bottleworld Reviews 216

I placed two separate orders on dates 4 months apart and paid for them and none of them were delivered! there is no one answering the phone and my emails were ignored.
Frustrating and I feel cheated. These are NOT good people to do business with.
Save yourself frustration and disappointment and order somewhere else

NEVER ORDER from them! First of all - they list promotions that they cannot fulfill - I made an order on the 19.05 for 6 bottles of champagne at a very discounted price. Secondly, I called them a few days later to ask about the status of my order since I didn’t get any confirmation regarding the shipment or order whatsoever - they told me that at the moment (week of 19.05) they don’t have the amount of bottles in inventory and I should call again on Monday and I asked them whether they can ensure that I get it delivered by Saturday, 30.05, they told me to call again on Monday. I called them on Monday 25.05 - they said they have the amount now so they can sent my order. They didn’t sent the order until Tuesday evening 26.05. There was a delay from DHL so the status of the shipment didn’t change and I called again on Thursday 28.05 letting them know that there is some delay with DHL and if possible they should handle that and call DHL to make sure I get this delivered by Saturday (30.05) - then they said there is nothing they can do to influence the shipment (I made a purchase for 208€) and I can only wait. When I said that I am going to write them a horrible review of their service they hung up on me - I had to call 21 times for them to pick up again. They couldn’t ensure that my package will get delivered by Saturday so I will just send the order back and let’s see how much time it will get them to give me the money back.