Bridgend Motor Group - Kilmarnock Autoplex Reviews 

518
TrustScore 4.5 out of 5

4.7

Ayr Road, KA14EL Kilmarnock, Scotland, GB


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Rated 5 out of 5 stars

Second time buying from bridgend Kilmarnock, can't fault the service , the salesman Craig even came in on his time off more than once to get things moving.

Rated 5 out of 5 stars

Outstanding service from sales to after sales. Chris Caldwell in sales was excellent throughout the buying process. Communication was also excellent, as was the servicing department. All staff were re... See more

Rated 5 out of 5 stars

Adam was courteous and helpful from my first visit to the complex until I collected the car. Explained everything that was required re documentation for the trade in as well as the new car. Would re... See more

Rated 5 out of 5 stars

Friendly staff very polite, kept me updated and aware of what I needed to do , good contact and a terrific product. Overall a very satisfying car purchase.


Company details

  1. #23 of 55 best companies in Used car dealer
  2. #11 of 16 best companies in Car Body Shop
  3. #48 of 90 best companies in Car dealer
  4. #35 of 60 best companies in Vehicle Repair

About Bridgend Motor Group - Kilmarnock Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Ayr Road, KA14EL, Kilmarnock, Scotland, United Kingdom

  • 01563572676

4.7

Excellent

TrustScore 4.5 out of 5

518 reviews

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Replied to 16% of negative reviews

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4.7

All reviews

(518)

416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jordan Hendry is a credit to your…

Jordan Hendry is a credit to your company.
W
He was very easy to talk to and understood our needs before we decided on the Vauxhall Grandland, he explained everything we needed to know all about the car, the finance agreement and anything else we had questions about.

We will be highly recommending Jordan to any of our friends and family who will be looking for a new car.

1 May 2026
Rated 5 out of 5 stars

From the moment I made the first phone…

From the moment I made the first phone call to enquire about a particular vehicle until the day when I went to collect my new car Stephen made the whole process easy and seamless. He was extremely helpful, answered all my messages promptly without ever putting any pressure on me to buy. The vehicle is exactly as described , in perfect condition, and so far has been a pleasure to drive. I would definitely recommend Bridgend Motors.

24 April 2026
Rated 5 out of 5 stars

Big thankyou again to craig for all his…

Big thankyou again to craig for all his help in purchasing my new car. This is my 5th car craig has helped me with nothings ever an issue when asking questions and goes out his way to make sure i get exactly what im wanting in a car. Super happy with my new purchase 🥰

2 April 2026
Rated 5 out of 5 stars

Used Bridgend first to repair and…

Used Bridgend first to repair and service my horsebox. Great job! Then decided to change my car for a pick up. The Kilmarnock team, both sales and service, are so helpful, pleasant and efficient. Big thanks to Gordon in Sales and Kevin in Service. Keep doing what you're doing 👍

24 April 2026
Rated 5 out of 5 stars

Fantastic service from the very start…

Fantastic service from the very start from Craig at Bridgend Motors Kilmarnock! He helped us find the perfect 1st car for my daughter. He put up with all my phone calls and happily answered all my questions. I honestly can’t recommend Bridgend enough!!! Craig was so helpful and completely looked after us he bent over backwards to make sure everything was perfectly taken care of. The congratulations on her first car video was absolutely brilliant. After sale care also incredible even down to helping me navigate what dashcam would be best. We won’t be going anywhere else in future. Thank you Craig and all the guys at Bridgend!! I’ve been recommending you to everyone who mentions buying a car! Keep up the good work guys because it’s so refreshing to deal with honest and genuine people who actually care 🤩 and she loves her car!!!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Staff

Staff, Were friendly, wasn't pushed into any sales I was given the time to think and process what I wanted. Jordan helped me sort out all the little niggles of paper work and my old car. Got myself the car I wanted.

31 March 2026
Rated 5 out of 5 stars

Car purchase

Dealt with Chris. No pressure and honest kept in touch throughout process and when there was a delay in picking car up made me aware straight away. Good company to deal with and love the car thanks for a great experience as was buying the car for my daughter who loves it.

20 March 2026
Rated 4 out of 5 stars

Sales experience

Salesman Craig McLachlan was very thorough and professional throughout .
He wasn’t too pushy ,was informative and accommodating in negotiation .

26 March 2026
Rated 5 out of 5 stars

Great service! Highly recommended.

Once again, great service from Bridgend Kilmarnock. Craig McLauchlan couldn’t have been more helpful. 2nd time I’ve purchased a car with Craig’s help and I’d certainly recommend him to others. No hard sell, just a professional, friendly approach & on hand with any questions before, during and after the sale was completed. A credit to the team.

Thanks Craig!

23 February 2026
Rated 5 out of 5 stars

Went to the Kilmarnock branch and the…

Went to the Kilmarnock branch and the sales staff were friendly , polite professional and not at all pushy . The salesman I dealt with Craig Mclauchlan was brilliant, went above and beyond during the full process of buying my new car . He even came in to his work on his day off to accommodate me to pick up my new car , Would definitely recommend these guys at Kilmarnock 👍

13 March 2026
Rated 4 out of 5 stars

Would have gave you 5 stars if there…

Would have gave you 5 stars if there wasn't a chip in the windscreen only noticed when got home with the van then phoned garage spoke to the guy he admitted there was chip in windscreen but it had been fixed but doesn't look fixed to me so gave them a message but no reply that is the only fault with the van

13 March 2026
Rated 5 out of 5 stars

Danny was great

Danny was great! Not at all pushy and very helpful. Car was delivered safely from Scotland to Cornwall! It is immaculate and I’m thrilled with it! No hesitation in recommending!

6 March 2026

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