While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Building Materials Supplier

Written by the company

There aren’t many builders’ merchants that have been around as long as Boys & Boden. Originally operating as a sawmill in Darlaston, Staffordshire; cousins, Henry Boys Boden and Frank Albert Boys officially founded the company in 1895. Today, Boys & Boden has been honed into a specialist Builders’ Merchant, providing for both large-scale trade jobs and small DIY projects.


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant supplier to deal with

Brilliant supplier to deal with, the staff are always very helpful and happy to give advice. Worth checking their prices before buying from major suppliers like B&Q, Wickes etc. Competitive prices and a good range of stock available from their extensive yard.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant servcie

I’m always able to get what I need for a good price, the customer service front desk is great, the timber cutting service and the lads in the yard are always really helpful too. Wish there was a branch in Telford!

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Timber Cutting Experience

We've been to Boys Boden a few times, we're just enthusiastic DIYers. On my most recent visit I needed to exact dimension planed timber. I felt it would be pure luck if those dimensions were available, but I stopped by to check. So glad I did because Lee found something close, then used the mill saw to get exactly what I needed. He was friendly, helpful and interested in our project. It didn't take long, was easy and he took care to make the cuts accurately. As a bonus, the price was very acceptable too. Wish all shopping experiences went like this.

18 March 2024
Unprompted review
Rated 1 out of 5 stars

They don’t honour their online prices

They don’t honour their online prices, took a 40 minute round trip to buy something only to be told the price went up a week ago but they hadn’t changed their website yet, the product was a third more expensive and they wouldn’t honour their listed price. Very poor customer service and I won’t be using again or recommending.

22 October 2022
Unprompted review
Rated 5 out of 5 stars

Fab service from Boys & Boden

Fab service from Boys & Boden I ordered a bulk bag of Cotswold Gravel the delivery driver was excellent and managed to drop the bag by crane in a difficult place for me. Unfortunately I didn't order enough and Boys & Boden pulled all the stops out for me to deliver another bag the very next day. Amazing value as their bulk bags hold 100kg
Instead of 850kg like most other gravel suppliers. Thanks BB the gravel looks lovely!

2 September 2022
Unprompted review
Rated 5 out of 5 stars

Size matters

No reviews on here so thought I would provide the first. Great level of service. Yesterday I needed the absolute right dimensions of oak hardwood to fix an antique side board with shelving. These people trimmed it to size and all I had to do was a small final trim with a hacksaw to fit. So now up and running. Turned out bloody good value too.

12 May 2022
Unprompted review
Boys & Boden Ltd logo

Reply from Boys & Boden Ltd

Hello Mark,

Thank you for our first ever Trustpilot Review, it's really good to read such wonderful feedback.
We would be happy to assist with any further enquires should you need us.

Warm regards,
Boys & Boden

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look