It’s ok but the videos are not very clear in fact when you click plaintile it shows different systems, the written instruction are also pretty unclear. The finished product looks good, but it’s a pret... See more
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Great service from Peter, always willing to help with specifications and offer advice. A good range of lightweight roofing products as sensible prices. We have completed a few projects succesfully... See more
Company replied
First time using product and it did the job well. Ordering was good and communication was good. Product was to replace an old style conservatory roof to a lightweight "slate look" and that was achiev... See more
Company replied
I needed slate-type roofing tiles for a small garden office project. Having trawled the internet (and following recommendation from a neighbour who is a commercial roofer) I found that Britmet litesla... See more
Company details
Written by the company
Britmet Lightweight Roofing is the UK’s largest manufacturer of lightweight products and solutions for the roofing and cladding industry. Since our inception in 1976, we have been supplying the marketplace with an increasing number of products, from lightweight metal roofing profiles to composite slate tiles. Our vision is to provide products and support that go above and beyond the competition, adding value to our clients through innovation, sustainability and service. With over 40 years of experience partnering on countless projects with councils, housing associations, surveyors, and contractors all over the UK, we are proud to provide an unparalleled, bespoke service to our clients. Our sales team have the expertise and resources to deliver an exceptional, cost-effective, and enduring solution for your lightweight, low-pitch roofing needs. Our wide range of products is advantageously located in our 70,000 sqft warehouse in Tipton, West Midlands, allowing economical transport solutions. Our team is happy to help you from concept to completion, offering extraordinary technical support, including site visits, specification reports and producing in-depth quotations on your behalf. Our lightweight roofing products come in a wide variety of profiles and colours, so visit our website by clicking below, or contact us for a free estimate request today at sales@britmet.co.uk!
Contact info
Kingfisher House, Unit 17, OX16 4SX, Banbury, United Kingdom
- 01295250998
- sales@britmet.co.uk
- www.britmet.co.uk
3.8
Great
65 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Kelly was very knowledgeable and patient
6 July 2021
Unprompted review
Reply from Britmet
Hi Alistair, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
First time using product and it did the…
First time using product and it did the job well. Ordering was good and communication was good. Product was to replace an old style conservatory roof to a lightweight "slate look" and that was achieved.
Delivery came pallet wrapped and the only criticism is that several (12/87) slates had stacking marks on them, so had to leave these till last for cut downs, a bit of a pain but we sorted it. Wastage was less than using slate. One other thing to remember doing this yourself wipes out the guarantee, something the company should look at, the product is reasonably easy to fit, video tutorial is available, so not sure why the need to wipe the guarantee? Overall I would use this product again should I do another conversion. Cheers Pablo
23 June 2021
Unprompted review
Reply from Britmet
Hi Pablo, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. With regards to our guarantee, your roof will be covered by our general guarantee if you have installed it correctly to the installation guide. We are delighted to hear that you would use our product again.
Stay safe and take care, The Britmet Team.
New Britmet Roof - Great Deal and Experience
Excellent service and company to deal with! Really impressed with the new roof in such a short time frame! These guys are excellent - especially Kelly and Darren! Don't bother getting a local builder, use Britmet; they came out cheaper and better quality!
21 June 2021
Unprompted review
Reply from Britmet
Hi Fletch, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
excellent service every time from Kelly…
excellent service every time from Kelly ,Chris and the team and first class product our clients love it
19 May 2021
Unprompted review
Reply from Britmet
Hi Yvonne, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
Good communication
Good communication, very helpful and technically able customer service. Good product and suited our needs very well.
19 May 2021
Unprompted review
Reply from Britmet
Hi Adam, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
simply the best
I sent through very sketchy details on a roof Kelly was great she talked me through what was required and provided me a quote for all that was required. order was placed a few days later Kelly was great and i simply couldn't have worked out the quantity's my self
thanks so much
18 May 2021
Unprompted review
Reply from Britmet
Hi Mr Wickham, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
Fast
Fast, efficient phone order . Collected with all product ready to go
16 May 2021
Unprompted review
Reply from Britmet
Hi Scott, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
Kelly was helpful and efficient
Kelly was helpful and efficient, very easy to deal with and knowledgeable to help.
5 May 2021
Unprompted review
Reply from Britmet
Hi Leighton, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
Kelly made this a stress free experience
Kelly made this a stress free experience. Her extensive knowledge of the product allowed her to answer all my technical queries very quickly and with ease. The revised the quotation for a couple of minor amendments within minutes allowing me to place the order in a timely fashion. A great service.
19 April 2021
Unprompted review
Reply from Britmet
Hi Paul, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
BRITMET
I work for a merchant and what excellent service.
Britmet reply with quotes back within the same day or the next.
16 April 2021
Unprompted review
Reply from Britmet
Hi Graham, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
brilliant company
brilliant company, excellent service and Kelly Wells was so helpful, her product knowledge was invalueable and she made sure I would have everything I needed to complete my project
15 April 2021
Unprompted review
Reply from Britmet
Hi Lesley, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
What a speedy service
What a speedy service.
Nothing but praise for both Sharon and Kelly. Sample requests were received within a couple of days and once my decision was made, obtaining a quotation and ordering was speedy and effortless.
Staff have a really good knowledge of their products and provide a friendly professional service.
Would definitely order from them again.
15 April 2021
Unprompted review
Reply from Britmet
Hi Helen, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, the Britmet team.
Thanks to Kelly from Britmet
Thanks to Kelly from Britmet, I have a full understanding of how their Pantile 2000 product works and should be installed. Kelly was really helpful, very knowledgable and totally understanding to my predicament .. if the product is as good as it’s customer service, it’s going to be top notch ..
22 March 2021
Unprompted review
Britmate Liteslate
Very happy with the service and came enough quantity of Britmate tiles etc what exact all i need to go on my conservatory roof.
10 March 2021
Unprompted review
Reply from Britmet
Hi A Nickalls, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
Researched the pantile 2000 product…
Researched the pantile 2000 product online, I wasn't exactly 100% sure about everything I needed to order, so called Britmet & dealt with Kelly Wells, who was so helpful pointing me the right direction,communication was spot on,very polite & resourceful would highly recommend these as a company, & I'd have know problem recommending them & using them again.
25 February 2021
Unprompted review
Reply from Britmet
Hi Len, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
Very impressed with the product and…
Very impressed with the product and have had a great experience with customer services. Ordered and awaiting the goods now.
Very happy.
18 February 2021
Unprompted review
Reply from Britmet
Hi Michelle, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
Great experience the staff were vey…
Great experience the staff were vey helpful and knowledgeable. ordering was so quick and easy with delivery in 24 hours. Certainly recommend.
11 February 2021
Unprompted review
Reply from Britmet
Hi Nigel, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
After several telephone conversations…
After several telephone conversations with Kelly Wells I feel confident that I have ordered the right product and accessories for my garage roof. At all times she has been courteous and helpful in responding via emails to my questions about your products and their use
5 February 2021
Unprompted review
Reply from Britmet
Hi Elizabeth, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
Excellent Customer Service
I have been looking at using Britmet lightweight roof tiles for my new garden gazebo and had several email conversations with Kelly Wells.
The response to my sample and estimate requests has been first class.
Thank you again
2 February 2021
Unprompted review
Reply from Britmet
Hi Janette75, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
Absolutely great product
Absolutely great product, fantastic service too. Highly recommend.
16 December 2020
Unprompted review
Reply from Britmet
Hi Andrew, thanks for getting in touch. We greatly appreciate your time and effort in providing us with a review, we are delighted to hear that you are pleased with our services. Stay safe and take care, The Britmet Team.
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