Bourne End Jewellers Reviews 

94
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

They repaired and adapted a lovely Victorian pendant for me. It looks fantastic and I am so pleased with the result. The price was very reasonable- much better than expected.

Rated 5 out of 5 stars

I have recently had two rings designed and made from some old pieces of jewellery, and I couldn't be more delighted. As a result I am now having some silver bangles made as Christmas presents for my... See more

Rated 5 out of 5 stars

Highly recommend this lovely, friendly, professional and highly skilled team. Not only did they restore the clasps encasing my engagement ring to their former glory but created a bespoke ring made u... See more

Rated 5 out of 5 stars

Wow, what fabulous help and friendly advice from two superstars Jessica & Louise just amazing. My late wife's jewelry got all mixed up by my granddaughters trying on rings, necklaces and bracelets so... See more

Company details

  1. Jewellery shop

Information provided by various external sources

Bourne End Jewellers is a truly family run business with all three of our daughters playing a role. The workshop houses four goldsmiths with a total of over 60 years experience and a mix of complimentary backgrounds and we employ knowledgeable, friendly shop staff that embrace our culture. We retail many key brands and pride ourselves on the mix of traditional and fashion items.


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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4.9

All reviews

(94)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Repaired and restored…

They repaired and adapted a lovely Victorian pendant for me. It looks fantastic and I am so pleased with the result. The price was very reasonable- much better than expected.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Wow Impecable Service from two jewelry experts

Wow, what fabulous help and friendly advice from two superstars Jessica & Louise just amazing.
My late wife's jewelry got all mixed up by my granddaughters trying on rings, necklaces and bracelets so I had no idea what was what they carefully inspected them and put them back in their correct little plastic zip lock bag both extremely knowledgeable jewelry experts thank you so much great level of friendly impeccable service thank you now back in the safe. Best Wishes Edward Valentine

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Custom made jewellery

I asked Bourne End Jewellers to design and make a ring and pendant for my wife as a birthday present. What can I say, what a service, why go into London.
They were warm, friendly and listened to what I said. Nothing seemed too much trouble.
They appeared to enjoy the end product they produced almost as much as my wife.
Need anything to do with jewellery, look no further.
What a wonderful bunch of people.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Bespoke ring made

I had my wedding and engagement ring made into one and resized for my middle finger. Julie and Richard did an amazing job to make the ring look like a perfect band for any occasion.
I’m so pleased with the result and can’t stop looking at it.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Bespoke ring

Bourne End Jewellers made a bespoke ring for me recently to replace one which I had lost. Richard worked from photos of the missing ring and my own sketches and has made a ring which looks so much like the ring I lost. The quality is excellent and I am delighted with the finished ring. Thank you so much. Highly recommend.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Team

Richard and Nathan were really helpful throughout the process of redesigning a ring that I had inherited. Nathan has done an amazing job and I am beyond happy with the outcome! The whole team were really friendly and professional. Thankyou again.

30 May 2023
Unprompted review
Rated 5 out of 5 stars

I have recently had several diamond…

I have recently had several diamond rings valued by yourselves and would like to thank Julie for all the trouble she took, both in the speed which she carried this out, and keeping me up to date with various discrepancies in the original valuation I provided!!
Thank you Julie.
Liz Plumridge

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Bespoke rings

Richard took my late father-in-law’s rings and fashioned two new rings to our design, the result was excellent. I can highly recommend Bourne End Jewellers.

3 May 2022
Unprompted review
Rated 5 out of 5 stars

An exquisite commissioned brooch

I had a brooch made from jewellery I’d inherited. Richard came up with a design and it is the most beautiful thing. I can’t express how thrilled I am. The craftsmanship is exquisite.

12 February 2022
Unprompted review
Rated 5 out of 5 stars

Bespoke perfection

Highly recommend this lovely, friendly, professional and highly skilled team. Not only did they restore the clasps encasing my engagement ring to their former glory but created a bespoke ring made using the diamonds from my mother's eternity ring. They helped me choose the design and the result is absolutely stunning. Noticed and complimented within minutes of entering one of the shops nearby. Special thanks to Nathan, the goldsmith, Michelle, Frankie and Carrie.

21 July 2021
Unprompted review
Rated 5 out of 5 stars

Reformed engagement ring

I adore my new 3-stone diamond ring, remade using my engagement ring and a pair of earrings!! The design is so beautiful and the workmanship is amazing! Excellent advice along the design process and super professional service. Thank you so much, Bourne End Jewellers!

10 July 2021
Unprompted review
Rated 5 out of 5 stars

The perfect engagement ring!

I cannot recommend Bourne End Jewellers enough! We came across them by chance and after reading lots of positive reviews and paying them a visit, we chose them to make our engagement ring for us. It’s a family-owned business and everyone there is lovely. Richard is so incredibly skilled and talented. I’ve lost count of the number of compliments I’ve already had on my ring. It’s just perfect and has far surpassed my already high expectations. The team there helped me to figure out what I wanted and were very patient while we tweaked the design to get it just right. I was kept up-to-date regularly with progress while it was being made which I appreciated. Richard also went above and beyond to get the ring finished early and in time for our engagement party; something I’m extremely grateful for. We feel incredibly lucky to have found Bourne End Jewellers. We know where we’ll be going for our wedding rings! Thank you Richard and team.

19 June 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend for repairs

I recently took my late father’s St. Christopher pendant in for repair and they did an excellent job replacing a worn section of gold and fitting a new jump ring for the chain to run through. Fast efficient service and competitive price. Very happy

4 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent bespoke service

Richard made me the most beautiful diamond drop earrings from some studs I already had. I provided the hoops and he encased the diamonds, hung them and gilded them so all the gold was the same colour.

To be honest, my expectations were already high as when I dropped them off he obviously knew exactly what I was aiming for.

But the end result surpassed even those expectations. They are absolutely perfect. The whole experience was great, extremely reasonably priced, and I wouldn’t hesitate to recommend.

14 April 2021
Unprompted review
Rated 5 out of 5 stars

Bespoke Diamond and Platinum Engagement Ring

Jess and her father designed and made a beautiful platinum and diamond engagement ring for my fiancee and it's absolutely stunning. They made the whole process easy, quick and painless and I am delighted with the result, as is my wife to be!

Thank you Jess and team!

25 September 2020
Unprompted review
Rated 5 out of 5 stars

A very, very happy customer

Very occasionally these days, one receives exceptional service. When I called Bourne End Jewellers for help to repair damaged spectacle frames, I was able to meet with Richard (the jeweller) the next morning. He appreciated the urgency of the repair for me and was able to help the same morning. I am grateful for the responsiveness and pleased with both the result and the reasonable cost.

It is not the first time that we have had excellent service from Bourne End Jewellers.

Thank you Richard and Bourne End Jewellers.

18 August 2020
Unprompted review

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