Box2 Fashion Reviews 

2,100
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,405 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the fabrics and the overall make of the garments, which often last for years. Many appreciate the stylish designs and the availability of larger sizes, celebrating how the clothes flatter various body shapes. The ordering process is described as clear and straightforward, with efficient and speedy delivery being a frequent highlight for consumers. Some reviewers were not happy with certain styles, finding them less modern or not as depicted in images. A few other people also felt that the quality of some materials was not up to the usual standard, describing them as flimsy or coarse. Additionally, some customers experienced issues with garment fit, such as baggy armholes or differing sleeve lengths, and occasional delays in receiving order notifications.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and fit of the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its efficiency, promptness,... See more

Order

Customers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. #13 of 28 best companies in Plus Size Clothing Shop
  2. #177 of 602 best companies in Clothing Shop
  3. #110 of 279 best companies in Fashion accessories shop
  4. #74 of 255 best companies in Ladies' clothes shop

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,100)

1,303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality products

My latest dress from Box2 is a good fit and made from good quality fabric.

18 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Always brilliant

Always brilliant. Larger sizes always available and fit well.

15 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 5 out of 5 stars

Really speedy delivery.

Really speedy delivery.

18 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 💕

Rated 5 out of 5 stars

Always good quality clothes.

Always a pleasure to buy from Box 2. Good selection of garments, very easy to order and delivery very quick. Excellent, thanks.

18 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Good quality

Good quality, colours. Arrived in time, good package

11 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. 😍

Rated 5 out of 5 stars

First class company,very pleasant and…

First class company,very pleasant and extremely friendly staff.
The quality,style and fit of the fashion range is second to none.Highly recommended. Thank you box 2 *****

14 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Pleased with my order of Robell…

Pleased with my order of Robell trousers. Comfortable and goes with so many tops I have. A few from Box2.
Good service and delivered in a reasonable time schedule.

14 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

So pleased to hear you love the fabulous ROBELL trousers as much as we do! Thank you for your 5* rating 💕

Rated 5 out of 5 stars

Long time customer

I have bern using Box 2 for probably 20 odd years mostly at sale time but sometimes at full price. I have never had a bad experience. I have read recently a number of negative remarks about this firm but i have recently had 3 orders from them including linen which i love wrinkles or not

14 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖

Rated 5 out of 5 stars

The website is nice and easy for me to…

The website is nice and easy for me to use. On the rare occasion l have to ring up to order the staff have been great. Easy returns also.

14 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😘

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Clothing quality is superb.
Just love purchasing from this company rarely shop anywhere else now. Well done Box 2 you are fab fab fab😊🙂

11 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Easy to order

Easy to order, easy to return, easy to speak to a human being too! Thank you Box 2

12 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

POSITIVE EXPERIENCE d as it looked…

Product as described and as it looked in the picture.
The colour is also as depicted. The linen is a little heavier than I would have liked. The ordering process was easy and delivery was on time and well executed with updated and a very polite end of journey delivery person. A good positive experience and I will be back for more.

14 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

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