Bag came and it was better than I expected. The leather is high quality. Workmanship is second to none. Would definitely recommend the amazing products. I will be ordering other items. Bosphorus is on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bosphorus leather products are of exceptional quality and even more incredible is their customer service. They relentlessly want you to be happy with what you order and they will bend over backwards t... See more
Hands down the most luxurious watch boxes in the price range I’ve seen. Would definitely recommend. Ace customer service, they respond so quickly and they’re always helpful (Buse especially made my pu... See more
Absolutely outstanding craftsmanship and service! I recently received my 2-watch roll from Bosphorus Leather, and I’m beyond impressed. The quality of the leather, the precision in the stitching... See more
Company replied
Company details
Written by the company
We are a part of World Luxury Watch Industry, working on Handmade "Leather" watch straps, watch cases such as watch rolls, watch trunks, watch trays, custom demand drawer trays.
Contact info
Yakinca Adiyaman Road 18/2 , Malatya, Turkey
- info@bosphorusleather.com
- www.bosphorusleather.com
4.4
Excellent
602 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For the Watch Collector and Auto Enthusiast: Exceptional Craftmanship
I have purchased both a watch trunk and driving shoes from this company. They are both high quality, hand-crafted items made in an artisanal way in Turkey. My 30 watch trunk is unlike any product out there and makes a huge impression at any collector meeting. I was initially missing the key that was supposed to be included (most likely lost at US Customs inspection). Bosphorus immediately sent me a new one without question. The drivers are arriving soon, and are a must for someone who actually drives a MANUAL transmission car and can heel-toe. What I also like is they have sales from time to time so you should check their site regularly. Nice to know that there are still some companies which make extremely unique, high quality, & competitively priced goods, in tandem with excellent customer service!
31 July 2024
Reply from Bosphorus Leather
Dear James,
Thank you for your fantastic review! We’re delighted that you love your watch trunk and driving shoes. I’m glad we could quickly resolve the issue with the key. Your appreciation for our craftsmanship and service means a lot. We look forward to serving you again soon!
Best Regards,
Buse Arslan
Canvas watch strap for Panerai..
Purchased a canvas watch strap for a Panerai watch. Outstanding quality and fit. Very comfortable to wear on the wrist and looks great too! Waiting for two more straps. Amazing what a new strap can do for the look of the watch.
30 July 2024
Reply from Bosphorus Leather
Dear John,
Thank you for your kind words! We’re thrilled that you love the quality and fit of your new canvas strap for your Panerai. We hope you enjoy the two more straps on the way. It’s amazing how a strap can transform a watch's look!
Best Regards,
Buse Arslan
Reply from Bosphorus Leather
Dear Craig,
Thank you for your excellent review! We're glad your shipment arrived on time and that you're happy with your purchase. We appreciate your support!
Best Regards,
Buse Arslan
Amazing quality product and one of the…
Amazing quality product and one of the best customer service experiences I’ve had. Endless customisation options, high quality materials and hand made construction. Trustworthy business with excellent products
16 July 2024
Unprompted review
Reply from Bosphorus Leather
Dear Marc,
Thank you for your amazing feedback! We're thrilled that you enjoyed the quality and customization options of our products. Your trust and satisfaction mean a lot to us. We look forward to serving you again!
Best Regards,
Buse Arslan
Very happy with the canvas watch strap
Very happy with the canvas watch strap. Looks great and quality is top notch! Thanks
10 July 2024
Reply from Bosphorus Leather
Dear Chris,
Thank you for your great review! We’re delighted to hear that you’re happy with the canvas watch strap and its quality. We appreciate your support!
Best Regards,
Buse Arslan
Avoid this company at all costs I…
Avoid this company at all costs I bought one of these in early June paid $1600. They never shipped my item and they do not return emails when I ask for a status. They are scammers
10 June 2024
Unprompted review
Reply from Bosphorus Leather
Dear Jeff,
I am truly sorry to hear about your experience. This is not the level of service we strive to provide at Bosphorus Leather. We take these matters very seriously and are committed to resolving this issue.
Since your email is organic and not verified, we cannot locate your order or contact information in our system. Could you please reach out to me directly at info@bosphorusleather.com with your order details? I will ensure that we address your concerns promptly and provide a satisfactory resolution.
Thank you for bringing this to our attention.
Best Regards,
Buse Arslan
I ordered the Petra I just received my watch case from Bosphorus and it's gorgeous! Case
I ordered the Petra Watch Case - Togo Camel For 8 Watches. it's the perfect display case for any serious watch enthusiast\collector.
9 July 2024
Unprompted review
Reply from Bosphorus Leather
Dear Byron,
Thank you for your wonderful review! We’re thrilled to hear that the Petra Watch Case - Togo Camel is the perfect display case for your collection. We appreciate your support and are delighted that you're pleased with your purchase!
Best Regards,
Buse Arslan
Amazing Cusomter experience
Amazing Cusomter experience
I emailed them with the problem, they within less than 24 hours repsonded and found me as a solution. There is no better company who does this out there will continue to be a repeating customer. From quality to finish onto customer service everything is top notch.
24 June 2024
Reply from Bosphorus Leather
Dear Noah,
Thank you for your fantastic feedback! We’re delighted to hear about your positive experience with our customer service and that we could resolve the issue promptly. Your support and kind words mean a lot to us. We look forward to serving you again in the future!
Best Regards,
Buse Arslan
High quality, great style
High quality, great style. Would definitely purchase from them again.
4 June 2024
Reply from Bosphorus Leather
Dear Drew,
Thank you for your great review! We’re thrilled to hear that you’re pleased with the quality and style of our products. We look forward to your next purchase!
Best Regards,
Buse Arslan
Excellent service! they really care about their clients!
Despite the fact that DHL charges an excessive €56 fee for walking the order through customs, it arrived as described and with no issues!!!!
Send them an email complaining and they immediately re embursed me the 56€ crazy service charge that DHL imposed on me!
4 June 2024
Unprompted review
Reply from Bosphorus Leather
Dear Takis,
Thank you for your wonderful feedback! We’re glad to hear that your order arrived as described. Your satisfaction is our priority, and we appreciate your kind words about our service. We look forward to serving you again!
Best Regards,
Buse Arslan
Great product
Great product, look no further. Bosphorus is the place to get the best watch roll.
17 April 2024
Reply from Bosphorus Leather
Dear Man Lok,
Thank you for your positive review! We’re thrilled that you’re happy with your watch roll and that you consider Bosphorus the best place for it. We appreciate your support and look forward to serving you again!
Best Regards,
Buse Arslan
My second purchase waiting for the…
My second purchase waiting for the delivery of a third one! And i completly recommend the brand! Perfect quality!
I am glad i discover the brand online!
If you like watches! Make yourself a nice gift!
2 May 2024
Reply from Bosphorus Leather
Dear Carlos,
Thank you for your continued support and kind words! We’re thrilled that you’re satisfied with your purchases and excited for the third one. We’re glad you discovered our brand and appreciate your recommendation. Enjoy your new watch accessories!
Best Regards,
Buse Arslan
Quality
This is my second purchase
with Bosphorus.
Very good quality and value.
Receive it in time.
Thanks
30 April 2024
Reply from Bosphorus Leather
Dear Daniel,
Thank you for your repeat business and positive feedback! We’re pleased to hear that you’re happy with the quality and value of your purchase and that it arrived on time. We appreciate your support and look forward to serving you again!
Best Regards,
Buse Arslan
Good quality !
1 May 2024
Reply from Bosphorus Leather
Dear Vadim,
Thank you for your feedback! We’re glad to hear you’re satisfied with the quality of our products. We appreciate your support!
Best Regards,
Buse Arslan
Great quality and uniquid product
Great quality and unique product. I made smaller mistakes on measurement, but still looks nice.
15 April 2024
Reply from Bosphorus Leather
Dear Boris,
Thank you for your positive feedback! We’re delighted to hear that you’re pleased with the quality and uniqueness of our product. If you need any assistance with future measurements or orders, feel free to reach out. We appreciate your support!
Best Regards,
Buse Arslan
Wonderful product and excellent communication
I had communicated many times with Buse prior to purchasing and he responded in a timely manner. I had the compartments to be customized and the product exceeded my expectations. Will definitely buy from them again.
18 April 2024
Reply from Bosphorus Leather
Dear KC,
Thank you for your wonderful feedback! I’m glad to hear that our communication and customization met your expectations and that you’re pleased with the product. We appreciate your support and look forward to serving you again!
Best Regards,
Buse Arslan
Customer service
Customer service, delivery method, quality, design, execution of everything - I cannot express how brilliant they were. I love my watch box especially with the unique initials customisation inside — will be buying more!
17 April 2024
Reply from Bosphorus Leather
Dear Yasin,
Thank you for your fantastic review! We’re thrilled to hear that you’re impressed with our customer service, delivery, quality, and design. It’s great to know that you love your watch box and the custom initials. We look forward to your next purchase!
Best Regards,
Buse Arslan
My order was not fulfilled correctly…
My order was not fulfilled correctly and I haven’t received an email response despite reaching out twice. Very disappointing service.
1 April 2024
Reply from Bosphorus Leather
Dear David,
I’m very sorry to hear about the issues with your order and the lack of communication. This is not the level of service we strive for at Bosphorus Leather. I’d like to address this immediately and resolve the issue.
Please contact me directly at info@bosphorusleather.com with your order details so we can rectify the situation as quickly as possible.
Thank you for your feedback, and I apologize for the inconvenience caused.
Best Regards,
Buse Arslan
Reply from Bosphorus Leather
Dear Bandar,
Thank you for your great review! We’re pleased to hear that you’re happy with the response time, shipping, and quality of our products. We appreciate your support and look forward to serving you again!
Best Regards,
Buse Arslan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.