Nasty cheap pump, worth less than a few cents. Broke on attempting to pump the first ball. Chasing refund out of principle for 4 months now. Keep getting told its coming. Balls certainly dont reflect... See more
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Such a disappointment. Bought this for my football mad 9 year old grandson. Opened the box expecting to find a wonderful brightly coloured ball & instead saw a deflated black coloured ball which need... See more
Company replied
Don’t waste your money.. ordered 2 rugby balls for my sons Firstly they did arrive promptly but disappointed they were just defeated in bags ( no fancy boxes as advertised on social media platforms... See more
As someone who is always looking to improve my game, I was thrilled to discover these LED golf balls. The fact that they have a battery life of 50 hours means I can play to my heart's content without... See more
Company replied
Company details
Written by the company
BRIGHT was created to transform the way we channel imagination, inspiration, and innovation into the way we play sports. Play in the Future.
Contact info
Netherlands
- support@brightsport.com
- www.brightsport.com
Breach of guidelines
Avoid like the plague - don’t waste your money
Avoid, order a football for my son for Christmas, he was very disappointed that it was basically just a black ball. It wasn’t colourful like the pictures and videos they advertise. Doesn’t matter how much flash you shine on it the holographics were non existent.
Been trying to reach the customer services since 28th December no reply whatsoever.
Terrible customer service and terrible product.
Don’t waste your money on this product!
P.S your reply after my review has not been helpful after I’ve clearly have attached photos and explained.
28 December 2023
Unprompted review
Reply from BRIGHT Sport
Hello Everita,
We sincerely apologize for the inconvenience caused by the misunderstanding about the light-up feature of the ball.
For your reference, the full product description on our website clearly outlines this. Additionally, upon reviewing your email correspondence, I see that our customer service team responded promptly to your inquiry.
If you'd like further clarification or assistance, please don't hesitate to reply directly to the latest email you received from us. Our team is happy to help in any way they can.
Warm Regards,
Bright Sport Team
This is one of our favorite soccer balls!
This is one of our favorite soccer balls! My kids love showing it off at their games and kicking it around in the yard. Love the holographic design. The ball pump is very useful too.
25 March 2024
Reply from BRIGHT Sport
Hell Dario,
We're thrilled to hear that you and your kids are enjoying the BRIGHT™ soccer ball! The holographic design adds an extra element of fun to the game, doesn't it? And we're glad to hear that you found the ball pump handy as well. Thank you for choosing Brightsport, and we hope you continue to have a blast playing soccer with our ball!
Warm Regards,
Bright Sport Team
These golf balls are really cool!
These golf balls are really cool! They only go off when you hit them hard enough and they stay lit for about 5 minutes. I haven't had a problem with the battery dying on them yet. They are great if you are playing at dusk- makes it way easier to find them since they are like glowing orbs. Easy to use and very easy to find, I definitely recommend if you have a hard time seeing your gold balls towards the darker hours.
23 March 2024
Reply from BRIGHT Sport
Hello Dirk,
We're thrilled to hear that you're enjoying our LED golf balls! It's fantastic to know that they're making your golfing experience easier, especially during dusk when visibility can be challenging. The fact that they stay lit for about five minutes and are easy to find is definitely a plus. Thank you for recommending our product, and we're delighted that they're meeting your expectations!
Warm Regards,
Bright Sport Team
Here's the scoop
Here's the scoop – the standout feature of this ball? The color. Seriously, the color shift is mind-blowing – goes from black to rainbow with a twist. Color game strong, no doubt.
23 March 2024
Reply from BRIGHT Sport
Hello Lucas,
It's great to hear that you're loving the color shift of our ball! The transformation from black to rainbow sounds truly mesmerizing. We're thrilled that our product's color game is impressing you. Thanks for sharing your experience!
Warm Regards,
Bright Sport Team
They're out there playing until daylight dips,
They're out there playing until daylight dips, and that's where this football shines. Whether it's day or night, this baby's ready to roll. The glowing effect amps up the fun when they're tossing it around – and it's a breeze to spot after dark.
22 March 2024
Reply from BRIGHT Sport
Hello Violet,
It's great to hear that our football is keeping the fun going even after daylight dips! With its glowing effect, it's ready to roll whether it's day or night, making it easy to spot even after dark. Thanks for sharing your experience!
Warm Regards,
Bright Sport Team
Easy to inflate with their hand pump.
Easy to inflate with their hand pump. Sturdy as heck too, so no sudden flats. Perfect for rough and tumble play with the crew.
22 March 2024
Reply from BRIGHT Sport
Hello Freya,
Glad to hear our hand pump made inflating the ball a breeze! And it's awesome to know that it's holding up well during rough and tumble play with your crew. Thanks for the feedback!
Warm Regards,
Bright Sport Team
My 12-year-old grandson's really loving it.
My 12-year-old grandson's really loving it. Top-notch color and a great feel to it. No regrets on grabbing this one, it's good quality.
20 March 2024
Reply from BRIGHT Sport
Hello Caleb,
Glad to hear your grandson is enjoying the football! We take pride in delivering top-notch quality and vibrant colors. Thanks for choosing us!
Warm Regards,
Bright Sport Team
As someone who's always looking for…
As someone who's always looking for ways to improve my game, I was thrilled to discover these LED golf balls. The fact that they have a battery life of 50 hours means I can play to my heart's content without worrying about them running out of juice. Plus, the automatic lighting on impact is a game-changer.
20 March 2024
Reply from BRIGHT Sport
Hello Gordon,
We're delighted to hear that you're enjoying our LED golf balls! With their long battery life and automatic lighting on impact, they truly enhance the golfing experience. Thank you for choosing our product to improve your game!
Warm Regards,
Bright Sport Team
Absolutely awful
Absolutely awful , please dont waste your money ,the ball does not light up , always advertising on facebook and instantly removes all negative responses
23 November 2023
Unprompted review
Reply from BRIGHT Sport
Hello Wendy,
We're truly sorry for any inconvenience caused. Our product descriptions are comprehensive, including details about the ball's lighting features. However, if there's been any misunderstanding or if you're experiencing issues, please reach out to us directly at support@brightsport.com so we can address your concerns promptly.
Warm Regards,
Bright Sports Team
Stay away from this company!!
Stay away from this company! Tried 4 times to contact them via email and Facebook regarding a faulty ball, and no one will reply to me. Absolutely NO customer service at all!
14 March 2024
Unprompted review
Reply from BRIGHT Sport
Hello Justine,
We sincerely apologize for the inconvenience you've experienced and appreciate you bringing this matter to our attention. Upon reviewing our records, we found that your emails were received and our customer service team responded promptly, advising that your order had been delivered.
However, we understand that you're facing issues with a faulty ball, and we want to ensure that this matter is resolved to your satisfaction. Please reach out to us at support@brightsport.com with details about the problem you're experiencing, and our team will prioritize your case and provide the necessary assistance.
We value your feedback and are committed to addressing your concerns promptly. Thank you for your patience and understanding.
Warm Regards,
Bright Sports Team
Have not recieved items
A scam.
I bought a basketball and a football 29th of februar, still havent recieved shipping information. Have tried twice tó contact and have not gotten any reply. Now it is 17th of march
I want full refund.
29 February 2024
Unprompted review
Reply from BRIGHT Sport
Hello Alisa,
We understand your frustration and apologize for the inconvenience caused by the delay in receiving your order and the lack of communication. This is not the level of service we strive to provide to our valued customers.
Please accept our sincere apologies for the inconvenience. We take your concerns seriously and are committed to resolving this issue promptly. Kindly send us an email with your order details, and our customer service team will prioritize your request for a full refund.
Rest assured, we are taking immediate action to address this matter and ensure that you receive the resolution you deserve. Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Warm Regards,
Bright Sports Team
Bright Sport has become my go-to choice…
Bright Sport has become my go-to choice for our team. The holographic effect is truly mesmerizing, and the customer service team's communication throughout the shipping process were accommodating.
16 March 2024
Reply from BRIGHT Sport
Hello Scott,
We're delighted to have become your go-to choice for your team's needs! At Bright Sport, we take pride in delivering products that truly stand out, and it's fantastic to hear that our holographic effect has left such a positive impression. Our customer service team works tirelessly to ensure your experience with us is smooth and enjoyable, so I'm thrilled to hear that they were accommodating throughout the shipping process. Thank you for choosing Bright Sport, and we're excited to continue serving you and your team with top-quality products in the future!
Warm Regards,
Bright Sport Team
Kudos to Bright Sport for creating such…
Kudos to Bright Sport for creating such an innovative product! The holographic basketball is perfect for any setting, and the holographic display adds an extra layer of excitement to the game
16 March 2024
Reply from BRIGHT Sport
Hello Nicholas,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our holographic basketball. Our team worked hard to create a product that adds an extra layer of excitement to the game, and it's wonderful to know that it has met your expectations. We're committed to innovation and providing our customers with the best possible experience, so your feedback means a lot to us. Here's to many more thrilling basketball games with our holographic basketball!
Warm Regards,
Bright Sport Team
This Aus Rules Football is in a league…
This Aus Rules Football is in a league of its own. It's transforming the game into a visual spectacle that's impossible to look away from. Trust me, you won't be disappointed!
16 March 2024
Reply from BRIGHT Sport
Hello Christopher,
Thank you for sharing your experience with our Aus Rules Football! We're thrilled to hear that it's transforming your game into a visual spectacle. Our team is dedicated to creating innovative products that enhance the overall experience, and it's fantastic to know that our football has exceeded your expectations. We appreciate your trust and support, and we look forward to continuing to provide you with top-notch sports equipment.
Warm Regards,
Bright Sport Team
I recently gifted the BRIGHT™ Rugby to
I recently gifted the BRIGHT™ Rugby to my niece for her birthday, and it was a huge hit! It's the perfect gift idea for Rugby enthusiasts of all ages!
15 March 2024
Reply from BRIGHT Sport
Hi Loretta,
Thank you for choosing the BRIGHT™ Rugby as a birthday gift for your niece! We're delighted to hear that it was a huge hit and that she enjoyed it. Our goal is to provide exciting and innovative products for sports enthusiasts of all ages, and we're thrilled that our rugby ball made her birthday special. If you have any other occasions coming up or need further assistance, feel free to reach out.
Warm Regards,
Bright Sport Team
Looking for the perfect gift for the
Looking for the perfect gift for the volleyball player in your life? Look no further than the BRIGHT™ Volleyball. I recently received it as a gift, and I have to say, it exceeded all my expectations. Not only is it visually stunning but the way it lights up on your phone screen is seriously impressive. Trust me, whoever receives this will be thanking you for years to come!
15 March 2024
Reply from BRIGHT Sport
Hello Toni,
Thank you for your enthusiastic endorsement of the BRIGHT™ Volleyball! We're thrilled to hear that it exceeded your expectations and that you're impressed with its visual appeal and unique lighting effects. It's always wonderful to know that our products make great gifts and bring joy to recipients. If you have any questions or need assistance in the future, feel free to reach out.
Warm Regards,
Bright Sport Team
I would 0 stars if I could
I would 0 stars if I could.
This company just takes your money, I had ordered a ball for my husband for Christmas! It was advertised as an NFL ball and when I received the ball it was an AFL ball. Two very different sports. I had emailed constantly and tried to call the number provided which goes straight to an answering machine. I left multiple voice messages also with still no response since December 2024. We’re now in March 2024. Paid $70 for them to take my money and ignore their customers. Lovely work Bright.
24 December 2023
Unprompted review
Reply from BRIGHT Sport
Hello Tiana,
Upon reviewing the situation, it appears that our customer service team has been actively responding to your emails in a timely manner. However, it seems that our messages may have been blocked due to your email inbox being full. Please consider clearing some space in your inbox and reaching out to us again via email. We are committed to resolving this issue and assisting you promptly.
Warm Regards,
Bright Sport Team
Nighttime golfing has never been more…
Nighttime golfing has never been more fun thanks to these Glow Golf Balls. The way they light up the course is truly mesmerizing, and the fact that they stay glowing for 10 minutes after impact just adds to the excitement. It's like bringing a bit of magic to the game.
12 March 2024
Reply from BRIGHT Sport
Hello Melody,
We're delighted to hear that our Glow Golf Balls have added a touch of magic to your nighttime golfing experience! The mesmerizing illumination they provide truly enhances the atmosphere on the course. And the extra glow time after impact? It's just the icing on the cake. We're thrilled to be a part of your golfing adventures, and we appreciate your feedback. If you ever need more glow for your game, you know where to find us!
Warm Regards,
Bright Sport Team
I recently upgraded to BRIGHT Golf
I recently upgraded to BRIGHT Golf Balls, and I couldn't be happier with my decision. Not only do they make every swing a stunning statement with their vibrant colors, but they also improve my game with their exceptional visibility. It's like having the best of both worlds on the course.
11 March 2024
Reply from BRIGHT Sport
Hello Bernadette,
It's wonderful to hear that you're enjoying your experience with the BRIGHT Golf Balls! Their vibrant colors and exceptional visibility indeed make them stand out on the course, enhancing both the aesthetic appeal and the practicality of your game. Thank you for sharing your positive feedback about their performance. If you have any questions or need further assistance, feel free to let me know!
Warm Regards,
Bright Sport Team
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