BraceAbility Reviews 955

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 927 reviews, reviewers had a great experience with this company. Customers frequently highlight the quality of the products, noting their effectiveness in providing support and pain relief. Many appreciate the ease of the ordering process and the user-friendly experience, finding it simple to select and purchase items. However, some people were dissatisfied with certain aspects of the product and delivery. There were instances where the product received did not match the order, or the sizing was inaccurate, leading to discomfort or an inability to use the item. Additionally, some customers experienced issues with delivery, reporting delays or packages not arriving as expected.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality, support,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the good quality and fair price of... See more

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process simple, quick,... See more

Delivery service

Consumers have mixed experiences with delivery services. Many reviewers praise the swift and timely arrival... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the website easy to use, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the brace and the ability to insert the cold/hot gel pack and the pressure pad. It is a bit limiting as I am short so the brace sits quite high. However, I ordered 2 braces, one identified as 0... See more

Company replied

Rated 4 out of 5 stars

Ordered for my niece. I was able to size her knee and order the brace which fit her correctly. I am not sure what happened when the care worker tried to fit the brace initially, but they struggled t... See more

Company replied

Rated 4 out of 5 stars

The ankle brace provided the pain relief as advertised. It was a bit difficult to get on the first time but the desired effect was, as I said, a relief. The Hot/Cold pack was a pain reliever as w... See more

Company replied

Rated 5 out of 5 stars

I ordered this knee brace because my son recommended it. It arrived quickly and fits perfectly and I love it. It helps keep my knee stable considering I have a torn meniscus and two torn ACL and unfor... See more

Company replied


Company details

  1. Diabetes equipment supplier
  2. Medical Equipment Supplier
  3. Medical supply store
  4. Orthotics & Prosthetics Centre
  5. Physiotherapy equipment supplier

Written by the company

BraceAbility is your practical solution for comfortable, durable orthopedic braces and supports that effortlessly help you live with confidence. Our mission is simple: to provide people from all walks of life and with various pain conditions with real, lasting relief through the most comfortable knee braces, back braces, ankle/foot braces, and arm/wrist braces on the market. Designed in the USA, our small, Iowa-based team puts service and care first, doing everything possible to ensure a best-in-class experience for our customers. We pride ourselves on manufacturing the most affordable, high-quality braces possible, incorporating propriety comfort-first materials into our designs so that you can get orthopedic pain relief fast. We also specialize in plus size braces and orthopedic supports, offering up to size 6XL. We specialize in braces for conditions like plantar fasciitis, diabetic neuropathy, sciatica, post-surgical recovery and more.


Contact info

4.1

Great

TrustScore 4 out of 5

955 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Received brace today

Received brace today, adjusted it twice. So far working nicely and comfortable almost forget it’s on.

13 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear the brace is comfortable and working well for you.

Rated 5 out of 5 stars

Perfect Fit & Very Comfortable

I broke my sacrum and now have two bulging discs and nerve damage. My sitting bones and my right SI joint are always an issue. The description of the product was spot on. It’s very easy to adjust, just as outline in the instructions. The fit was perfect. I really like how it supports my back and allows me to walk straight. I actually use it while working out and it’s very comfortable. It’s not too tight and even bending is no problem. I highly recommend this support belt!

13 April 2026
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Reply from BraceAbility

Thank you for your detailed feedback. We’re very happy to hear the support belt fits well, is easy to adjust, and is helping you stay comfortable and supported.

Rated 1 out of 5 stars

Brace was too small

Brace was too small. I had only tried it on discovering it too small. Tried to return for a larger size but they refused to accept it. They kept the brace and my money. Beware they will rip you off.

9 April 2026
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Reply from BraceAbility

Thank you for reaching out, and we’re sorry to hear about your experience with the sizing. We understand how important it is for the brace to fit properly, especially when trying it on for the first time.

We sincerely apologize for the inconvenience. BraceAbility is transparent when it comes to our return and exchange policy. You may also revisit our return and exchange procedure for further details.

Rated 4 out of 5 stars

Ordering easy…can’t speak to anything…

Ordering easy…can’t speak to anything else until I receive & use this item

20 April 2026
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Reply from BraceAbility

Thank you for your message. We understand.

We appreciate your order. Once you’ve received and tried the item, feel free to reach out if you need any help.

Rated 5 out of 5 stars

Pretty happy!

Shipped quickly. I've only had it 24 hours but it seems to have made a big difference in my pain.

15 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear your order arrived quickly and that it’s already helping with your pain. We truly appreciate your support and wish you continued relief.

Rated 2 out of 5 stars

The first one I ordered was way too…

The first one I ordered was way too small even though the size chart said it would. I decided to just keep it because the return policy was too difficult but I can not wear it. I’ve ordered two more one by accident but if it fits I will use both. When they come I will make a decision. Not pleased at all right now

12 April 2026
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Reply from BraceAbility

Thank you for your feedback, and I’m sorry to hear about the sizing issue. We appreciate you giving the products another try and hope the new items fit better. Please let us know if you need any assistance once they arrive. We’re here to help.

Rated 5 out of 5 stars

The size was perfect and spot on

The size was perfect and spot on as ordered!

12 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re happy to hear the size was a perfect fit and matched your order exactly. We appreciate your support!

Rated 1 out of 5 stars

Nothing went wrong

Nothing went wrong. New customer that simply wants to try ONE of your products

18 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to have you as a new customer, and we hope you enjoy trying the product. Please feel free to reach out if you have any questions. We’re here to help.

Rated 5 out of 5 stars

Best Plus Size selection

Simple quiz to help you discover which type of brace would be the best for you. Best selection I’ve seen for plus sizes. Fair pricing. Free shipping.

18 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad you found the selection helpful, especially for plus sizes, and that you appreciate the pricing and free shipping. We truly appreciate your support!

Rated 5 out of 5 stars

I do not do reviews

I do not do reviews. Thank you.

10 April 2026
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Reply from BraceAbility

Thank you for letting us know. We appreciate your time and your order, and we’re glad to have served you. If you ever need anything in the future, feel free to reach out.

Rated 5 out of 5 stars

Mary was very helpful!

Mary was very helpful as I was unsure what size to order. Also suggested and alternative sock for bedtime to help with blood flow to feet.

17 April 2026
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Reply from BraceAbility

Thank you for your feedback. We’re glad you received helpful guidance on sizing and that an alternative was suggested to support comfort at bedtime. We appreciate you taking the time to share your experience and are happy we could assist you.

Rated 2 out of 5 stars

Shoe was too big

Shoe was too big. Your boot size are not accurate at all.

8 April 2026
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Reply from BraceAbility

I’m sorry the boot didn’t fit as expected.

Sizing can vary depending on the product model, so we understand how frustrating that can be. We can definitely help you with either an exchange for a smaller size or a return for a refund, whichever you prefer.

Please let us know your order number and whether you’d like a replacement or a refund, and we’ll take care of the next steps for you.

Rated 5 out of 5 stars

Quick and easy

17 April 2026
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Reply from BraceAbility

Glad to hear it was quick and easy. We appreciate your feedback and are happy we could help!

Rated 5 out of 5 stars

Website great

Website great. Products meet the needs and addresses health challenges

17 April 2026
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Reply from BraceAbility

Thank you for your feedback. We’re glad to hear the website was easy to use and that the products are meeting your needs and supporting your health challenges. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, product true to size

9 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear the shipping was fast and the product fit true to size. We truly appreciate your support!

Rated 2 out of 5 stars

They sent the wrong size

They sent the wrong size , should have been a large

7 April 2026
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Reply from BraceAbility

Thank you for reaching out. Upon checking your order, we can confirm that a size Small was ordered.

If you need a larger size, you may process an exchange online as long as the item is in good condition. Please let us know if you need any assistance, and we’ll be happy to help.

Rated 5 out of 5 stars

The Great Pond flight

Haven’t used for international flight yet but appear just as described

9 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear the product appears just as described. We hope it works well for your international flight, and we appreciate your support!

Rated 5 out of 5 stars

Easy to order

Easy to order. Description accurate

9 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear the ordering process was easy and that the description was accurate. We appreciate your support!

Rated 5 out of 5 stars

Compression sleeve that fits

Finally found a compression brace that fits my thighs and do not roll down. Order was easy, product is excellent, and delivered quickly. Thank you.

9 April 2026
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Reply from BraceAbility

Thank you so much for your feedback! We’re glad to hear the brace fits well, stays in place, and that you had a smooth ordering experience with fast delivery. We truly appreciate your support!

Rated 5 out of 5 stars

Relief !!

After just 1 night of wearing the brace, the heel & calf pain was greatly reduced. Delivery was speedy. Very happy!!

14 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re so glad to hear you experienced significant relief after just one night and that the delivery was quick. We truly appreciate your support and are happy you’re satisfied!

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