I received an Apple Macbook Pro Retina 13" early 2015. I expect that with a B battery category for this specific product, I would expect the battery life to atleast last a few hours to last. Well, tur... See more
Company replied
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I received an Apple Macbook Pro Retina 13" early 2015. I expect that with a B battery category for this specific product, I would expect the battery life to atleast last a few hours to last. Well, tur... See more
Company replied
Let kontakt og god service fra forespørgsel til levering. Tak for fin behandling.
They were very frinedly. After returning the product, I got back the full amount within 2 days (online purchase).
The nice salesman was not at all pushy but very competent
Vi har Danmarks største udvalg i brugt IT-udstyr og samtidig har vi de bedste priser. Derfor tilbyder vi prisgaranti på alle vores brugte produkter. Vi har alt fra høj-kvalitets kontor maskiner til moderne Gaming computere. Samtidig tilbyder vi hurtig levering og 14 dages returret. Kig forbi vores forretning på Bernstorffsvej 82 og prøv din kommende PC eller køb den via vores webshop.
Bernstorffsvej 82, 2900, Hellerup, Denmark
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Not obvious from order conf. that you should expect another e-mail when the computer was ready, so showed up in store which had no computer to hand out. That was annoying. The shop was friendly though, and started the job right away. So ended up with laptop, after a wait of some 30-40 mins.
Godt sted at handle, professionel service, samt computerene er i den stand de lover på internettet. Kan klart anbefale at handle med Brugte Computere!
the webshop is clear and easy to find what you looking for ,fast shipping , good prices, , the laptop as description , so happy that I'v got high specifications one with cheap price. I saved more than 5000kr.
Didn't receive a track and trace number but customer service were quick to provide when requested.
Well, i happened to purchase a DELL OPTIPLEX 790 - Gaming pc last Wednesday which was the 21/09-16 and obviously i received it late. But the real issue is not only that the PC arrived late its the lack of service or unprofessional ways that IT WAS A COMPUTER WITHOUT THE EXACT HARDWARE! a missing graphic card to be specific (Nvidia Geforce GTX 750Ti 2GB). Now i happened to call Brugte Computere people instantly and it was the worst service than a nightmare! i very clearly state the issue to the customer service agent and he happens to laugh and says well i cant really do anything!?? next thing he asks me to send the whole Computer back when they can easily send the GRAPHIC CARD that i have paid for!
A very unexpected, unacceptable experience and very unprofessional way of handling goods for their customers.
I really hope that they do take this remark seriously and take an action to really sort this matter out ASAP!
Thank you
Habib
////
Update:
Spoke to Jonathan 10.49am - 26/09-16
very pleased to hear that he wants to compensate and settle the matter with a satisfactory offer. I hope it does not happen with anyone actually in the coming future.
once again Thank you.
Thet were friendly and ready to help.I recommed to deal with them-
Ti was good.
Købte en pc til min gamle far. købte samtidig officepakke og virus program.
uden at bede om det foreslog de at installere begge dele, så det var rent Plug and play for min far.
Tak for det
Everything was as I expected it to be and in good condition without any transport damage.
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