The audiologist (Nishma) was exceptional. She was kind, helpful and came across as being very sincere in trying to find me the most suitable hearing aids for ME.
Location
Switch locationBoots, 3 Brunel Plaza, SN1 1LF Swindon, England, GB
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See what reviewers are saying
Nishma was so professional and reassuring. My husband was fitted with really wonderful hearing aids that he has used every day..I thought that he would never accept hearing aids. NISHMA was so patient... See more
Helen made me feel completely at ease. She was friendly, welcoming and very thorough. I have every confidence in the choices she helped me to make. She made sure I knew exactly what was happening and... See more
Specialist was friendly and advice received was thorough and well-informed, without undue sales pressure.
Company details
- #12 of 12 best companies in Hearing Aid Shop
- #20 of 22 best companies in Audiologist
- #3 of 3 best companies in Deaf service
- #7 of 7 best companies in Hearing aid repair service
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 3 Brunel Plaza, SN1 1LF, Swindon, England, United Kingdom
4.8
Excellent
39 reviews
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Excellent Service
The audiologist (Nishma) was exceptional. She was kind, helpful and came across as being very sincere in trying to find me the most suitable hearing aids for ME.
20 June 2026
Hearing test at Boots, Swindon
Lovely audiologist named Nishma, who checked my ears for wax etc and then did a hearing test, she explained the results to me and what options I could have in hearing aids
13 March 2026
Nishma Kothari has changed my life !
Nishma Kothari has changed my life ! I have severe hearing loss in my left ear due to nerve damage and over the years have been told theres nothing that can be done. She said ' let me try' and explained shes helped clients in worse situations. I have just had my new aids fitted and at switch on I COULD HEAR, and really well ! Her knowledge, expertise and caring nature are so appreciated and this is a game changer for me. I cannot thank her enough.
28 March 2026
Unprompted review
Nishma was so professional and…
Nishma was so professional and reassuring. My husband was fitted with really wonderful hearing aids that he has used every day..I thought that he would never accept hearing aids. NISHMA was so patient with my elderly husband and showed how to use all the different bits and pieces. Link to his phone. We felt that we could contact her with any problems in future..wonderful service all round . I can't recommend Boots service enough. Thanks
4 March 2026
Unprompted review
Testing experience The lady testing and fitting mhearing…
The lady testing and fitting my hearing aids was very patient, pleasant and helpful, trying different styles of aids. She made sure they were comfortable and that I knew how to fit them myself properly.
1 October 2025
Unprompted review
Nishma at Boots in Swindon Brunel Centre…
My Mum who is 98 had an appointment with Nishma at the Boots in Swindon Brunel Plaza to sort some new hearing aids. Nishma was amazing with my Mum and was so thoughtful and caring.
We had to go back today (03/10/25) for an aftercare appointment and one of Mum’s aids was always coming out. Again we saw Nishma and the service was once again brilliant. Nishma sorted the problem and my Mum said it now felt very secure. Nishma also gave us some great advice and also suggested some other aids. Thank you very much for everything Nishma. Beryl Watts and Jacquie
3 October 2025
Unprompted review
Excellent service
I found the audiologist very pleasant on both occasions I visited, she explained everything clearly and answered my questions. I found the whole experience of getting hearing aids straightforward without any stress, and would recommend Boots to anyone with hearing problems.
6 May 2025
On time and very good experience
25 March 2025
Helen was very patient and clearly…
Helen was very patient and clearly explained everything through the whole appointment
19 February 2025
Helen was kind and helpful
Helen was kind and helpful. She kept us reassured and was knowledgeable with the product. Would definitely recommend
3 March 2025
Helen in Swindon was very caring and…
Helen in Swindon was very caring and reassuring also very informative. im very happy with my new aids but like the fact I have follow up soon and a 90 day trial
4 February 2025
Audiologist was very helpful and…
Audiologist was very helpful and knowledgable and very accommodating as I had to go back again within the hour.
13 December 2024
Extremely helpful consultation
Extremely helpful consultation.
Pleasant person with complete knowledge of all hearing problems.
Felt confident with out come.
Quick efficient service.
20 December 2024
Very friendly and helpful experience
13 December 2024
Very good service
I have received very good service from
The hearing aid department in Swindon. The lady was very polite, courtious attentive to my needs & listened to what I was saying to get me the right hearing aid, the follow up appointments are also a pleasure to go to, nothing is too much trouble. Would recommend Boots.
6 September 2024
Friendly and helpful staff …
Helen Martin was very helpful and explained everything. Gave good advice in choosing the right aids for me and gave me samples so I could choose the colour that was best for me. Helen is very friendly and helps you feel relaxed.
17 August 2024
Knowledge and patience of audiologist
1 August 2024
The Audiologist explained everything…
The Audiologist explained everything really well and took time to do so.
20 June 2024
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