bougerv.com Reviews 

2,985
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 874 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and performance of the products, finding them reliable and effective for various uses. Many people highlight the exceptional customer service, noting prompt responses and helpful resolutions to any issues. The overall user experience is often described as positive, with products being easy to set up and operate. However, some customers also noted issues with delivery, including long wait times, items arriving damaged, or unexpected shipping fees. A few other people also felt that certain products did not perform as expected or arrived with defects. Additionally, some reviewers experienced difficulties with customer service, citing slow communication or unresolved problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the quick, professional, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting fast and timely... See more

User experience

Customers had positive experiences with user experience, finding products easy to set up and operate, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product. Moved cross country with this being our only cooler, and it was so nice not having to continuously buy ice, or drain water out, as well as being able to travel with frozen items that wo... See more

Rated 5 out of 5 stars

Expanding solar from RV to back yard. Bouge RV equipment is better than most out there. Using 2 inverters, solar panel ,50ft MC4 cable and never had a problem with Bouge equipment! Soon to purchase 40... See more

Company replied

Rated 5 out of 5 stars

I have lots of BougeRV products that I really enjoy. 12v coolers, solar panels, solar generators, a rechargeable light and most recently a rechargeable fan. It was making a scraping noise and BougeRV... See more

Rated 5 out of 5 stars

Bought the 30qt refrigerator and battery in February and took it on a week-long road trip in March. It worked great, the battery only lost about 10 percent overnight, and recharged/stayed fully charge... See more

Company replied



Company details

  1. Solar Energy Company
  2. Auto market
  3. Boat trailer dealer
  4. Recreation centre

Written by the company

Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.3

All reviews

(2,985)

883 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I should have ordered from Amazon…

I should have ordered from Amazon instead of your website, would have received items in two days instead of two weeks, and I never received an answer to my question, why are you selling a package deal of the light stand with the small solar panel which does not plug into the light? I would have gotten the fan instead if I knew they didn't work together, what does the solar panel plug into?

26 April 2026
Rated 3 out of 5 stars

Noises rattles

The continues rattling of your mobile cooler is an issue. I have reported the issues but have not received any usable response. Your engineers need to design the units in the real world not just on a laboratory workbench.

10 May 2026
Rated 5 out of 5 stars

BougeRV is Great

I have lots of BougeRV products that I really enjoy. 12v coolers, solar panels, solar generators, a rechargeable light and most recently a rechargeable fan. It was making a scraping noise and BougeRV immediately replaced it. I have been and will keep doing business with BougeRV. Thank You

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Bougerv electric cooler

My AC failed in my truck camper in Phoenix. Inside temp of camper is at 111 degrees. Bougerv 40 still running strong after 18 hours. My butter, cheese, and food all great. Running on shore power but I've run this off my my solar and inverter to the same effect. Been running for 6 months since purchased. Spot on product in extreme environments. Hats off.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Nice light and good customer service

I received a defective CL03 camping light and I reached out to the customer service. Customer service replied and resolved my issue the same day. They send a replacement and received it within 48 hours. I tested the light on 4th of July for a couple hours with no issues. Everyone loved the light. I will definitely purchase products from them.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Made a direct purchase of BougeRV CDR2…

Made a direct purchase of BougeRV CDR2 V2 and made an error ordering without battery, which I ordered later. The original purchase of the fridge was discounted but the battery was not. BougeRV refunded the amount I was out of pocket! Brilliant fridge the CDR2 and outstanding customer service. Well done Abi

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Support

Great Support. Really appreciate a brand standing behind their customer. I will definitively will recommend Bougerv and continue to do business with this company.

4 May 2026
Rated 5 out of 5 stars

Great product

Great product. Moved cross country with this being our only cooler, and it was so nice not having to continuously buy ice, or drain water out, as well as being able to travel with frozen items that wouldn't thaw until we wanted them to. Battery was great for periods that vehicles were parked and didn't have access to electrical outlets.

6 May 2026
Rated 5 out of 5 stars

FedEx apparently lost my order

FedEx apparently lost my order. I emailed support and the AI assistant immediately contacted a human to assist me. Jhon did some magic and my order was delivered on the second day after contact with support. Jhon also followed up after delivery. Thus my 5 stars.

29 June 2026
Rated 1 out of 5 stars

Had to re order because original order…

Had to re order because original order never showed up. When the re order showed up, it was poorly packaged, didn't have assembly instructions, (not even a photo to reference) and is very flimsy. You need to include some cross braces and some sort of string loaded pin instead of undersized knots. The price and hassle of me customizing this so called "stand" was very disappointing.

4 May 2026
Rated 4 out of 5 stars

Game changer for anyone offgrid

Cooler had worked exactly as advertised and have enjoyed it's low power consumption, low noise, and high cooling capacity.
The flash sale stuff on the website is rather annoying however.

26 April 2026
bougerv.com logo

Reply from bougerv.com

Thank you for your honest and helpful review! We’re so glad to hear the cooler has been a game changer and that you’re enjoying its low power use, quiet operation, and strong cooling performance. We also appreciate your feedback about the flash sale experience — thank you for sharing it with us. 😊❄️🔋

Rated 5 out of 5 stars

Awesome company

Awesome company, outstanding products at a great price, who ships products quickly for timely delivery.

4 May 2026
bougerv.com logo

Reply from bougerv.com

Thank you so much for your awesome review! We’re delighted to hear you’re happy with our products, pricing, and fast delivery. Your support means a lot to us! 😊📦⭐

Rated 5 out of 5 stars

Solar panel expansion

Expanding solar from RV to back yard. Bouge RV equipment is better than most out there. Using 2 inverters, solar panel ,50ft MC4 cable and never had a problem with Bouge equipment! Soon to purchase 400 watt N type bifacial panels to start next project. Thank you Bouge RV !

4 May 2026
bougerv.com logo

Reply from bougerv.com

Thank you so much for your amazing review and continued support! We’re thrilled to hear our equipment has been reliable for both your RV and backyard solar setup. Best of luck with your next project — we’re excited to be part of it! 😊☀️🔋

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