BouwOnline.com Reviews 

2,570
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I placed an order in March and paid a significant delivery fee. They contacted me on the date of my delivery and asked to reschedule for another day (the delivery driver was ill). They never resched... See more

Rated 5 out of 5 stars

I have ordered wood products from BouwOnline a number of times, the order is always processed very quickly and delivery is also quick. The items are always of good quality. The delivery driver alway... See more

Company details

  1. Construction company
  2. also in
  3. Carpenter
  4. Door shop
  5. Hardware Shop
  6. Interior designer
  7. Kitchen supply shop

Information provided by various external sources

BouwOnline.com biedt het grootste en meest gevarieerde productaanbod online op het gebied van bouwmaterialen, hout- en plaatmaterialen en afvalcontainers. Zowel de bouwprofessional als de particulier wordt bediend met uitsluitend A-kwaliteit bouwmateriaal. Naast een gevarieerd assortiment, kunt u bij BouwOnline.com terecht voor bouw- en verwerkingsadviezen. Uniek is de beschikking over een geavanceerde zaagafdeling waar plaatmaterialen en werkbladen worden bewerkt; volledig op maat voor de klant. Alle genoemde prijzen online zijn inclusief BTW. BouwOnline.com is gelieerd aan de grootste bouwimporteurs. Ruim 90% van het productaanbod wordt uit voorraad (1 werkdag levertijd) geleverd. Met ruim 50 afhaallocaties bestaat er een goede landelijke dekking en is er altijd een vestiging bij u in de buurt.


Contact info

3.8

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

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3.8

All reviews

(2,570)

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Rated 5 out of 5 stars

5 Star happy

I have ordered wood products from BouwOnline a number of times, the order is always processed very quickly and delivery is also quick. The items are always of good quality. The delivery driver always calls one hour before delivery enabling me to leave work and take it.

Very happy with the service and I will definitely using the service again and again.

17 April 2020
Unprompted review
Rated 2 out of 5 stars

Wood not delivered at pickup on time

The agreement was that the wood would be ready on Fryday 27 march. I went to the pickup shop PontMeyers at Saterday 28 march. The wood was not ready because it would be delivered to PontMeyers on monday 30 of march. So i had to make the pickup journey twice on wednesday 1 April

1 April 2020
Unprompted review
Rated 5 out of 5 stars

comment

A. good experience and good quick service !

13 February 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! totally recommend! 5 stars.
Quick, precise, polite! Good choice of products. Will come back with another order soon.

27 January 2020
Unprompted review
Rated 5 out of 5 stars

perfect

Simply as ordered.
Arrived even earlier as promissed

3 January 2020
Unprompted review
Rated 3 out of 5 stars

No service during delivery

Goods were oke, however the service of the delivery of the goods was not oke! Had to unload the plates from the truck and chauffeur was not willing to help carry it into the house.

10 December 2019
Unprompted review
Rated 1 out of 5 stars

material came dirty and partially…

material came dirty and partially damaged
delivery didn't happen on the indicated time
probably the driver just dropped it somewhere at night, 8 pm he was still not there and at 8 am I just found material soaked wet in from of the door

the material itself is of good quality, shame that delivery affected the impression so much

16 October 2019
Unprompted review
BouwOnline.com logo

Reply from BouwOnline.com

Dear mister Gresko,

Thank you for your review and our apologies for the inconvenience. We'll make sure to keep communication more clear in the future and avoid having deliveries take place far outside the indicated time (do keep in mind that with any timeframe it's only a indication, there are no rights attached to given indicative times). Hopefully we'll be able to provide a better experience with a future order.

Regards,

Bart
Team BouwOnline.com

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