Buddy & Lola Reviews 

193
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great Natural Honest Products. I’m currently using the Super Tummy Plus Bouncy Bones Berry Bladder I’ve been using these products with my gorgeous frenchie for the past 3/4 weeks to keep... See more

Company replied

Rated 5 out of 5 stars

We know what we're using if our already tiny chi drops weight again. It was very scary as she's 12 and has a heart condition and we didn't know where that was going, so I looked into how we could help... See more

Company replied

Rated 5 out of 5 stars

Weight gainer… My young german shepherd was under weight and through a combination of weight gainer, reduced exercise, change to working dog food. She has been able to gain and maintain her weight.... See more

Rated 1 out of 5 stars

First order and was very excited to try the weight gainer. Upon opening the parcel I noticed it has a best before date of 31/5/2026 I understand it’s best before and not use by bu... See more

Company replied

Company details

  1. Pet shop

Written by the company

Natural supplements to make life better for dogs across the UK We are a team of passionate dog lovers with a mission to make life better for you, your dogs and the planet. We do this by creating and continually developing the very best human-grade natural supplements to aid in digestion health, diarrhoea relief, joint support and more. Our products are used and trusted by thousands of dog parents around the UK and they are all backed by a 100% no questions asked money-back guarantee. Buddy and Lola is a small company, with a very big heart.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

193 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(193)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Thank you for your excellent service. The product arrived well before the estimated date.
As my pup’s diarrhoea has stopped at present, I haven’t yet needed to use the Tummy Settler but it’s reassuring to know that I have it in stock.

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

Weight gainer is tasty and does exactly what it says on the packet it is our second pack and our fussy picky nervy frenchie looks a picture and tucks in to her dinner with great gusto her weight is spot on now I would highly recommend and I think she would too

14 September 2020
Unprompted review
Buddy & Lola logo

Reply from Buddy & Lola

Aah great to recieve your feedback. So happy to hear your Frenchie is doing well on our Weight Gainer. It's a fantastic product that we can stand by hand on heart.

All the best
Clare
Doggy Customer Care

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service

Ordered product through amazon who were useless and never arrived. Ordered direct through Buddy & Lola it arrived within 2 days

1 September 2020
Unprompted review
Buddy & Lola logo

Reply from Buddy & Lola

Hi Charlotte, many thanks for letting us know that your order with us was delivered promptly - that's great to hear. Not sure why the Amazon order never arrived. Their customer service team are usually helpful. Let us know how you get on using our product/s.

All the best
Clare
Doggy Customer Care

Rated 5 out of 5 stars

Easy to find the product I wanted and…

Easy to find the product I wanted and set up account and payment. fast delivery. Very pleased and will use again.

29 July 2020
Unprompted review
Buddy & Lola logo

Reply from Buddy & Lola

Thanks Gina. We always go out of our way to please and we're happy that you're happy with our service.

All the best, Clare - Founder & Fur Mum to Buddy & Lola

Rated 5 out of 5 stars

Really helped our dog get back to…

Really helped our dog get back to normal. Better effect than what the vet provided.

25 July 2020
Unprompted review
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Reply from Buddy & Lola

Aah this makes us so happy. Thank you Graham for taking time to leave some feedback. I am sure other customers will appreciate it as do we. We can stand by this product hand on heart. We trust it works and we have lots of happy customers so we are delighted to hear that it was effective for your dog. Thanks for choosing Buddy & Lola. All the best to you and your dog.

Clare - Founder & Fur Mum to Buddy & Lola

Rated 5 out of 5 stars

Excellent service

10 July 2020
Unprompted review
Buddy & Lola logo

Reply from Buddy & Lola

Yipee! We always aim to delight. Thank you for choosing Buddy & Lola.

Clare - Founder & Fur Mum to Buddy & Lola

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