As a small business owner, I had a certain amount of time to complete paperwork n jobs this morning. Andy Davey stood out of the many calls I've made this morning and is a credit to this business! E... See more
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See what reviewers are saying
great service with easy system to renew your insurance. thank you team.
I have found Brightside to be very Professional and helpful. Not pushy just very efficient. Their policy is fair and the best value I could find across the industry. I will definitely be using them ag... See more
Ripped me off on a premium which they said they would reduce once I confirmed no claims which I did but wouldn't once reduce i'd proved them wrong . . I had to ask for a copy of the recorded call to... See more
Company details
Information provided by various external sources
Brightside Insurance are an award winning insurance broker, meaning we have access to specialist markets and direct insurer facilities for niche customers. Our skills mean that we can often help customers that might find it tricky to get cover through other means.
Contact info
Gateway House, Tollgate, Chandlers Ford, SO53 3TG, Eastleigh, United Kingdom
- 0333 005 2488
- customerservices@axaspecialistrisks.co.uk
- www.brightsideinsurance.co.uk/axaspecialistrisks
4.1
Great
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Was a very smooth process throughout
Was a very smooth process throughout, and hep was available when needed
27 January 2025
great service with easy system to renew…
great service with easy system to renew your insurance. thank you team.
3 February 2025
It was a seamless experience renewing…
It was a seamless experience renewing our company's annual business insurance with Brightside Insurance. Good service indeed! Keep it up!
20 November 2024
The policy was due for renewal on the…
The policy was due for renewal on the 17th March. I sent a bacs payment and am Still waiting for the new documents.
24 March 2024
I've paid for the public liability…
I've paid for the public liability insurance and didn't receive the documentation. Where is my Public liability insurance policy I've paid for £1272,75 ?
17 December 2023
Always mediocre customer service
Always mediocre customer service. However this year it was better than last year so 3*
14 January 2024
The Customer service people are really…
The Customer service people are really helpful. The online tool hasnt worked for me though. It tells me that my policy hasnt been activated.
16 December 2023
Policy is competitive with other…
Policy is competitive with other insurance companies. Few issues with verification / bank details but dealt with quickly and without fuss.
8 November 2023
Can’t fault them
Fantastic service, extremely helpful with very reasonable prices. Excellent experience overall!
5 November 2023
Good renewal price
Always easy to use and renew
Also renewal price was good and I know there always there if I need help
23 October 2023
Reminder alerts plus phone alerts re…
Reminder alerts plus phone alerts re renewal
Documents sent well in advance
Extremely helpful polite professional with clear advice
Knowledgeable
16 October 2023
Good value
Good value, very helpful on the phone, great at renewal.
Online documents a bit opaque.
1 October 2023
It’s great customer support
10 September 2023
Brightside insurance could do a lot better
I can't really say that the insurance provided by Axa is good or bad until I have to use the insurance
What I can say is that the broker Brightside could do a lot better I had to pay a supplement and I still haven't received confirmation or invoice for the payment that I made disappointing
17 August 2023
Fine
Fine, managed renewal and payment for next year well, cancelled a policy too with no trouble!
31 July 2023
Very good staff
2 July 2023
Business insurance
Waited 2weeks for an agent to ring me back to discuss my renewal he never did
17 June 2023
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