Box2 Fashion Reviews 1,934

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are well-made, durable, and maintain their appearance over time. Many appreciate the timeless style and good fit of the clothing, often finding them easy to combine and suitable for various occasions. The ordering process is frequently described as easy, with prompt and well-packaged deliveries. Reviewers also highlight the excellent customer service, noting helpful and friendly interactions. However, some customers also noted occasional issues with product quality, describing some recent purchases as having thinner fabric or not meeting previous standards. A few other people also felt that sizing could be inconsistent, with some items being larger or smaller than expected, and some found certain styles to be too long or not as described.

What people talk about most

Product

Consumers find product to be positive, consistently praising the quality, style, and fit of the clothing,... See more

Quality

People report positive experiences with quality, consistently praising the top-notch finish, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and the quick... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, great, and brilliant.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I can be really honest it’s a real pleasure to buy from Box 2, I like to find clothes that I can put together to make a beautiful outfit. I bought white trousers and a navy top only to see a pictu... See more

Company replied

Rated 5 out of 5 stars

Happy customer as always. Well packaged, fab sale, quality goods for presents at the most wonderful prices. Every time I've gifted a Box 2 item they've been incredibly well received by family and fr... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more

Company replied

Rated 5 out of 5 stars

I have been a long standing customer at box 2, and brought many outfits over the years, l love the styles, fabric and the quality, the clothes are timeless, which your have for yesrs My favourite g... See more


Company details

  1. #12 of 28 best companies in Plus Size Clothing Shop
  2. #187 of 619 best companies in Clothing Shop
  3. #116 of 282 best companies in Fashion accessories shop
  4. #79 of 258 best companies in Ladies' clothes shop

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good fit

Lovely quality
Trendy trousers
Fitted perfectly

14 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are glad you love our trousers as much as we do! Thank you for your 5* review ❤️

Rated 5 out of 5 stars

Brilliant products brilliant service

Catalogue is size accurate and colour true, the ordering process simple and payment swift and secure. The packaging is sturdy enough and the.tracked delivery prompt. Brilliant product, brilliant service

13 April 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Swift service

Swift service, great product and good quality merchandise

13 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 4 out of 5 stars

Sadly all toʻ large

Sadly everything was too big.
The sweaters were enormous & lovely but no smaller sizes it seems.
Would appreciate some smaller if possible.
Service excellent

9 April 2026
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Reply from Box2 Fashion

Thank you for your review. The Verona Jumpers are one size but we do have a large selection of styles that come in individual sizes. ❤️

Rated 5 out of 5 stars

I love Box 2 clothes

I love Box 2 clothes, they fit really well and I always feel good in them.
Good quality clothing especially suitable for the fuller figure.
Nicky and the Box 2 team are always really helpful If you have any questions.

8 April 2026
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Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat 😍

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery and well packaged.

7 April 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 💕

Rated 5 out of 5 stars

Very pleased

Good quality of garments.Friendly people on the phone.No hassle with any questions or queries.

9 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😍

Rated 5 out of 5 stars

Have been a customer of Box2 for many…

Have been a customer of Box2 for many years. Excellent Customer Services too👍. Thank you.

9 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖

Rated 5 out of 5 stars

Quality service

Always delivered very quickly, good quality, great sizing. I’ve worn this jumper three times already and I’ve only had it a week!

9 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

When I order from Box 2 the people I…

When I order from Box 2 the people I speak to on the phone are always helpful and informative. My order always arrives on time and should I need to return anything (which is very unusual) it is straightforward.

8 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

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