Brookhouse Gas Services Ltd Reviews 

1,093
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the engineers arrive right on time, work with incredible efficiency, and always leave domestic properties completely clean and tidy after finishing. Reviewers genuinely appreciate the polite and professional attitude of the staff members, noting they are exceptionally knowledgeable and always ready to answer questions. Some people were satisfied with the helpful office team, noting how remarkably easy it is to book appointments and arrange convenient dates that suit schedules. Consumers also love the incredibly fast response times whenever urgent boiler repairs or unexpected central heating system issues happen suddenly.

What people talk about most

Service

Clients share positive opinions on service, noting that staff consistently arrive on time and work... See more

Staff

Users describe positive interactions with staff, highlighting that engineers and office teams are... See more

Customer service

Customers report positive experiences with customer service, noting that communications are outstanding,... See more

Response time

Consumers find response time to be exceptionally fast and efficient. Reviewers frequently mention that... See more

Booking process

Reviewers mention positive feedback about booking process, finding it straightforward and easy to arrange... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't realised that Brookhouse Gas could fit air conditioning units. The units have been in short supply due to increased demand but Nick came up and worked out a plan, sent an estimate and we were... See more

Company replied

Rated 5 out of 5 stars

The engineers turned up on time, presented themselves professionally, they were polite and friendly. Same engineer has been a few times before so familiarity helps create trust. No mess, no fuss, job... See more

Company replied

Rated 5 out of 5 stars

Once again Brookhouse Gas have excelled. The installation of our new air-con was superbly done. Staff arrived on time, were pleasant & very helpful. Work was done in a professional & considerate manne... See more

Company replied

Rated 5 out of 5 stars

Arrived at time given each day. Carpets covered and really tidy workers New boiler, pipework and power flush completed. 2 great guys. Worked in excessive temperatures in my loft when outside tem... See more


Company details

  1. Gas installation service
  2. Boiler supplier
  3. Gas company
  4. Gas engineer
  5. Gasfitter
  6. Oil & Natural Gas Company

Written by the company

We, Brookhouse Gas Services, were formed in 2003 by myself, Nick Woodward and my wife, Donna. I started out in the gas industry in 1980 as an apprentice with British Gas and now have over 42 years experience. We are a family run business with 15 employees including our sons, Alex and Dan and we are based in Harthill on the outskirts of Sheffield. We install, service and repair appliances that run on Natural Gas, L.P.G and Oil. We now have approximately 2000 households covered on Service Contracts offering repairs 365 days per year giving our customers peace of mind. Brookhouse Gas are proud to work with Worcester Bosch and Novuna to offer our customers a range of payment options for your new boiler and heating systems. Have a look at our web site for full details. Short of time? not wanting a salesman through your door when you need a new heating system? Brookhouse Gas offer an online quotation system to give you a guide price for your new boiler - it only takes 60 seconds.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,093)

236 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional performance from initial…

Exceptional performance from initial visit , quotation, removal of old boiler, installation of new Worcester Bosch boiler, testing, explanation of controls, removal of old waste and billing.
I used several different companies at quotation stage and applied a detailed evaluation matrix which led to the final decision to use Brookhouse. Outstanding.

20 May 2026
Unprompted review
Brookhouse Gas Services Ltd logo

Reply from Brookhouse Gas Services Ltd

Wow. Thats great to hear. Thank you

Rated 5 out of 5 stars

Emergency response

Had a problem of my own doing which resulted in a serious water leak. Brookhouse responded very quickly and solved the issue quickly and effectively. Very impressed with their service and would not hesitate to recommend them for any boiler work.

28 May 2026
Unprompted review
Brookhouse Gas Services Ltd logo

Reply from Brookhouse Gas Services Ltd

Thank you Chris. Glad we could help

Rated 5 out of 5 stars

Very friendly and helpful also very…

Very friendly and helpful also very Efficient , Installing my Radiators also very clean and tidy when finished, Recommend then to anyone also didn't take long from the time of ordering in all took aweek from start to having then installed

22 May 2026
Unprompted review
Brookhouse Gas Services Ltd logo

Reply from Brookhouse Gas Services Ltd

Thank you Mrs Marshall

Rated 5 out of 5 stars

Always on time .

Always on time. Engineers are very friendly and do a very professional job. Highly recommended.
David & Ann Allen.👍

19 May 2026
Unprompted review
Brookhouse Gas Services Ltd logo

Reply from Brookhouse Gas Services Ltd

Thank you

Rated 5 out of 5 stars

Great service

Great service as usual,fitted me in a day earlier after a hospital appointment got changed.Thanks Brookhouse Gas.

14 May 2026
Unprompted review
Brookhouse Gas Services Ltd logo

Reply from Brookhouse Gas Services Ltd

Thank you

Rated 5 out of 5 stars

Air con installation.

The engineers arrived at the scheduled time to install a new air conditioning system.
The work was carried out very professionally and the engineers were very friendly and polite. On completion of the work everything was tried and tested and the operating instructions explained.
I would not hesitate in recommending Brookhouse Gas to anyone.
Thank you for a job well done.

12 May 2026
Unprompted review
Brookhouse Gas Services Ltd logo

Reply from Brookhouse Gas Services Ltd

Thank you for choosing us Pete. I am pleased you are happy with the unit and the lads who installed

Rated 5 out of 5 stars

Annual boiler service …

Having been with Brookhouse gas for a number of years we have always received excellent service. One of their engineers came this morning to carry out our annual service as usual this was carried out with the same courtesy and professionalism that we have grown accustomed to
Many thanks Tony and Janet Swann

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Engineer arrived today

Engineer arrived today, on time, for my annual boiler service. He was very friendly, pleasant and knowledgeable. He explained what he was doing as he was going along, nothing was too much trouble and he helped me with my sticking thermostatic control valves. Another satisfied service visit. I have been with Brookhouse for 7 years now and will continue using them for many years to come

7 May 2026
Unprompted review
Rated 5 out of 5 stars

This is the first time we have used…

This is the first time we have used this company on recommendation from several friends and we were not disappointed. The young man arrived on time and was very helpful, he was knowledgeable about our appliances and made sure that everything was clean when he had finished the services.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Came to service my boiler as arranged. Mark was on time, friendly and efficient. Excellent service as we have become to expect. I can highly recommend Brookhouse Gas

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Boiler service

Boiler service. Engineer arrived on time, friendly and efficient service. Happy to explain any queries.

28 April 2026
Unprompted review

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