Boscov's - York Reviews 6

TrustScore 2.5 out of 5

2.6

Whiteford Road 2899, 17402 York, Pennsylvania, US


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See what reviewers are saying

Rated 1 out of 5 stars

Don't goto Boscov's if you're looking for good customer service when buying furniture. I waited and waited to purchase a bedroom suite. All I wanted is someone to take my money so I could take it w... See more

Rated 4 out of 5 stars

I love shopping at Boscov's. But - to be honest - I liked it a lot better before you rearranged everything. It was much nicer and much easier when everything was arranged in meaningful departments.... See more

Rated 1 out of 5 stars

I went to use my military discount at the York Pa. store I had my paper she said I could she needed Id but would not tell me what she wanted just said I could not use it she took my paper an through i... See more

Rated 1 out of 5 stars

I trusted this site because some positive feedbacks from my friends. However, if there is something happened and you not received, they will promised to start a trace of the package and refund the m... See more


Company details

  1. Toy shop
  2. Childrens Shop

Information provided by various external sources

Boscov’s is the largest family-owned Department Store in the US. We’re known for our values, customer service, & carrying top brands for over 100 years. We offer: • Women’s & Men’s Clothing • Women’s & Men’s Shoes • Handbags, Wallets & Accessories • Beauty Products • Jewelry & Watches • Kids & Teen Clothing • Bed & Bath Products • Home Goods & Furniture We offer top brands including Adidas, Calvin Klein, Carter’s, Champion, Clarks, Clinique, Cuisinart, Dickies, Dockers, Kenneth Cole, Nautica, Nine West, Perry Ellis, Skechers, Tommy Hilfiger & more!


Contact info

  • Whiteford Road 2899, 17402, York, Pennsylvania, United States

  • 717-757-6688

2.6

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't goto Boscov's if you're looking…

Don't goto Boscov's if you're looking for good customer service when buying furniture. I waited and waited to purchase a bedroom suite. All I wanted is someone to take my money so I could take it with me asap. NOPE they told me I couldn't buy it until I spoke with the 1 salesman they had in the store. I waited another 15 minutes and took off. Ridiculous.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

On December 6th i bought an item at…

On December 6th i bought an item at Boscos I tried to use my military discount the girl took my paper an said I could not use it I needed Id asked what she wanted she said he would have to come in that would be a little hard he is deceased she said that is all the more reason I can not use it my daughter was with me an she called for the manager the manager said the same thing the clerk tore up my discount paper I felt like a criminal I just wanted to go my daughter pushed the issue when I got home I called customer service they advertise vets an family the girl told me I was able to use it I did put in a review in dec but it is not here I still feel bad every time I think of boscovs I want to cry veterans beware

6 December 2025
Unprompted review
Rated 1 out of 5 stars

I went to use my military discount at…

I went to use my military discount at the York Pa. store I had my paper she said I could she needed Id but would not tell me what she wanted just said I could not use it she took my paper an through it away very nasty I called the manager she said I could not use it because he passed away I called the main customer service she said I can use it if my name is the same beware of the York store vets my husband put in 16 years

9 December 2025
Unprompted review
Rated 4 out of 5 stars

I love shopping at Boscov's

I love shopping at Boscov's. But - to be honest - I liked it a lot better before you rearranged everything. It was much nicer and much easier when everything was arranged in meaningful departments. The way it is now, everything is all over the place and difficult to find specific areas. Would be nice if you went back to the old way of organization by departments.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

I trusted this site because some…

I trusted this site because some positive feedbacks from my friends. However, if there is something happened and you not received, they will promised to start a trace of the package and refund the money, they are lying. They will never response or keep you updating after you told them you didn’t receive the package. They will never refund until you file a claim with your payment company. Unfortunately, I filed it with Paypal and they only provided tracking number saying it was delivered and refused to refund. When the case closed without me receiving refund, I called Boscov and they said, since I filed a claim, they cannot give me back my money anymore. I should have believed bad reviews saying this company is such a scam

15 December 2024
Unprompted review
Rated 1 out of 5 stars

I would give this store a zero if I could York pa…

I would give this store a zero if the choice were here. I am dissabled loaded up my car with my electric scooter to run into Boscov,s just for a wedge pillow for medical problems. I found an employee who took me to the wedge the last one Ya but no they wouldn't sell it to us because the tag was missing. Did you ever hear of such BS in your life the worthless manager was to lazy to do anything it took him forever to get up to the department for a price check what a joke. This guy Tim has no backbone and only had smart ass comments when we told him we needed it and it was on the internet he says buy it off the internet.Your not a manager you are a whantawbee manager TIM.Also the lady in the Curtian dept acted stupid also and started talking smart if she is so smart why can't you figure out how to look up a simple item to sell smart---.We bought it off Amazon so you not only lost this sale I will never buy anything from Boscov;s including from the internet. I don't need smart--- whantawbee manger with his attitude this store will be out of business soon if this is the managements attitude.Very unprofessional.

25 January 2023
Unprompted review
Boscov's - York logo

Reply from Boscov's - York

Thank you for your review. We are sorry to hear that your recent Boscov’s visit wasn’t worthy of 5 stars. We value your feedback and one of our core principles is providing quality customer service. Please feel free to email us at custservgeneral@boscovs.com with your name, phone number, store location, and any additional information on your visit so we can learn how we can make your Boscov’s experience better. We will pass your feedback along to our store management team.

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