BP Reviews 686

Bp m + s colchester ipswich road, husband is dyslexic and twice now has been pushed to self serve , he panics and forgets things when this happens has complained twice no one cares... not everyone can operate these self service checkouts and on the second occasion the chocolate bar ,he was buying for me , was thrown onto checkout counter by cashier. Sll because my husband struggles and feels embarrassed outing his condition in public!

22 Franks gelost nein danke

I had a very disappointing experience with this company regarding their fuel cards for small businesses. I applied for two of my businesses on the same day—one application was approved quickly and is already up and running, while the other is still stuck under review with no updates.

I have contacted customer service several times and was repeatedly told that additional documents are needed, yet no one has actually reached out to request them. Each time I call, I’m transferred to another team that never answers, which is extremely frustrating and a complete waste of time.

The application form itself is only a couple of pages long, and I completed it in full, so it’s unclear why more information would be required—especially considering this is not a credit-providing bank.

Overall, the lack of communication and poor customer service have made this a very frustrating experience. I would not recommend this service based on my experience.

Please check the price on pump before filling I filled the petrol from BP Shop n Drive on A13 from 165 alfred way ig11 0AT barking uk
The price on display board was 136.9 price on pump was 158.9 for both petrol e5 n 10 I checked by changing both nozels separately but the price was not changed at pump it was 158.9 I took pictures by changing both nozels i went in store on counter told her but she said no no no , then I took pictures

I went into this “bp” store expecting to ascend to HTN, whenever I got in though, all I saw were sub 5s with bad facial structure, hair, negative canthal tilt, not hunter eyes and bad posture, would NOT go back

Like most petrol stations they are owned by con merchants and have now joined the great price con of 2026 by rocking up the prices to rip off the customers

Do not depend on downloads for blood pressure and heart rate misleading patients
If you take your BP at the same time with cuff and machine it will be higher

The closest Yodel drop off/collection point nearest to me was at BP Whittington Rd, Worcester. I walked for over 30 mins to get there with my baby. Got there, met this lady at the till and asked her what options I should select to get a label for my parcel, she told me. I clicked on it only to realise it was the wrong option and there was nothing that could be done but for me to go print a label. Instead of apologising for misleading me, she immediately tried to put the blame on me saying "you pressed the wrong one". Lady, I literally selected what you told me to as I believed she knew better. She didn't apologise and so. I walked back the long distance disappointed.
The next day (today), I walked to BP only to meet the same lady again. She obviously recognised me and was all grumpy like we were enemies. Very rude! After I dropped off the parcel, I could hear her cheerfully greeting the next customer. Shame!

I work for CAA Carts, a public transportation driver, and the BP in lisbon ohio the staff goes above service

company did not change my addrerss as was told had to be on their form and assessed a 200 fee then charged .76 interest for being 3 days late. despite having bp carsd several years and no late pays, would not waive absurd late fee of 30% of the charge. will not use them again and i spend over 1000 per month with them

No decent food. Just overpriced sandwiches you can tell have been there for days. Just sell people hot dogs or something. I paid nearly $10 for a sandwich I could not even eat, because it smelled bad. I only got it cause nobody bothered to restock pies or something. Also the doughnuts taste like they were left there in the 90s. Just give it up before someone gets sicker than I got. If you can't handle a cheese and tomato sandwich, just give it up. Before someone really does get sick

Terrible treatment here, made to pay for petrol up front!

after complaining to BP was told its not a BP garage (deflection) they say however they employ 15835 people in the UK. Lies lies and more lies and then they have the cheek to get my name wrong to top it off.

I'll never ever buy BP fuel again, anywhere.

after checking the reviews on google it seems I'm not the only one treated badly. Avoid like the plague.

Today I stupidly put petrol in my new diesel van. The gentleman who served me at the Perth BP station at The Triangle could not have been kinder. He told me not to worry, to pop a cone behind my van, gave me a card for Fuel Fixers and then gave me a cup of tea to make me feel better. It made a horrible situation that little bit better so I'm very grateful

I have never had any problems at BP branch London Road Newbury and have always found the staff to be courteous, polite and helpful, however this afternoon's interaction with a female member of staff I have seldom seen, left me feeling very uncomfortable .
For asking a question and requesting a coffee loyalty card, only to be told " I know what I'm doing I've worked here for years"
I will no longer shop or buy petrol at this garage.

Called in at BT fuel station on A666 Darwen,
Firstly: why do all fuel stations in UK not advertise the price of Premium fuel = 0/10
Secondly this garage was advertising bog standard diesel at £1.41.9 per Ltr, premium fuel at pump £1.61.9!!!
I am not paying 20p per litre more for premium diesel.
I wont be using this fuel station again or BP as a brand. your not worthy of one star.

I stopped at a BP garage early in the early hours of the morning to buy diesel and used the first available pump. Unfortunately, the fuel dispensed extremely slowly, to the point where it seemed almost nothing was coming through, despite the price continuing to rise. I mentioned this to staff, who advised me to try again as they were unable to inspect the pump during a night shift. When I retried, the pump display began behaving erratically and then stopped, so I moved to another pump. Although slightly better, the fuel flow was still very slow. However, shortly after leaving, my fuel gauge still showed empty with 0 miles remaining, which was concerning given the amount added. I sent BP an email and photo / receipt evidence and suggested they check CCTV too as I would like this investigated with a view to claim a refund - and they’ve totally ignored my email. My petrol gauge has been checked nothing wrong there. Why are the pumps not dispensing the correct amount of fuel and why do BP have almost zero customer service?

Popham Services what is going on. Not 24 hour. Used to stop here weekly to fuel up and get some groceries on the way out west. Has become the most unreliable place ever. Doors are locked and just a rough sign saying coffee and fuel only - that you get via the window. Tonight there is no fuel and not open to get food either. How to run a business into the ground. Used to be a nice team here. Whoever is running this place needs to be replaced. M+S won’t be impressed either. Given up with this place now. Adios bozos.

Adrian is an absolutely wonderful caring man, I went in after a night out with my boy at 2am and he was welcoming and friendly and even helped me get a uber home as my phone was dead, which he paid with his own money he deserves a promotion.

Paying customers penalised – extremely disappointing

I am extremely disappointed with BP.

I purchased fuel and food at a BP station and later received a £100 parking charge from their contractor (MET Parking) for exceeding a 30-minute limit. I was a genuine paying customer and did not leave the premises.

Penalising customers who are actively using BP facilities is unfair and damages customer trust. I have receipts to prove my purchases, yet BP allows this practice to continue.

This experience has completely changed my view of BP and I will think twice before using their stations again. Customers should be aware that you can be fined simply for spending too long buying fuel and food.

Really rude staff at BP Halfway in Walton on Thames. Wouldn't buy fuel from them, better off going to texaco nearby instead