Bristolcameras Reviews 

1,615
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Ordered a Canon interface cable on 30th July 2026 no further correspondence after ether invoice. Reached out multiple times via email no response. The cable still hasnt arrived or response and we are... See more

Company replied

Rated 5 out of 5 stars

ordered my husbands present, was a great price, is brill quality and the delivery was fast, with email updates about dispatch etc. also v well packed for protection and eco too.

Company replied

Rated 4 out of 5 stars

They have the lowest price of the camera I have been looking for. Item delivered and I am very happy with my purchase. The only thing that I can say is that it took a couple of days before they have m... See more

Company replied

Rated 5 out of 5 stars

Great selection and competitively… Great selection and competitively priced. A personal service and quick delivery. They call you to let you know delivery date and check you'll be in which i think is... See more

Company replied

Company details

  1. Photography shop

Information provided by various external sources

Bristol Cameras offer Digital Cameras, SLR Lenses, Binoculars and More. Buy online or in store at the UK's Best Prices.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,615)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Used Bristol Cameras to purchase equipment and developing chemistry a few times. Always found them helpful, keen prices and quick to ship and respond to queries.

19 May 2026
Unprompted review
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Reply from Bristolcameras

With the great weather ahead, we trust you will have great opportunity to snap away and develop. Well done

Rated 5 out of 5 stars

From a quietly obsessive collector of vintage cameras

I’m a collector of vintage pre-1970 film cameras who develops at home. These old cameras frequently flag idiosyncrasies and problems.

Online film and photography forums are certainly helpful. Yet the main chap at Bristol Cameras is consistently very knowledgeable and spot-on, also quite happy to spend time on the ‘phone explaining things thoroughly. Highly recommended.

23 April 2026
Unprompted review
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Reply from Bristolcameras

We are very proud of Chris with his expertise and consistent fondness to help all customers with their photographic needs, especially to customer so appreciative such as yourself

Rated 5 out of 5 stars

Really prompt delivery

Really prompt delivery. I rang on Monday morning, having placed an online order at the weekend, and the developer I needed was dispatched that day. Really helpful, thank you so much for the help and speed of delivery.

22 April 2026
Unprompted review
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Reply from Bristolcameras

We will always do our very best and trust your event went well

Rated 5 out of 5 stars

Fast despatch, friendly customer service!

Ordered around 1pm and had same day dispatch. An item I ordered was out of stock and they called me right away to inform me and suggested other items to swap it out with. Very good and efficient service. I’ll definitely be back !

31 March 2026
Unprompted review
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Reply from Bristolcameras

So pleased to hear we were able to offer an alternative, thank you

Rated 5 out of 5 stars

Good company

Good company. Will shop again. Kind and attentive. Have been getting film from them for 10 years.

25 March 2026
Unprompted review
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Reply from Bristolcameras

So pleased to hear, enjoy your weekend and hope the sun shines for you

Rated 5 out of 5 stars

Bristol Cameras doesn't just sell…

Bristol Cameras doesn't just sell cameras they sell useful parts that sometimes break or get lost, like rubber eyecups for a viewfinder. So useful and easy to forget how important these little pieces are. I would rate Bristol Cameras above Amazon as they are cheaper (personal experience) and deliver quicker. The same part from Amazon would have taken six months to arrive, Bristol Cameras, three days!

20 March 2026
Unprompted review
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Reply from Bristolcameras

Very kind of your Mr Drake. Enjoy the sunshine this weekend and hope you will find the time to take lots of pictures

Rated 5 out of 5 stars

Easy online ordering experience

Easy online ordering experience. Found exactly what I was looking for (battery and film) at a good price. Delivery was prompt and reasonable. I was updated throughout the process by email. Would recommend.

12 March 2026
Unprompted review
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Reply from Bristolcameras

Thank you Sir and enjoy your weekend

Rated 5 out of 5 stars

Excellent service

Excellent service, competitive pricing and fast delivery.
Very pleased with purchase.
Highly recommended

8 January 2026
Unprompted review
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Reply from Bristolcameras

Thank you Sir from the team which do work hard

Rated 1 out of 5 stars

poor communication and delivery 6 weeks…

poor communication and delivery 6 weeks to receive my items numerous apologies but no real service.
have used before but not again will use a hassle free
provider

15 January 2026
Unprompted review
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Reply from Bristolcameras

Dear Customer, please update us with your order number so that we can look into this complaint

Rated 5 out of 5 stars

I ordered a film as a gift online

I ordered a film as a gift online. I was kept updated throughout the process. Very quick delivery. Excellent customer service.

16 December 2025
Unprompted review
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Reply from Bristolcameras

Always a good choice for a gift, giving an opportunity to takes some brilliant images, well done, better than a box of maltesers

Rated 2 out of 5 stars

Overall a poor experience

Overall a poor experience - the staff are so rude and their customer service is non-existent!

Communication does not exist - and when you question them on why you did not receive information they get stroppy with you!

AVOID!

8 January 2026
Unprompted review
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Reply from Bristolcameras

Dear Customer, So that we can look further into this complaint, please supply your order number which highlight the member of staff you spoke with and give a clearer picture from the notes on your order as to where things went wrong. Many thanks Bristol Cameras

Rated 2 out of 5 stars

Very late tripod part

I purchased a part for my tripod from Bristol St Cameras. I chose them as their website stated the part was in stock. I called them about 5 days later as the part had not arrived. The camera shop man said it was on order as it was out of stock. Never got an answer as to why they state parts are available when they are not. He then said it should be with me soon. Some 17 days from the order being placed it eventually turned up. Not sure if I’ll use this company in future.

17 November 2025
Unprompted review
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Reply from Bristolcameras

Apologies that you were unahappy with the time frame in ordering in a tripod part that is available from our suppliers. If you would like to update us with your order number we will be able to see in detail the full picture as to what happened and why

Rated 5 out of 5 stars

Bought a changing bag as lost access to…

Bought a changing bag as lost access to a darkroom. Bristol Cameras we're brilliant - good price and efficient service with good communication at every step.

It's odd how we now live in a world where we praise companies for doing what they're supposed to do, but that's where we're at. Bristol Cameras did just that, so I would recommend them to anyone.

And it was nice to use a company not sharing its name with a long river!

28 November 2025
Unprompted review
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Reply from Bristolcameras

We do appreciate your praise as we send out over 100 items a day and 1 % of those orders when we do make errors, Oh my days customers are very unforgiving and go out of their way to to cause as much damage as they feel is possible. However our team have learned themselves to moan less in life and instead be more grateful when things do go well. Have a lovely Christmas

Rated 5 out of 5 stars

Good to deal with

Good to deal with a "bricks and mortar" photography shop, albeit online. Really helpful with a refund after a mistaken item ordered.

17 September 2025
Unprompted review
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Reply from Bristolcameras

No problem Sir and thank you from the team here

Rated 4 out of 5 stars

Dependable service

Great service.
Clear product descriptions and helpful for any queries.

16 October 2025
Unprompted review
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Reply from Bristolcameras

excellent and will continue to expand

Rated 5 out of 5 stars

Great UK film store

Great service especially when ordering online with. Also very good prices when it comes to buying film and darkroom equipment!

30 September 2025
Unprompted review
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Reply from Bristolcameras

Thank you and so pleased to hear that you found goods to support you interest

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