Bristolcameras Reviews 

1,615
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Ordered a Canon interface cable on 30th July 2026 no further correspondence after ether invoice. Reached out multiple times via email no response. The cable still hasnt arrived or response and we are... See more

Company replied

Rated 5 out of 5 stars

ordered my husbands present, was a great price, is brill quality and the delivery was fast, with email updates about dispatch etc. also v well packed for protection and eco too.

Company replied

Rated 4 out of 5 stars

They have the lowest price of the camera I have been looking for. Item delivered and I am very happy with my purchase. The only thing that I can say is that it took a couple of days before they have m... See more

Company replied

Rated 5 out of 5 stars

Great selection and competitively… Great selection and competitively priced. A personal service and quick delivery. They call you to let you know delivery date and check you'll be in which i think is... See more

Company replied

Company details

  1. Photography shop

Information provided by various external sources

Bristol Cameras offer Digital Cameras, SLR Lenses, Binoculars and More. Buy online or in store at the UK's Best Prices.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,615)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible experience

Horrible experience. Would never buy here again.
No way of contacting them by e-mail (which is against the law). The phone number is hard to reach.
Customer service just hung up on me after I complained about their poor customer service.

They also don't clearly label items that are out of stock (they label them as "available to order"), consciously misleading their customers. For one of my parcels, they sent an e-mail with "Your recent order on Bristol Cameras has now been dispatched." and another e-mail where they mentioned at the end of the e-mail that I need to call them to set up a delivery. Of course, I missed it and waited for a week.
What a horrible way to deal with your customers.

It's the worst company I have ever ordered from.

17 September 2024
Unprompted review
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Reply from Bristolcameras

Dear Mr Neumann, I have listened to the conversation and your language was so poor that staff should not have to put up with. I am sure you would have been horrified if one of our team spoke to you in this way. However we do apologies for the delay in sending your tripod as one of our team who was trying to confirm a convenient time for you to receive, was due to the size and wanted to ensure someone was around, as sometime couriers do leave unattended and being so large wanted to eliminate. As requested goods have now been dispatched

Rated 5 out of 5 stars

Excellent service

Excellent service. Bought a Cannon hood £10 cheaper then most for original product. Took two days to arrive via Royal Mail

13 September 2024
Unprompted review
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Reply from Bristolcameras

always pleased to hear, thank you for letting us know

Rated 5 out of 5 stars

Great service

I ordered my goods on Sunday and had a confirmation email the same day. On the Monday I was told the goods had been dispatched and on Wednesday they arrived as requested. You can not ask for better service than that.

11 September 2024
Unprompted review
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Reply from Bristolcameras

always pleased to hear Sir

Rated 5 out of 5 stars

Faultless Transaction.

Faultless Transaction.
I ordered a new Panasonic VXF1 Camcorder online on Wednesday afternoon and it was delivered, well packaged today (Friday) first thing in the morning!
It is an excellent price (£60+ cheaper than anywhere else on the net).
I had tried to call the shop and the online store number but it was just ringing out at first but when it was answered the chap explained that he was with customers. I'd checked the feedback and it concerned me because it was variable but honestly I am really impressed.
I've never purchased from this shop before but I would certainly recommend them. It is a small business and it is important to give them a chance to compete. They beat Amazon hands down!

6 September 2024
Unprompted review
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Reply from Bristolcameras

Very kind of you Sir, to value our efforts and take the time to write a positive response. Thank you and trust you will make great use with your new purchase

Rated 5 out of 5 stars

Excellent Service

Excellent Service
Ordered a camera on Monday 2nd September 2024, the item arrived at 11am Thursday 5th. The package was secure with the camera wrapped in bubble and 8foam. The condition of the camera (second hand) was as described on the website. I am not a great fan of online shopping due to many shoddy experiences. Wouldn't hesitate to order online from Bristol Cameras in the future.

5 September 2024
Unprompted review
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Reply from Bristolcameras

We strust you will have a lot of fun with your purchase and thank you for taking the time in letting us know

Rated 5 out of 5 stars

very easy site to use

very easy site to use. found exactly what I needed with no trouble. lost of very helpful information

3 September 2024
Unprompted review
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Reply from Bristolcameras

Thank you for taking the time in letting us know

Rated 5 out of 5 stars

Can't recommend highly enough

Always have a great stock of film in, and alway always super quick at sending it out. Plus a lovely company to deal with.

2 September 2024
Unprompted review
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Reply from Bristolcameras

Very kind of you and always pleased to give advice on your prefered items

Rated 5 out of 5 stars

Great price and communication

Great price and communication. Product was shipped quickly and very happy with overall experience. Recommended

19 August 2024
Unprompted review
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Reply from Bristolcameras

Thank you for taking the time in letting our team know

Rated 5 out of 5 stars

Best shop online for film

I always use Bristol Cameras for film related purchases. They have the best prices of anywhere online. Shipping is a tad higher than others but i dont really know what work goes into that particular side of things. Overall great prices, fast delivery and well packaged. Would definitely recommend.

22 August 2024
Unprompted review
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Reply from Bristolcameras

We appreciate your comments and always try to keep prices cheap so that overall cost including postage works out to be competitive

Rated 5 out of 5 stars

Was looking for a specific charger that…

Was looking for a specific charger that was out of stock everywhere bristol cameras had it in stock at a great price order placed with ease kept updated every step of the way and arrived well within the time scale given very pleased with the purchase will definitely be adding this store to my favourites for my photography need
Many thanks

22 August 2024
Unprompted review
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Reply from Bristolcameras

We keep a healthy level of accessories and pleased to hear we were able to fulfil your requirement

Rated 5 out of 5 stars

Fast delivery, genuine items

Ordered a few times from Bristol Cameras. Always super fast delivery, genuine OEM parts (unlike my experience with some online retailers), and very friendly if you need to speak to them. Choice is really excellent too, only place I could get a particular Pentax focus screen I had been after.

Must visit their shop in person sometime!

16 August 2024
Unprompted review
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Reply from Bristolcameras

Thank you Sir and so pleased you use our online as well as making the odd visit to the showroom

Rated 1 out of 5 stars

In Stock Items

Ordered and paid for an 'in-stock' item to take on hols with me. Advised the following day that not only was item not in stock, but not even in the UK yet !
From other reviews this does not look to be uncommon with this company.
Tried calling to complain, can't get an answer. They do not supply an email address
So beware before you part with your money

13 August 2024
Unprompted review
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Reply from Bristolcameras

The binoculars you ordered late Monday evening, we sent an email to say goods would arrive within 7 working days. We do apologies that this was not going to be in time for your holiday

Rated 5 out of 5 stars

Very fast service

Very fast service. Dispatched within a few hours

8 August 2024
Unprompted review
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Reply from Bristolcameras

Very good of you to take the time out in letting us know

Rated 5 out of 5 stars

Excellent

Recently ordered some replacement Nikon DSLR body caps, good service, delivery was fast and items are exactly what I needed.

5 August 2024
Unprompted review
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Reply from Bristolcameras

Always good to hear of our customers taking great care of their cameras

Rated 5 out of 5 stars

Excellent service

Excellent service and value for money. Please don't make the mistake I did and not read their emails properly. They have to jump through hoops to adhere to posting guidelines, so their emails will inform you how they are posting your goods. I contacted them and spoke to a very polite gentleman, who informed me what was happening. The fact that 2 parcels were posted on the same day, but were delivered on different days, panicked me, but if I had read their emails properly and checked the tracking numbers, all would have been revealed.

29 July 2024
Unprompted review
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Reply from Bristolcameras

Very kind of you and value the time you have taken in letting us know

Rated 5 out of 5 stars

FAST DELIEVERY, GOOD QUALITY PRODUCT

Fast delivery, ordered from the website on the 25th and it was delivered today on the 27th.

I ordered a W126s Dummy Battery to USB C cable. Am very pleased with the quality, as similar products on Amazon looked rather flimsy and cheaply made. I bought this so I can power my camera, a Fuji X-T2, using an NP-F battery instead of a Mini V-Mount battery, which is substantially more expensive. I can also power my camera via a regular power bank that is rated for Power Delivery from the USB C outlet, making this a very versatile product indeed.

27 July 2024
Unprompted review
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Reply from Bristolcameras

It sounds like you clearly know what you are doing and pleased to hear you have achieved your goal

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