Bott and Co Solicitors Reviews 

2,843
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,438 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention the high level of professionalism and helpfulness from the staff, who are described as clear, patient, and very pleasant to deal with throughout the process. Many people felt reassured and heard by the team, who made complex procedures easy to understand and follow from start to finish. However, some customers also noted experiences where they felt the process was drawn out or overly complicated, and issues concerning clear communication regarding what services were being charged for. A smaller group of people mentioned specific concerns about being repeatedly asked for the same information across different interactions, and some dissatisfaction regarding the final payout versus the initial claim amount.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, patience, and professional... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and professional interactions with... See more

Service

Customers consistently note positive experiences with service, highlighting efficient support and great skill... See more

Claim

Users describe positive interactions with claim support, noting that representatives are helpful,... See more

User experience

Consumers find the user experience to be very positive and enjoyable overall. Reviewers frequently mention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Bott and Co Solicitors to be very committed to what they set out to do in helping me with my compensation. Had I been trying this on my own I could have given up but they never did. Thank you... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Easy to deal with via email and no lengthy conversations, sent them the details of my flight disruption and they dealt with it all so smoothly, I just had to pr... See more

Company replied

Rated 5 out of 5 stars

An excellent service ! Even though I could not take part during the investigations, I got a very good result.I have received my cheque. Thank you so much!

Company replied

Rated 5 out of 5 stars

Faith Fischer called me and my partner regarding a recent accident. We found Faith to be very pleasant and professional, talked us through the process step by step.


Company details

  1. Legal Services
  2. Law firm
  3. Lawyers association
  4. Personal Injury Lawyer

Written by the company

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,843)

1,048 reviews in the last 12 months

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Rated 5 out of 5 stars

Handled everything when liability was denied

I was put in contact with Bott and Co after a motorist struck me on a zebra crossing. They handled my compensation claim with very little effort required from my side. The other party failed to report the accident and their insurer denied liability, but Bott and Co dealt with everything throughout the process without me having to worry about it.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Tharwah was so amazing

Tharwah was so amazing. She explained with detail what will happen. I was so happy and delighted with her.
She is professional and calm ( noise on the background).

21 May 2026
Unprompted review
Rated 4 out of 5 stars

I had a consultation with Shakeel…

I had a consultation with Shakeel Baderoen and he was very pleasant and attentive. It was able to reassure me of the support I could receive from their firm and explains the benefits of them soliciting for me. The only concern I have was their percentage in which they charge.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Accident claim

I spoke to Shakeel Baderoen he was very professional and thoughtful he was very skilled at taking me through the whole claim experience would highly recommend this solicitor firm

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Phoebe was great

Phoebe was great, she took her time to explain everything to me in detail about my claim and she made the conversation feel relaxed. Great service thank you.

14 May 2026
Unprompted review

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