Bravotti Reviews 171

I wish I could give zero stars.

I found the perfect shower tile from Bravotti and then placed my nearly $1k order. A week later when I was wondering why I had not heard about my order shipping, I did some research. First of all, Bravotti NEVER sent me an order confirmation or any other communication regarding my order. Second, their website registered no order activity for my account. Third, none of their provided contact methods work. And FINALLY, they charged me TWICE for a single order that they don't even acknowledge ONE of.

Shame on this company.

Item arrived unbroken and packaging was great

I had some issues with customs and Bravotti (Knicks) was very helpful in getting it resolved. Customer service was prompt and very helpful. My tiles are beautiful!

Great product, easy online ordering and fast delivery.

I ordered and paid for my order a week ago...I've heard nothing since the first confirmation email. I've emailed them since, and I'm still waiting for a response. My tile contractor is waiting patiently on me, but I'm starting to worry😟

My package was shipped but has been stuck in custums in Chicago for a week already. I have contacted Bravotti but as of yet my package is still in customs.

Amazing communication, very nice people, beautiful tiles and packaged perfectly.

Beautiful beautiful! Timely delivery. No broken tiles 😁

I ordered a sample. I did not receive an order confirmation or shipment notification even though I was charged and I have the receipt. I have not been able to submit a ticket on their website, got an error. I have tried chatting, no response. There is apparently no way to check on the order. I have requested a refund through Paypal.

Slow shipping even though Items were in stock?. Bad customer service told me items were sent but no tracking and did not arrive as promised (a week late). Lack of communication. I was Shorted Items in my order but was still charged for them. Trying to get a refund is horrible. Not reliable. Not efficient. Not a good company to deal with. I could and will not recommend Bravotti to anyone. Bravotii will let you down.

I ordered 3 boxes of the Multicolor Porcelain Mosaic Tiles Tiny Square tile for my backsplash. It arrived in 3 boxes, only 1 of which had a foam cushion around the 12 x 12 tiles. One of the other boxes was fine, no damaged tiles however the 3rd box's corner was damages and 8 or of the 11 12 x 12 tiles inside were damaged in some way-tile pieces off at one corner or entire 1 or 2 rows askew in that corner. I hope I ordered enough extra to compensate for the damaged tiles. Other than that the tiles are just what I wanted!

Shipped superfast and tiles arrived exactly as described.

It is 12/10/22. I placed the order on 12/1/22 and to date I have had no correspondence and have not received my sample

The tiles are beautiful! It seems that the shipper, DHL, delayed the shipment, and that is my only complaint.

It would have been a 5 star except for the fact that their communication and contacts are non existent. When we tried the online form it never was able to go through, Even after multiple attempts over multiple days so ultimately there is No way to contact, and no shipping info ever received.

We did however get exactly what we ordered and for that I am satisfied.

You’ll sent me the wrong sample! Chatted with a Rep online once I explain the situation attached pictures of what I should have gotten and what they sent me and he left me on hold for over an hour and never came back so you all took my money and I have the wrong sample I’m so upset and I needed it for my project in my bathroom

I was disappointed in the quality and color of the sample. Not at all as pictured. Very sad.

The tiles are gorgeous and exceed my expectation. Thank you also for the prompt delivery.