Nissan Oldham deserve a huge pat on the back the service is second to none Kept us informed every single step of the way nothing was to much trouble a massive thank you to Richard for looking after us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nissan Oldham deserve a huge pat on the back the service is second to none Kept us informed every single step of the way nothing was to much trouble a massive thank you to Richard for looking after us... See more
Company replied
Richard who helped me throughoutvthe whole process of changing motability cars was a massive help, he was friendly on arrival and friendly over the phone. Very informative i didnt have much questions... See more
Company replied
I was charged £310 for a first service and had to go to a garage as my tyre pressures were down? They sent me a video showing them checking the trye treads Why didnt they so my tyre pressures o... See more
Buying a car can usually be stressful, but working with Zayne made the entire experience completely seamless and enjoyable! From start to finish, he was exceptionally friendly, approachable, and t... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Saint Mary's Way, OL1 1NW, Oldham, England, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 26% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Over the years i have bought probably eight or more nissan cars. I find them very good quality with a syylish interior. I spoke with Simeon about changing my car. We looked at a few options. I told him i would get back to him by saturday. I prefer a salesman that isn't too pushy as that makes me walk away.

Reply from Brayleys Cars - Brayley Nissan Oldham
Jack was a great help to me and my husband who both purchased cars on the same visit. Very knowledgeable, supportive and kept in good contact throughout the purchase and beyond

Reply from Brayleys Cars - Brayley Nissan Oldham
Great efficient service from Mohammed, fair part exchange price and smooth easy handover. A simple straightforward process from start to finish with good customer service. Thank you

Reply from Brayleys Cars - Brayley Nissan Oldham
I have had my car serviced here for nine years and they have always delivered outstanding service. Special thanks to Abby for re arranging my service dates due to changing personal circumstances (3 times). I have already booked a Fixed Price Service Plan for 2 years and look forward to taking my car back in the future.

Reply from Brayleys Cars - Brayley Nissan Oldham

Reply from Brayleys Cars - Brayley Nissan Oldham
I was struggling to get the Motability car I wanted. However Jack managed to find me one and secured it for me. Thanks Jack.

Reply from Brayleys Cars - Brayley Nissan Oldham
Pleasant and helpful staff. Good customer service and satisfaction achieved.

Reply from Brayleys Cars - Brayley Nissan Oldham
The problem with my car was not attended to They didn’t say why the orange traction light was permanently on.They only did an MOT of the car and told me all the faults with the car and repairs will cost about £1,400.

Reply from Brayleys Cars - Brayley Nissan Oldham
Zayne Khan made the whole experience an easy process, thank you.

Reply from Brayleys Cars - Brayley Nissan Oldham
As always excellent service and such lovely people.

Reply from Brayleys Cars - Brayley Nissan Oldham
I have been using the Nissan Oldham ( Brayleys Cars ) since 2019 and have found them very reliable and satisfactory.
Very friendly and professional people to deal with.

Reply from Brayleys Cars - Brayley Nissan Oldham
Nothing was resolved and I was advised by the service manager and a very rude technician to read the hand book. The car is still sticking in neutral and has done so three times in the last week alone. This is a car that is 5 months old. Emails are ignored and it’s very difficult to get through by phone to the service department
Great service from Yasin from start to finish of sale. Nothing too much trouble and a really personable experience from him and the manager too. Thank you for making it really easy to choose a new car and providing the best service possible!

Reply from Brayleys Cars - Brayley Nissan Oldham
Cannot praise highly enough the team at Bradley's in Oldham. From arranging a viewing, test drive, agreeing a price, sorting all my concerns and collection of the car was all seamless. And when the sales person, Yasin,rang two days later to make sure I was happy with the car, I just had to ring the Sales Manager, Phil, and personally thank him. Yasin was absolutely brilliant, kind, friendly and extremely professional.

Reply from Brayleys Cars - Brayley Nissan Oldham
Welcoming staff, experienced in all fields relevant to our transaction, smooth and fast, thanks especially to Mr Paul Gregory

Reply from Brayleys Cars - Brayley Nissan Oldham
Great customer service & turnaround.
Could not give 5 stars as the Brayley branch in Manchester (Great Ancoats) gave a complimentary valet & wash.
This is probably why I may return to the Manchester branch next time.

Reply from Brayleys Cars - Brayley Nissan Oldham
The reception was very nice and friendly.
My car was fixed on time and without any problem.

Reply from Brayleys Cars - Brayley Nissan Oldham
Bought a nissan qashqai from here last week once again went above and beyond. From sales mohammed to Colin the service manager. We had a issue but he agreed to replace the lot there and then on the spot . We drove out within 1 hour of the work been completed . The car is very good to drive very smooth fuel consumption is incredible.
Give them a try when you want a car . The service there is just has good as buying a second hand car all over again . Car comes out feeling like new
again and again after the service. Its well worth it . Thanks guys

Reply from Brayleys Cars - Brayley Nissan Oldham
All as expected with excellent customer service

Reply from Brayleys Cars - Brayley Nissan Oldham
Jack Hancill from Nissan Oldham branch recently helped with the purchase of our car. Jack was friendly, professional and informative throughout, we felt at ease from the very first phone call to collecting the car, nothing was too much trouble. Thank you Jack, highly recommend.

Reply from Brayleys Cars - Brayley Nissan Oldham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.