While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.4

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I bought 2 boppy pillows and within 9…

I bought 2 boppy pillows and within 9 months the thread in the inseam on several parts of the original boppy pillow came un threaded. I contacted the company and they said they were sorry and that they definitely shouldnt have came unthreaded and sent me two new original boppy pillows. I have had the 2 ones that were replaced for 7 months but only after 6 months did they start coming undone again and low and behold this time i walked in just in time to SEE MY CHILD STICKING A PIECE OF COTTON IN HER MOUTH. Thats how I figured out the thread was even lose in the first place. luckily I got the cotton out of her mouth but I have contacted the boppy company about it this problem and I have only recieved an automated response about the newborn loungers. They will not respond to me. Seems like their products are just very low quality. mind you they are suppose to have a year warranty so the fact that the boppy pillows are falling apart at 6 months of use is crazy to me. they need to figure it out UPDATE: THEY DID SEND ME 2 NEW BOPPYS

20 October 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look