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Boozt.com Reviews 

397,598
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more

Rated 4 out of 5 stars

I ordered brown skin shoes, but received black shoes. The brown were more expensive than black, have no idea why it was changed without asking or giving a refund of the difference between prices.

Rated 5 out of 5 stars

I ordered a wallet, and there was a promotion at the time so i essentially got a free beanie with it and free shipping. Even this way it was cheaper then a hungarian webshop for the same item. The shi... See more

Rated 5 out of 5 stars

I’m really happy with my Bootz order! The whole experience was smooth and easy, from placing the order to receiving it. The product arrived in great condition, was exactly as described, and the qualit... See more

Company details

  1. Department store
  2. also in
  3. Children's clothes shop
  4. Fashion accessories shop
  5. Ladies' clothes shop
  6. Men's clothes shop
  7. Shoe shop

About Boozt.com

Written by the company

Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.

Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.

We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.

As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.


WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME


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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

398k reviews

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4.4

All reviews

(397,598)

18,058 reviews in the last 12 months

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Rated 4 out of 5 stars

What I'd been looking for

Found a garment on Boozt which was at a good price and in my size. In fact, the price was so good that I didn't have enough spend and added a second item, which was also something I wanted, and again at a good price.
Received both items ordered and absolutely no delay in processing or postage, not any sort of hiccup that can often be the case with Internet orders.
Really satisfied with my purchase and will have Boozt on my preferred buying store for the future.

30 August 2026
Rated 3 out of 5 stars

Delivery places option

Delivery places option: lookers hub delivery (like vinted, zalando, etc) are missing in your delivery choices.

2 September 2026
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Reply from Boozt.com

Hi,

Thank you for your feedback.

We are sorry to hear that our delivery options did not meet your expectations. We understand that having flexible delivery choices, such as parcel lockers or hub delivery, can be very important and more convenient for many customers.

We truly appreciate you taking the time to share this with us, and we will make sure your feedback is passed on internally as we are always looking at ways to improve our customers’ shopping experience.

Kind regards,
Nathalie, Boozt.com Team

Rated 1 out of 5 stars

Received just 2 of 3 items, both broken

Got 2 lamps instead of 3 ordered. They were just dropped into a cardboard box, with no additoonal packing material inside. No markings on the box it is a fragile parcel. Both lamps received broken.

3 September 2026
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Reply from Boozt.com

Dear customer,

Thank you for your feedback. We apologize for the missing item and that the lamps arrived broken due to poor packaging. This is of course not how your order should have been delivered.

Please contact our customer service team with your order number and photos of the package and damaged items, and we will help you resolve this right away: https://www.boozt.com/lt/lt/klientu-aptarnavimas

Wishing you a good day!

Best regards,
Mark, your Boozt.com team

Rated 1 out of 5 stars

Usually my package gets here in 3 days

Usually my package gets here in 3 days. Now 12 not happy about that.

3 September 2026
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Reply from Boozt.com

Dear Talia,

Thank you for sharing your feedback with us.

We would like to clarify that if an order contains items that fall under specific transport regulations, they require a different type of shipping and handling. This unfortunately results in a slightly longer delivery time. To make this as transparent as possible, we always display this information along with the expected delivery timeframe at checkout before you complete your purchase.

We recommend that you contact our customer service team so that we can investigate where your order is currently located. You can find our contact details here: https://www.boozt.com/is/is/vidskiptavinapjonusta

We wish you a wonderful day!

Best regards,
Edvin, your Boozt.com team

Rated 1 out of 5 stars

I’ve waited 11 days for two items yet…

I’ve waited 11 days for two items yet still long to go - says the tracker

1 September 2026
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Reply from Boozt.com

Dear Þórdís,

Thank you for sharing your feedback with us.

We would like to clarify that if an order contains items that fall under specific transport regulations, they require a different type of shipping and handling. This unfortunately results in a slightly longer delivery time. To make this as transparent as possible, we always display this information along with the expected delivery timeframe at checkout before you complete your purchase.

We recommend that you contact our customer service team so that we can investigate where your order is currently located. You can find our contact details here: https://www.boozt.com/is/is/vidskiptavinapjonusta

We wish you a wonderful day!

Best regards,
Edvin, your Boozt.com team

Rated 2 out of 5 stars

Work only with Bring and PostNord

Work only with Bring and PostNord. They charge you for ‘heavy’ returns and have no advantages for loyal customers.

1 September 2026
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Reply from Boozt.com

Dear customer,

Thank you for sharing your feedback with us.

We would like to clarify that we partner with PostNord, Bring, and DHL Home Delivery (DHL is strictly used for selected larger or heavier items, such as furniture).

Standard returns for items like clothing or shoes follow our normal return policy. However, when returning larger or heavier items like furniture, a return fee of 349 SEK is deducted per return shipment. The handling fee for heavy items that was paid at checkout is fully refunded upon return.

If you have any further questions regarding your orders, you are always warmly welcome to reach out to our customer service team.

Wishing you a wonderful day!

Best regards,
Linda, your Boozt.com team

Rated 1 out of 5 stars

Highly calculated checkout manipulation and pricing traps!

Boozt uses extremely calculated pricing traps. I am completely exhausted and deeply annoyed by this system. 😮‍💨😤🤦‍♂️ Their so-called welcome discount and free shipping at 699 kr is pure manipulation. The 699 kr threshold ONLY applies if you buy 2 items that reach that amount on their own. My Mühle Shaving R89 Safety Razor cost 390 kr, and even though I added 10 packs of Parker Premium Platinum Double Edge Blades for 261 kr, the system refused to give me free shipping. I couldn't avoid the shipping fee until I was forced to add a NUXE HUILE PRODIGIEUSE RICHE 100 ML for 378 kr. Only THEN did the system finally grant free shipping, completely ignoring the ten packs of blades. The entire setup is calculated to trick you, and I ended up paying 1029 kr in total after hours of exhausting analysis and calculated manipulation on their part. Now I am waiting for my package, and the items better be 100% original, brand new, and completely untouched, otherwise, there will be a major fight. Or they better send me a gift for all this wasted time. 🎁

12 September 2026
Unprompted review
Boozt.com logo

Reply from Boozt.com

Hi Burhan,

Thank you for sharing your feedback with us. It seems there has been a bit of a misunderstanding regarding how our checkout works, and we would like to help clarify this for you.

First, free shipping is always automatically granted on orders over 699 NOK when choosing PostNord or Posten/Bring. If an order is under this amount, or if another shipping method is selected, a shipping fee will apply. We do not have any shipping rule requiring you to buy a minimum of two items just to get free shipping.

It sounds like there might be a mix-up between our general shipping threshold and how our campaign discounts work. Our promotions vary and can sometimes have specific conditions, such as a minimum purchase amount or a requirement to buy a certain number of items. Additionally, for a campaign discount to apply, all items must be marked with the specific offer. We always try to be as clear as possible about these terms on our homepage, product pages, and in the checkout.

We also want to reassure you that all products we sell are 100% authentic and come directly from the brands or their official, authorized distributors. We only collaborate with reliable suppliers.

If you have any further questions once your order arrives, you are always warmly welcome to reach out to our customer service team.

Wishing you a great week!

Kind regards,
Max, your Boozt.com team

Rated 1 out of 5 stars

I have waited for 12 days for the…

I have waited for 12 days for the package getting delivered… it’s still not here!

1 September 2026
Boozt.com logo

Reply from Boozt.com

Dear Elin,

Thank you for sharing your feedback with us.

We would like to clarify that if an order contains items that fall under specific transport regulations, they require a different type of shipping and handling. This unfortunately results in a slightly longer delivery time. To make this as transparent as possible, we always display this information along with the expected delivery timeframe at checkout before you complete your purchase.

We recommend that you contact our customer service team so that we can investigate where your order is currently located. You can find our contact details here: https://www.boozt.com/is/is/vidskiptavinapjonusta

We wish you a wonderful day!

Best regards,
Edvin, your Boozt.com team

Rated 1 out of 5 stars

Charged 3 Times for a Failed Order

I was trying to order from Boozt using SAS Checkout. Somehow, the transaction did not go through, and no order was created. However, my credit card was still charged three times. Customer service was unable to help me and said the issue is with PointsPay, telling me I have to contact them to get my money back. Unfortunately, there is no way to contact PointsPay other than by email with an order number, which I do not have since no order was ever created.

11 September 2026
Unprompted review
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for reaching out to us.

We are sorry for the inconvenience with your payment. For issues regarding EuroBonus payments, including double charges, PointsPay needs to be contacted directly at support@pointspay.com.

If you have any further questions or if there is anything else we can help you with, you are warmly welcome to contact us again.

Wishing you a great week!

Warm regards,
Mark, your Boozt.com team

Rated 5 out of 5 stars

It's easy to purchase

It's easy to purchase, the delivery was fast and neatly packaged . I like that it had a handle to carry and includes return label, in case if you need it.

31 August 2026

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