At short notice (8 days) and from the UK, we had to arrange a partial house removal and storage in NL. A stressful time, but a phone call to the helpful Michael (impeccable English of course) reassure... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Boxie24 Storage is a full service and on-demand storage solution. You pack, we pick it up and deliver it to your storage unit. When you need your items back, we deliver to you within 24 hours.
https://www.boxie24.com/en-us, 10018, New York City, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My girlfriend and I had our things picked up by Boxie24, and the team could not have been more helpful. They carried things down some stairs and worked with all the miscellaneous non-boxed stuff we had. I highly recommend their service.

Reply from Boxie24 Storage
Driver was very friendly and helped with my bags from the train station.

Reply from Boxie24 Storage
Amazing service ! They saved me I needed to move from my apartment and they came pick all the stuff while been careful of the furniture and also the walls and all :)
Easy to arrange super responsive and also handy. I knower about other services but this one was cheaper and better in terms of quality service with Michael and George

Reply from Boxie24 Storage
I was very pleased with their polite and timely service, both on the phone and in person. Their website is easy to navigate and find all the information and their staff were always very polite when dealing with me. Special thanks to Michael for taking the time to check up on me and ensured a smooth hand over of my items and answered my questions.

Reply from Boxie24 Storage
The team is reliable and really efficient. Everything was handled super fast and any questions I had Michael was there to support me. They accommodated the changes I needed and I really appreciate the professionalism. Great service and a great price.

Reply from Boxie24 Storage

Reply from Boxie24 Storage
Very friendly customer service. Michael was always kind and ready to answer my questions. They picked up all the furniture on a timely manner. Highly recommended.

Reply from Boxie24 Storage
I have been renting moving these types of sturdy moving boxes for the past decade since lived in New York and Berlin, with our most recent move in Amsterdam I was so happy to find that Boxie24 is also available in Amsterdam. Overall we had a great experience. the boxes were in great condition, the delivery and pickup were no issues and the team was very friendly. The customer support (Lars, Michael) also were very kind with me on the phone.
I will strongly recommend boxie24 to those who are looking for sustainable, high quality moving boxes with reasonable price. and a plus was this time it rained on our moving day (of course so common in Amsterdam), these reusable boxes are perfect and kept our things in safer hands vs. traditional paper cardboard boxes. again very happy with our choice. thank you very much.

Reply from Boxie24 Storage
🚨 Avoid BOXIE24 at all costs! 🚨
This company is a total rip-off. They lure customers in with low prices, but once they have your items, they start adding hidden fees and unexpected charges that were never clearly explained upfront. It feels like they purposely trap customers and make it hard to back out.
I had a terrible experience — misleading service, poor communication, and unfair billing. If you value transparency and honest business, stay far away from BOXIE24. Do your research and choose a company that respects its customers.
You’ve been warned. I wish someone had told me before I used them. 👎

Reply from Boxie24 Storage
Forthcoming in spite of some technical issues. They were very helpful, patient and friendly

Reply from Boxie24 Storage

Reply from Boxie24 Storage
I had a fantastic experience with Boxie24! From start to finish, the customer service was incredibly friendly and helpful. A special shoutout to Michael, who assisted me with both the pickup and return service—he was professional, efficient, and brought a great sense of humor to the process.
The price-quality ratio is excellent—you really won’t find a more affordable option for the level of service provided. It’s such a relief to have the heavy lifting taken care of, and even better when it’s done with a smile. Highly recommended!

Reply from Boxie24 Storage
My preferred storage service in Utrecht! The employees both on the phone (Michael) and in person are very kind, helpful, and flexible. Very clear and easy communication. Would definitely recommend.

Reply from Boxie24 Storage
Very professional place, the pickup was straightforward and the process transparent. Thanks Michael for the friendly service!

Reply from Boxie24 Storage

Reply from Boxie24 Storage
It was very easy to set up and the delivery service where they take your stuff for you in the truck went really quick and smooth. Will recommend this to anyone needing storage for their things :)

Reply from Boxie24 Storage
Ik ben echt heel blij met de service van Boxie24. Toen ik tijdelijk extra ruimte nodig had, wist ik niet goed waar ik moest beginnen, maar Boxie24 maakte het verrassend makkelijk. Alles werd netjes opgehaald, de heren dachten mee en waren super behulpzaam!
Michael die ik aan de telefoon had, was vriendelijk en dacht echt met me mee, wat ik heel fijn vond. Ook werd ik achteraf gebeld door hem om te vragen of alles goed was verlopen, of ik tevreden was en of ik vragen had.
Geen gedoe, geen stress, gewoon top geregeld. Echt een aanrader als je zorgeloos spullen wilt opslaan!
---
I’m genuinely very happy with the service from Boxie24. When I temporarily needed extra space, I had no idea where to start — but Boxie24 made it surprisingly easy. Everything was picked up neatly, the guys were helpful and really thought along with me!
Michael, who I spoke to on the phone, was kind and truly listened to my situation, which I really appreciated. He even called me afterward to check if everything had gone smoothly, if I was satisfied and if I had any questions.
No hassle, no stress, just perfectly arranged. I can honestly recommend them if you want to store your items with complete peace of mind!

Reply from Boxie24 Storage

Reply from Boxie24 Storage
The crew made moving day feel easy. Everyone was relaxed, friendly, and clearly knew what they were doing, so the whole process flowed without a hitch. Nothing was scratched or rushed—just calm, professional service from start to finish. I’d gladly book them again. Michael, Greg and Brian (Customer service and movers) were all very friendly and helpful making it one of the smoothest and easiest transitions, given i’ve moved 7 times in amsterdam. Really recommend for everyone, even my roommate is partaking!

Reply from Boxie24 Storage
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.