Branded Cups Reviews 

182
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent service - they were able to process my order very quickly and delivered exactly on the date agreed. The cups were just as ordered and very well received.

Rated 5 out of 5 stars

I have used branded cups twice now for our rugby clubs reusable / festival cups. The logo designs and the cups are great quality . Prompt delivery and good communication throughout . The cost comparis... See more

Rated 5 out of 5 stars

I'm very happy with the product. The print looks really nice. Branded Cups were flexible, allowing me to use an alternative payment method and delivery address without problems. Questions I asked... See more

Rated 5 out of 5 stars

We would absolutely recommend Branded Cups! The communication via email was flawless, the design draft and ordering was quick and simple. The delivery was super quick for what they had to do and th... See more

Company details

  1. Promotional items

Information provided by various external sources

Branded Cups are the premier supplier of reusable plastic and coffee cups across the UK, Ireland, mainland Europe and the U.S. Our philosophy is to supply any and every organisation and event with reusable drink-ware they require, both plastic and coffee cups, providing an unbeatable professional service at the most competitive rate possible. Our knowledgeable experience, enthusiasm and a desire to go the extra mile for each client ensuring they are not simply content but delighted with our service. We care about the personal service that is often forgotten about in today's day and age and like to be reused just like our Branded Cups.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.7

All reviews

(182)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thoroughly recommended

Thoroughly recommend- I was directed to them via a third party after my original supplier went suddenly to 4-5 month delivery times - communication was good and efficient though they didn’t seem to want to speak on the phone. Everything was ordered and agreed even though payment had to be by bank transfer so no VISA support if things went wrong- but everything went brilliant and the cups were delivered ahead of the agreed timeframe, thanks Guys :)

10 December 2021
Unprompted review
Rated 5 out of 5 stars

Quick turnaround cups

The customer service was excellent. We had a very tight time frame and the cups came in great condition and well within the time frame. The team are also super friendly. Will be using again!

16 October 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very competitive price with unrivalled quality, genuinely very happy with the products and professionalism from this company. Hopefully we can work together once again in the future.

15 October 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. I’ve purchased large orders twice now and it’s been flawless both times.

Great communication, great product, fast delivery.

Couldn’t ask for more

15 October 2021
Unprompted review
Rated 5 out of 5 stars

Branded Cups were extremely helpful and…

Branded Cups were extremely helpful and quick to respond from the point of our our first communication! They were able to accommodate our job fairly last minute and delivered a high quality product that was perfect for our event needs. Would definitely work with them again and recommend to others.

6 October 2021
Unprompted review
Rated 5 out of 5 stars

Cookham Dean Gravity Grand Prix

Our third order for Branded Cups and again they delivered superbly. We run a Charity Event in Cookham Dean, Berkshire and moved to Branded Cups three years ago. Ordering is simple, the product and printing are great and they delivered well in time for our event. We will be using them again for sure.

14 September 2021
Unprompted review
Rated 5 out of 5 stars

Cheers!

This is case where this review could have been so different had it not been for the amazing customer service from these guys.
I had ordered cups for a festival
and phoned to check if they had been dispatched. I had a phone call back from Peter to take total
responsibility for the slip up between ordering and production. Not once did he try to shift the blame but instead went all out to ensure the show went on.
Just over 48 hours from my phone call the cups were delivered to my door. How’s that for service?
They were just what we wanted with our own design and suited our needs perfectly.
Sadly Peter couldn’t fix the weather which in true festival style poured all day long!
Cheers Branded Cups!

20 August 2021
Unprompted review
Rated 5 out of 5 stars

The team at branded cups were excellent…

The team at branded cups were excellent all the way through the process, including advice on tweaking our design to make sure the printing would be the best possible quality. The cups were delivered well before our agreed deadline, and the quality of the cups and screen printing is awesome. I'll definitely be back to use Branded Cups for our next beer festival.

17 August 2021
Unprompted review
Rated 5 out of 5 stars

Would use again

Great communication, fast printing and delivery time and product is high quality. Putting our design into their format was easy, even for someone with little experience of computer aided design. Great price too for a small batch order!

17 August 2021
Unprompted review
Rated 5 out of 5 stars

Great company, service fantastic throughout

I was very impressed with the service, I used the artwork service to help create our festival cups and they have turned out amazing!! We used the express turn around service because I had left it last minute, they turned up on the day they were meant too. I will use them again for sure, the cups made the festival even more personal and everyone took them home

16 August 2021
Unprompted review

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