Bower Collective Reviews 8,016

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, particularly highlighting the limescale remover and toilet cleaner as exceptional. People appreciate the quality of the items, noting their pleasant scents and the overall positive impact on their homes. The ordering process is frequently described as easy, with many consumers valuing the subscription model and the ability to adjust future orders. The delivery service is also generally seen as prompt and efficient. However, some customers were not happy with certain aspects. A few people experienced issues with leaky bottles, leading to product waste. Additionally, some reviewers expressed dissatisfaction with the delivery service, specifically mentioning problems with Evri, such as erratic deliveries and inconvenient drop-off points, which led some to seek alternative companies.

What people talk about most

Product

Customers consistently note positive experiences with product, praising their effectiveness, pleasant scents,... See more

Quality

Customers consistently express satisfaction with the quality of products. Many praise the effectiveness of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy ordering process,... See more

Service

People report positive experiences with service. Customers consistently praise the great service, noting it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Bower products for over 2 years. Love all their products. I use them for all my cleaning needs for my clothes with its laundry liquid and beautiful scented fabric conditioner . Wonderful f... See more

Rated 5 out of 5 stars

I really love the toilet cleaner and limescale remover. They clean brilliantly and smell divine! I chose the Yuzu lemon which I love and the smell goes through the house. Their customer service is bri... See more

Rated 5 out of 5 stars

Easy ordering, delivered quickly, contents of the box exceeded my expectations. They were not kidding about the limescale remover being better than viacal. Had some old limescale deposit I had tr... See more

Rated 5 out of 5 stars

I like the reminder of my next order which gives me time to change it. It isn't easy to decide exactly what I will be needing months ahead of time so this opportunity to get the order right is great.... See more


Company details

  1. #27 of 57 best companies in Cleaning products supplier
  2. #35 of 66 best companies in Toiletries Shop

Written by the company

Bower Collective are on a mission to eliminate plastic waste and provide customers with Earth's best sustainable home and personal care products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 1 out of 5 stars

Order NOT received

Order placed 15th April, message from courier for me to contact seller as damaged in transit. These things happen. Replacement sent, email 21st from courier parcel to be delivered next day. 22nd message it was delayed - no reason. 24th still not received so requested £29.99 refunding. No acknowledgement received, emailed again 25th, reply received 27th & refund notification. In-between all this ordered from another company 24th received 25th free delivery & great product for less money

15 April 2026
Bower Collective logo

Reply from Bower Collective

Hi Marie,

We appreciate you sharing your experience and we're so sorry about the repeated courier issues that you've experienced with your latest order. We will definitely but reviewing our processes and providing feedback to our couriers to improve. Thank you for your patience while we sorted this and we'll be in contact with a discount to use for next time given the issues you've experienced with this order.

As always, thank you for your patience and support and please let us know if there is anything else we can do to improve your experience.

Best wishes,

Hana - Team Bower

Rated 3 out of 5 stars

My order still isn’t resolved

My order still isn’t resolved. Frustrated to be unable to talk to anyone

8 April 2026
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Reply from Bower Collective

Hi Joanna,

We are sorry to hear that your order isn't resolved and that you've had difficulty reaching us! We'll investigate this and reach out to you ASAP to help.

Thank you for your patience and support, looking forward to sorting this with you!

Best wishes,

Hana - Team Bower

Rated 5 out of 5 stars

I love Bower products and this was my…

I love Bower products and this was my second purchase of the bathroom cleaning collection and the kitchen one. I love all of them for what they all do. The limescale remover actually works unlike a few others I have tried. It also smells pleasant. I bought the lavender one this time, in the litre size to refill my bottle. I love also, that when you finish the refills, you can send them back, to be reused. The hand wash is lovely too. The dishwasher tablets are great. I love the washing up liquid, it’s great for removing grease and stuck on food. The all purpose cleaner is great for all the surfaces and I add it to my mop bucket for my floor. It removes all the dirt from my floor. I’m very happy with everything so far. Thank you Bower for making a great collection with lovely smells!

14 April 2026
Rated 3 out of 5 stars

Dislike the smell of all the products…

Dislike the smell of all the products but nice packaging

7 April 2026
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Reply from Bower Collective

Hi Rosemary,

We appreciate your feedback and are sorry the scents were not to your liking! If there is anything we can do to recommend something you might like better, please let us know.

Thank you for your support!

Best wishes,

Hana - Team Bower

Rated 5 out of 5 stars

Bower is my new favourite company!

I love Bower collective and completely love the concept of returning the empty pouches to be reused, it’s free to return them, it reduces plastic waste - what’s not to love?!
Currently I have tried the bio and non bio wash liquid and the fabric conditioner - from a cleaning power perspective, they work so well and also smell divine. I have tried several eco brands in the past but Bower’s are my absolute favourite.
I have also tried the pineapple surface cleanser - also fantastic.
My only very small issue is it seems to take quite a long time from billing to actual delivery of the products, so factor in a week for that so you don’t run out of product!

10 April 2026
Rated 4 out of 5 stars

The products are great and do exactly…

The products are great and do exactly what they promise. However, the spray bottles leak and get unpleasantly sticky. Sort that out and I’d give a 5.

13 April 2026
Bower Collective logo

Reply from Bower Collective

Hi Ms Boulton,

We appreciate your feedback and are glad our products meet your expectations. We're sorry to hear about the leaky spray bottles - we'd be happy to further assist with troubleshooting for this! We'll send you a direct message shortly.

Thank you for your patience and support.

Best wishes,

Hana - Team Bower

Rated 5 out of 5 stars

I love your products

I love your products my favorite is the rose and pepper shampoo and conditioner. And the bio laundry. I use your products daily and have told my friends too

13 April 2026
Rated 5 out of 5 stars

Love the products

Love the products . Smell is lovely. The limescale remover is the best I have used and I’ve tried many . Would like to try the shampoo and conditioner next .

13 April 2026
Rated 5 out of 5 stars

Excellent products no plastic waste

I’ve been using Bower products for over three years. The product are all great quality, returning the pouches are convenient. It quickly makes a huge environmental difference in the amount of plastic waste from just one household, so I couldn’t recommend it more for any other environmentally conscious people who still want good quality products that smell good.

13 April 2026
Rated 5 out of 5 stars

Better than all the rest

I have been trying out various natural cleaning products for a few years. I love Bower Collective the best. The fragrances are the best, and there is more choice in the ranges, Bower Collective products really work, doing a great job of keeping everything clean. It's easy to change my subscription. Overall a great product and service.

9 April 2026

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