Bridgend Motor Group - Kilmarnock Autoplex Reviews 

518
TrustScore 4.5 out of 5

4.7

Ayr Road, KA14EL Kilmarnock, Scotland, GB


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Rated 5 out of 5 stars

Second time buying from bridgend Kilmarnock, can't fault the service , the salesman Craig even came in on his time off more than once to get things moving.

Rated 5 out of 5 stars

Outstanding service from sales to after sales. Chris Caldwell in sales was excellent throughout the buying process. Communication was also excellent, as was the servicing department. All staff were re... See more

Rated 5 out of 5 stars

Adam was courteous and helpful from my first visit to the complex until I collected the car. Explained everything that was required re documentation for the trade in as well as the new car. Would re... See more

Rated 5 out of 5 stars

Friendly staff very polite, kept me updated and aware of what I needed to do , good contact and a terrific product. Overall a very satisfying car purchase.


Company details

  1. #23 of 55 best companies in Used car dealer
  2. #11 of 16 best companies in Car Body Shop
  3. #48 of 90 best companies in Car dealer
  4. #35 of 60 best companies in Vehicle Repair

About Bridgend Motor Group - Kilmarnock Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Ayr Road, KA14EL, Kilmarnock, Scotland, United Kingdom

  • 01563572676

4.7

Excellent

TrustScore 4.5 out of 5

518 reviews

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Replied to 16% of negative reviews

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4.7

All reviews

(518)

416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great autoplex to deal with.

When we arrive at Bridgend Kilmarnock we were having a look around, after a few minutes Craig came and introduced himself, he asked what we were looking for then pointed us in the right direction, no hassle and no hard sell, we found what we were looking for and approached Craig, everything went so smoothly it was great. We will definitely go back when we want to change our car.

6 November 2025
Rated 5 out of 5 stars

Good sales practice.

There sales team did not pressure you and were willing to show as many cars as we wanted . The car was serviced and MOT and ready for pickup on time

29 October 2025
Rated 1 out of 5 stars

Avoid

Community nurse housebound with no car as these guys sold a dud. Broke down after 14 days and months later still not sorted

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Five Star Service

I traded in my old car and bought a new one at the Kilmarnock branch. I was impressed with their customer service. The team were excellent and made the process a positive experience for me.

10 October 2025
Rated 1 out of 5 stars

I paid £12.499 for a car when I said I…

I paid £12.499 for a car when I said I would have that one it had like flat tyre on front they told me I can get it in 5 days well got the car the tyre pressure was not right and the light came on so I got 4 new tyres on it and was told one of the tyre pressure sensors had gone went back to Bridgend motors they said they put 2 new sensors on it got down the road a bit the sensor light came back on they booked me in few weeks got it back tyre pressure was high went back and told them they got well cheeky and told all your tyres are leaking or all the valves are leaking and if they check them it would cost me I took it back to the garage that put tyres on they found a leeking valve on the front I paid £35. That was the flat tyre at the front they where of no help to a disabled pensioner would not recommend them to anyone and still did not pay for the valve

17 October 2025
Unprompted review
Rated 1 out of 5 stars

They done nothing to help me I paid…

They done nothing to help me I paid £12455 and had it a few weeks ago the sensor light came on few days after buying it when I bought the car there was a flat tyre on the front it kept going down they told me all my tyres were leaking or the valves just got new tyres on it but had to pay for a leaking valve which was the tyre on the front that was flat when l seen it it’s not right they want me to pay for everything I’m a old age disabled pensioner and I would not recommend any one to buy from Bridgend motors

22 August 2025
Rated 5 out of 5 stars

First class service with a super salesman

The service I received at Kilmarnock was first class. Martyn Barkey, in particular was helpful, friendly, knowledgeable and made the whole process of buying my car simple and pleasant. He is a credit to your company. My wife and I have both bought cars from Kilmarnock in the past few months and have recommended you to our family and friends. Overall a great experience.

20 September 2025
Rated 5 out of 5 stars

The salesman mykell who i delt with was…

The salesman mykell who i delt with was excellent,no pressure or hassle.let me look around my car in my own time, once we went for a test drive I decided it was the car for me.the process of buying the car was explained expertly to me and easy to understand, will definitely be back for my next car

10 October 2025
Rated 5 out of 5 stars

Great buying experience!

Great buying experience sourcing a new work van from Bridgend Motors Kilmarnock.
Mykel couldn't have been more helpful and kept us updated at all times throughout the purchase process with excellent comms.
First purchase from Bridgend Commercial vehicles Kilmarnock and from this experience i will be back...thank you for making the purchase stress free!!

22 August 2025
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with . Pleasant friendly salesman and extremely helpful for someone who is not really up to speed with everything on- line.) ie myself. I wouldn’t hesitate to recommend them to anyone looking for a change of vehicle.

10 September 2025

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