis and left my charger for my hearing aids at home when I was away for the weekend. I was pretty sure the Boots staff (in Newcastle) would help and that's what happened. I left them charging and went for lunch. I got them back fully charged and was able to enjoy the Bruce Springsteen concert that night in Manchester. The guy was lovely, just like all Boots staff in my experience. Forgot to get his name, but I hope he reads this. Great work.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Great advice

I was so reassured by the advice I received from Michael at my local Boots hearing centre. He explained everything very clearly and made me feel ready to embark on trying some 'loan' hearing aids. This has shown me that they can be quite manageable and will make my life better.

8 May 2025
Rated 5 out of 5 stars

Fantastic experience

Not rushed at all
Everything explained thoroughly.
Very helpful.
Hearing aids arrived in a week
Very comfortable to wear.
Thank you for a very pleasant experience

25 March 2025

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