Bristolcameras Reviews 

1,615
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Ordered a Canon interface cable on 30th July 2026 no further correspondence after ether invoice. Reached out multiple times via email no response. The cable still hasnt arrived or response and we are... See more

Company replied

Rated 5 out of 5 stars

ordered my husbands present, was a great price, is brill quality and the delivery was fast, with email updates about dispatch etc. also v well packed for protection and eco too.

Company replied

Rated 4 out of 5 stars

They have the lowest price of the camera I have been looking for. Item delivered and I am very happy with my purchase. The only thing that I can say is that it took a couple of days before they have m... See more

Company replied

Rated 5 out of 5 stars

Great selection and competitively… Great selection and competitively priced. A personal service and quick delivery. They call you to let you know delivery date and check you'll be in which i think is... See more

Company replied

Company details

  1. Photography shop

Information provided by various external sources

Bristol Cameras offer Digital Cameras, SLR Lenses, Binoculars and More. Buy online or in store at the UK's Best Prices.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,615)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best online price

Best online price. Speedy delivery. Great communication. Very satisfied with the online service I received.

21 May 2024
Unprompted review
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Reply from Bristolcameras

We continue to try and offer the best retails and pleased to hear you have value for money

Rated 5 out of 5 stars

Good selection of equipment

First time that I have used Bristol-cameras they have a very good selection of equipment and prices are very will priced kept informed by e-mails all the time up until delivery will use them again

25 May 2024
Unprompted review
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Reply from Bristolcameras

We trust we will continue to provide the items that you express an interest in. Thank you

Rated 5 out of 5 stars

Excellent service

Excellent service.

I made a mistake with my online order and so had to ring to correct it. The gentleman I spoke with was most helpful in getting me back on track.

Online convenience with local photography store support. Win win.

20 May 2024
Unprompted review
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Reply from Bristolcameras

So pleased that our team resolved your purchase choice. Thank you

Rated 5 out of 5 stars

35mm. film supply

Very good service, at a competitive price, thank you. I can recommend Bristol Cameras, and hope to buy from them again.

18 May 2024
Unprompted review
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Reply from Bristolcameras

We hope so too, Thank you

Rated 5 out of 5 stars

I can't complain about Bristol cameras.

I've bought many items from this company and never had a problem. I see a very few reviews saying they weren't happy but they were the very few.

I am one of those people that do quite a lot of complaining but so far, I can't complain here.

17 May 2024
Unprompted review
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Reply from Bristolcameras

So far is good and we will continue to try and ensure we provide items ordered in good time. Thank you

Rated 5 out of 5 stars

Great service!

Second time ordering from Bristol camera, my first experience was great which led me to come back.

On my first order and item was out of stock, however they quickly called to ask if I would like to substitute the item for one of similar quality. They then immediately refunded me the difference. All whilst being very polite and helpful over the phone.

Their prices are very reasonable, and I would not hesitate to buy from them again.

10/10

17 May 2024
Unprompted review
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Reply from Bristolcameras

So good of you to let us know. Thank you

Rated 5 out of 5 stars

Great service & fast delivery

Great service & fast delivery! The only online store that I could find that had the Canon G7X Mark III, it was sold out everywhere else.

15 May 2024
Unprompted review
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Reply from Bristolcameras

We are so pleased that you were able to find us as we had very limited stock that came in. We trust you will enjoy your new purchase

Rated 5 out of 5 stars

Value and service

I buy my developing fluid from Bristol Cameras and havecalways received excellent service and decent value for money. You can't go wrong!

13 May 2024
Unprompted review
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Reply from Bristolcameras

Apologies for a late reply as thought we had responded. However it is never to late to thank you as our customer for taking the time out in letting us know of your purchase

Rated 5 out of 5 stars

Good

Prompt service, good well-packaged: no problems

9 May 2024
Unprompted review
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Reply from Bristolcameras

Very good of you to let us know, Thank you

Rated 5 out of 5 stars

Bought 2 underwater strobes.

Bought 2 underwater strobes.
Very quick delivery. Prices the best I could find anywhere. My dive buddy said the same.

9 May 2024
Unprompted review
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Reply from Bristolcameras

We trust you will take some amazing underwater images, but more importantly to stay safe

Rated 5 out of 5 stars

Ordered on the website

Ordered on the website, but phoned beforehand to check the delivery details.
Great service & quick delivery.
Happy with my new lens.

2 May 2024
Unprompted review
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Reply from Bristolcameras

Excellent news

Rated 5 out of 5 stars

Purchased a sigma 150-600mm lens lowest…

Purchased a sigma 150-600mm lens lowest price I found on line. Very helpful in the shop when I had a query about my delivery. The only down side was DHL who delivered a day after they said it would be delivered. The lens was very well packed by Bristol Camera's. This is the second item purchased from the company and will definitely return.

3 May 2024
Unprompted review
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Reply from Bristolcameras

So good to hear

Rated 1 out of 5 stars

Wish i read the reviews

Wish i read the reviews before buying here , brought 3 films, one out stock fine, waiting for it to come and send the order. This was the 18th April

Sent on 24th April, tis now 1st may, all i get it be a day or 2 , or it be with you today. No email either, as an autistic and phoning up i hate it.. no choice. Guy i spoke was nice but had a crap tone and attitude. Further notes added of my order

Spent £28 , and they sent it 2nd class ( you think they send it first class)

update - items arrived 2nd may
Also got the 3 flims
The lomography 35mm fantomine its dated 2023 ? Please send a 2024 dated one

If ye disabled in anyway or form of communication disabilities this is not the shop for you.

And yes i sent messages via google to be told the same thing. Leaves a lot to be desired

Avoid this shop of you don't want stress or your items going into the void & the an customer service with a bad attitude

18 April 2024
Unprompted review
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Reply from Bristolcameras

Dear Customer

You ordered your films after closing hours and we downloaded your order on Friday 19th. As the Fantome film was clearly marked as OUT OF STOCK, it was therefore clear that there would be a short delay and within 3 working days we were able to obtain Fresh stock and sent your whole order off, based on you having only paid £3 postage. Regarding your 1 star review on our efforts to not only obtain from our suppliers a product that was marked at the time as out of stock and still received in good time, you have criticised as to the film being out of date. If you read the information on the box it clearly says PRODUCTION DATE 01/23 which is when it was produced. It also clearly states on your box EXPIRY DATE 01/2026. I appreciate that you have mention that you are autistic, however whereas we have gone out of our way to help you, by responding to your Google messages, reassuring you that Royal Mail will deliver, quickly obtaining goods that were marked as out of stock, sending in date films, instead you have gone out of your way to you paint quite a different picture

Rated 5 out of 5 stars

Ricoh GC-11 case

Ricoh GC-11 case. Excellent service, I was kept informed regarding order and postage, item arrived super quick. Best price on internet too. Seamless - Thank you!

29 April 2024
Unprompted review
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Reply from Bristolcameras

Always pleased to see customer looking after their high end cameras with a quality case

Rated 5 out of 5 stars

Quick delivery

Quick delivery, exactly what I ordered.

27 April 2024
Unprompted review
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Reply from Bristolcameras

Great to hear

Rated 5 out of 5 stars

My small order for a VHS cleaning tape…

My small order for a VHS cleaning tape was the first time I have dealt with the Company and in fact I was surprised to be able to obtain such a thing now. The order was delivered quickly and although I haven’t tried the cleaner yet, it looks to be a quality product. The only small criticism is that I seemed to have a disproportionate amount of emails relating to the order but better that than not enough!

25 April 2024
Unprompted review
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Reply from Bristolcameras

Thank you madam and have asked our I.T if we can reduce the amount of emails being sent

Rated 1 out of 5 stars

Shambolic service

Ordered a Ricoh Griii camera - website stated in stock. Left it a couple of days and tried to ring to check on delivery - no answer - for hours. Messaged via Facebook, no answer. Eventually told it should be with me in a day or two. A day or two passed and no camera - rang again - an hour to get through, told they would look into it and email me (odd). Got an email an hour later saying order cancelled as no stock. Complete waste of my time. Appalling customer service - will stick to the big boys like Wex and Park Cameras. Avoid Bristol Cameras. I've wasted so much time this week.

24 April 2024
Unprompted review
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Reply from Bristolcameras

We do apologies as we were waiting for your finance agreement to be confirmed to us. In the meantime another order came through and therefore goods were allocated to this order. We do have 2x Ricoh GR III HDF due to us early next week

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