Absolutely fantastic service from British Parts UK. Was having a bit of an issue sourcing parts elsewhere and came across this company. Quick call to friendly and helpful staff to confirm stock and pl... See more
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My F Pace Jaguar screen was lighting up like a Christmas tree, ABS problems, no tyre pressure indicators, no front sensors, two wheel brakes etc, etc With a degree of suspicion I ordered an ABS sensor... See more
Company replied
Ordered a telematics battery for my Jaguar xf on a Friday around 4pm - was checked online that it was correct part for my car and advised delivery would be 3-5 days. Arrived the next day in the afte... See more
Don't deal with this company they accept no responsibility for faulty parts. I purchased a Water in Fuel sensor from them assuming it was a genuine OEM part at £45. On fitting it the threaded portion... See more
Company details
Written by the company
For over two decades British Parts UK has supplied the trade & enthusiast with new parts & accessories for Jaguar & Land Rover cars, We stock an impressive range of premium brand Original OE OEM original quality new parts. At your service we are centrally located in Hertfordshire just 40 miles from Heathrow airport and 30 miles from central London in our family owned warehouse, offices & distribution centre and also Chichester West Sussex just 5 minutes from Goodwood. We pride ourselves on exceptional dedicated service and expertise in the automotive industry. Our trade counters open daily at 8.00 am. We stock what we sell deliver nationwide and export throughout the UK Europe & beyond
Contact info
Unit 3 Wedgewood Court, SG1 4QR, Stevenage, United Kingdom
- 01438354810
- customerservice@britishparts.co.uk
- www.britishparts.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 48 hours
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Exceptional service
Exceptional service, responses, and delivery times.
Huge recommendation and Thank you to the team.
1st order for my 110 TD5 great…
1st order for my 110 TD5 great experience. Wouldn't hesitate to recommend them.
Extremely helpful and individual response
Extremely helpful with efforts to find the specific parts I needed. Continuous, personal email exchanges.
The parts were sent immediately after completion, via FedEx, and I got them promptly.
Excellent experience.
Customer service and shipping was…
Customer service and shipping was excellent. I would recommend to anyone . They do reply the same day within working hours. And will ship the next day, and it was delivered the next day .
great experience with this company
great experience with this company, i ordered the wrong part but Vicky kindly sorted every thing out for me,,defenately recommend british parts to all landrover owners,, great service, many thanks.
Looking for parts for my jaguar and…
Looking for parts for my jaguar and came across British parts. Had a few emails back and forth with Danny a very helpful guy who knew exactly what i was looking for. I would happily recommend this company great communication ultra speedy delivery great prices and well packaged items. 5*
Great place for hard to get genuine parts for older Jaguars
Bought car mats and refurbished my key fobs with new bits for my Jaguar XF 2010. Brilliant, genuine parts delivered quickly and great prices. Thoroughly recommended without hesitation. Mats are such good quality and matches my interior perfectly.
The BEST parts supplier!
The BEST parts supplier I've ever worked with. Super fast - identified a driver's door locking issue and sent the parts super quick. It could have been such a headache to fix my Jag XJ but British Parts came through like champions! Will be number one on my list of preferred suppliers - you will not be disappointed! Thank you.
Items delivered in 24hrs and as…
Items delivered in 24hrs and as described.
Refused to send part
Ordered a part and paid with credit card .Requested part be sent to alternative address but was informed that as it was my first order it had to be sent to my home address. I requested this because I am on holiday in Europe and my friend was bringing this part out to me

Reply from British Parts UK
Jag Parts to Austria
The order has been managed very professional and the ordered material arrived extremely fast - and not for the first time.
Excellent service indeed !
super efficiant
Land Rover stranded with burn out starter British Parts
were first class orderd 3.00 on Friday asked for sat delivery arrived sat lunchtime got me back on the road that day website one of the best easy to navigate to your vehicle very clear and Amazon pay for easy payment highly recommenced
Parts are well packaged and reasonably…
Parts are well packaged and reasonably priced!
The web site is probably one of the best!
Only a small order but very quick…
Only a small order but very quick delivery and good clips for holding the door card on my Defender.
British parts like you to pay twice
Scammers bought some parts £83 in total paid by credit card next day phoned me to ask if i could pay again as it hadn't gone threw i checked it had been taken out of my bank think there just scammers they say fraud but it was them that took 2 payments and nobody else has had a problem with my credit card in fact i purchased the exact items using the exact credit card items delivered next day and only had to pay once

Reply from British Parts UK
Lacking helpful information part 2
Sorry to, I was let down. I wanted to be recommended parts, since I am not a mechanic, for my Jaguar x300 xjr. The only answers I got from Vicky was what parts you have in stoc with no ideas which parts I probably would need.
For a mechanic this is not a problem. For the common man, me, this was frustrating and time consuming. I spent three weeks before I gave up. Sorry Vicky, you need more help to be able to help out others. Besides the competition is far ahead in advising on keeping this cars on the road.
Please do better in the future!
Ps advising which parts in the rear suspension of an x300 should not be so difficult I guess? I asked specifically for springs, shockabs for the type? Was there a problem with that? And then I asked what surrounding parts normally wear out on this cars. After a week you sent me a schematic with no advice. That is SLOPPY, and no respect to an retuning customer.
And please, learn to spell. I know very well how to spell B last name, but I don't do it openly on the net. Like you are trying to. By doing so you even don't care about your customers privacy. I don't think you want that rumor in business, do you?

Reply from British Parts UK
Very quick and efficient service
Very quick and efficient service, will use again. Thanks.
Great customer service
I used British parts for an order with international shipping. Great customer service with continuous updates and follow ups. Use of good quality shipping ensured my order reached me on time and the customs and clearance were handled professionally.
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