Half of order was correct
Ordered two bolts from stock. One was correct and one shipped wrong. Runaround customer service is no help.
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British Bolts is a British company, specialising in the manufacture and distribution of Fixings and Fasteners.
WV5 7DQ, Claverley, United Kingdom
No history of asking for reviews
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Ordered two bolts from stock. One was correct and one shipped wrong. Runaround customer service is no help.
Great selection of products, especially less common variants of items. I only needed an M10 eye bolt with nut but none of the usual suspects locally carried that size. British Bolts desptached quickly and I received the item well packages and quickly.
Would recommend and I will certainly use again.
Like previous reviewers, my order was a very small one. I needed a some 2 x J bolts and 2 x eye bolts to make a special tool and found the British Bolts website well laid out, easy to navigate and excellent choice or sizes.
Ordered Sunday, despatched Monday, arrived Tuesday.
Excellent service thank you.
What a fantastic company. The phone was answered quickly. I only wanted a very small order, but I was treated with great care and the gentleman I spoke to went way beyond what I would have expected. I wish more businesses were run like this.
Well done British Bolts
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