Brooklyn Trading Ltd state 'Orders are processed & shipped fast' I ordered 5 packs of tiles 2 weeks ago and they have finally arrived. After my 2 requests asking where they were there delayed rep... See more
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Purchased some welly boots which were described as 'high quality luxury' wellies. Within 4 uses started leaking. Were 31 days old just they refused to refund or replace them as all their products only... See more
Company replied
Bunch of cowboys. Would not refund the difference in price of an item which was yet to arrive but was cheaper on amazon. Then said delivery had been lost, ye right! Was a gift for my 4 year old d... See more
Great deals at crazy prices, together with easy to use ordering via their site, plus up to date emails of about your orders with quick delivery & reasonable postal costs all in all you can`t ask for m... See more
Company replied
Company details
Information provided by various external sources
Make sure you are fully kitted out with DIY supplies by shopping online at Brooklyn Trading. Get everything you could need to be a DIY expert!
Contact info
United Kingdom
- sales@brooklyntrading.co.uk
- www.brooklyntrading.co.uk
2.5
Poor
365 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent delivery service
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Muhammad,
Thank you for your lovely feedback.
Kind Regards
Suzanne
Goods slightly damaged on receipt but …
Goods slightly damaged on receipt but replacement quickly followed with return envelope included -excellent.
16 May 2017
Unprompted review
excellent service
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Lynne,
Thank you for the geat feedback.
Kind Regards
Suzanne
Great product
Great product price product delivered as described, disappointed with delivery as card marked 'left in secure area' actually left on open doorstep on main road.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi
Thank you for your feedback, we will pass the feedback to the Couriers about the parcel not being left safe, to prevent for future deliveries.
Kind Regards
Suzanne
Purchase DIY products from here …
Purchase DIY products from here regularly. Always fast delivery and items arrive in perfect condition. Very well priced too. Helps that they have a fantastic customer service. Highly recommended!!!
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for your great feedback Issac,
We are glad to hear that you are happy with the products and service we offer.
Kind Regards
Suzanne
Nice Brasher laces
Nice Brasher laces. Does what you expect from shoe laces....
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Tony,
We are glad to hear that you are happy with the item,
Kind Regards
Olympia.
Great product no problems whatsoever
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Hazel,
Thank you for the kind feedback,
Kind Regards
Olympia.
Reply from Brooklyn Trading Ltd
Thanks for the great feedback Ian,
Kind Regards,
Olympia.
Excellent service!
The order came very quickly and the quality of goods are excellent and for the price i paid what a bargain.
Thank you!!
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Kye,
We are pleased to hear that you are satisfied with your purchase,
Thank you for your generous feedback,
Kind Regards
Olympia.
Great value
Great blind for the price, quick delivery. Will use this site again for more bargain hunting.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi,
We are glad to hear that you are happy with your purchase,
Thanks for your lovely feedback,
Kind Regards,
Olympia.
I have purchased from this company many …
I have purchased from this company many times over the last 6 months and in summary my experience has been first class in every respect, highly recommended.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Dean,
We are pleased to hear that you are happy with our first class service,
We look forward to your future purchases,
Kind Regards,
Olympia.
Could be even better
The whole transaction was easy and very satisfactory
The only slight criticism would be P&P
which I felt was a tad expensive.
Many online retailers offer free or subsidised P&P so the whole transaction became comparable with the High St
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Reeta,
Thank you for your kind feedback, we are always looking into ways to reduce or postage costs and we will take your comments on board.
Kind Regards
Suzanne
Ordered a few times good value for …
Ordered a few times good value for money quick delivery
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Sara,
Thank you for being a great repeat customer,
Glad to hear you are happy with our service,
Kind Regards,
Olympia.
Reply from Brooklyn Trading Ltd
Hi Colin,
We are pleased to hear you are happy with our service we provided.
Kind Regards
Olympia.
excellent service all round
Very pleased with our marble fire surround good value for money well packed and delivered when they said it would be delivery driver very helpful too all in all very good service all round.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Mrs Caruana,
Thank you for the wonderful feedback,
We are happy to hear that you are pleased with the goods and delivery service,
We look forward to dealing with you in the future.
Kind Regards
Olympia.
I ordered the wrong item due to the …
I ordered the wrong item due to the poor description on the website. I returned the item immediately but it took two weeks and a reminding email before I received my refund.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Bazza
I am sorry to hear that you are not happy with the goods and service provided on this occasion. We are currently reviewing our returns procedure, so we can offer a more quick and efficient service when returning unwanted goods back to us. We will take your comments on board and look into ways to help improve our listings.
Kind Regards,
Suzanne
Good quality item at very good prices
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi John,
We are pleased to know you are satisfied with our items and prices.
Kind Regards
Olympia.
Very good service
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for your lovely feedback, William.
Kind Regards
Suzanne
great service
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for the great feedback Daniel,
Kind Regards,
Olympia.
no problems fast delivery thank you …
no problems fast delivery thank you very much
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Susan,
Thank you for your feedback.
Kind Regards
Suzanne
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