Brugtecomputere.dk Reviews 1,531

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I received an Apple Macbook Pro Retina 13" early 2015. I expect that with a B battery category for this specific product, I would expect the battery life to atleast last a few hours to last. Well, tur... See more

Company replied

Rated 5 out of 5 stars

Let kontakt og god service fra forespørgsel til levering. Tak for fin behandling.

Rated 5 out of 5 stars

They were very frinedly. After returning the product, I got back the full amount within 2 days (online purchase).

Company details

  1. Computer Shop

Information provided by various external sources

Vi har Danmarks største udvalg i brugt IT-udstyr og samtidig har vi de bedste priser. Derfor tilbyder vi prisgaranti på alle vores brugte produkter. Vi har alt fra høj-kvalitets kontor maskiner til moderne Gaming computere. Samtidig tilbyder vi hurtig levering og 14 dages returret. Kig forbi vores forretning på Bernstorffsvej 82 og prøv din kommende PC eller køb den via vores webshop.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Bad ordering but friendly shop

Not obvious from order conf. that you should expect another e-mail when the computer was ready, so showed up in store which had no computer to hand out. That was annoying. The shop was friendly though, and started the job right away. So ended up with laptop, after a wait of some 30-40 mins.

4 November 2018
Unprompted review
Rated 5 out of 5 stars

Godt sted at handle

Godt sted at handle, professionel service, samt computerene er i den stand de lover på internettet. Kan klart anbefale at handle med Brugte Computere!

19 March 2018
Unprompted review
Rated 5 out of 5 stars

the webshop is clear and easy to find…

the webshop is clear and easy to find what you looking for ,fast shipping , good prices, , the laptop as description , so happy that I'v got high specifications one with cheap price. I saved more than 5000kr.

11 March 2018
Unprompted review
Rated 5 out of 5 stars

Great!

Everything went very smooth and I'm happy with the product

15 November 2017
Unprompted review
Rated 3 out of 5 stars

Unprofessional company!

Well, i happened to purchase a DELL OPTIPLEX 790 - Gaming pc last Wednesday which was the 21/09-16 and obviously i received it late. But the real issue is not only that the PC arrived late its the lack of service or unprofessional ways that IT WAS A COMPUTER WITHOUT THE EXACT HARDWARE! a missing graphic card to be specific (Nvidia Geforce GTX 750Ti 2GB). Now i happened to call Brugte Computere people instantly and it was the worst service than a nightmare! i very clearly state the issue to the customer service agent and he happens to laugh and says well i cant really do anything!?? next thing he asks me to send the whole Computer back when they can easily send the GRAPHIC CARD that i have paid for!

A very unexpected, unacceptable experience and very unprofessional way of handling goods for their customers.

I really hope that they do take this remark seriously and take an action to really sort this matter out ASAP!

Thank you
Habib

////

Update:

Spoke to Jonathan 10.49am - 26/09-16
very pleased to hear that he wants to compensate and settle the matter with a satisfactory offer. I hope it does not happen with anyone actually in the coming future.

once again Thank you.

26 September 2016
Unprompted review
Rated 5 out of 5 stars

fantastisk service og opfølgning

Købte en pc til min gamle far. købte samtidig officepakke og virus program.

uden at bede om det foreslog de at installere begge dele, så det var rent Plug and play for min far.

Tak for det

11 September 2015
Unprompted review
Show reviews in all languages. (1,531 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look