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Budget-Fire Reviews 

375
•
TrustScore 4.5 out of 5

4.6

Fire protection service
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Rated 5 out of 5 stars

Good product at a good price with delivery. More than 10% cheaper than their closest competitor. Arrived promptly. What more can you ask for? Will definitely use this company in the future.

Rated 5 out of 5 stars

I purchased two BRK 770 MBX. Directly fits on same base as old Deta 1111 model, using same interconnect as for previous models between the two alarms. Separating the base is tricky but how to do that... See more

Rated 5 out of 5 stars

Very happy with the service! Ordered new p50 fire extinguishers for our community centre. Called Budget on Friday, extinguishers delivered on Wednesday and commissioned on the following Tuesday. Ev... See more

Rated 5 out of 5 stars

Order placed was delivered late, as the important part of it was delayed by the carrier. Part of Safelincs, who run this and other brands, I have to say that Keeley, Harry, and Sarah have all... See more

Company details

  1. Fire protection service

Written by the company

Budget-Fire supports fire safety professionals with quality products, competitive prices, and trade accounts. We work in close partnership with reputable and recognised brands within the industry to secure our range of reliable fire safety essentials. All of our products are CE marked and Kitemarked to the relevant British Standard as appropriate, and are covered by a manufacturer’s warranty.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

375 reviews

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4.6

All reviews

(375)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great site

Great site, easy and clear, speedy delivery and got exactly what I ordered Thanks

21 June 2018
Unprompted review
Rated 1 out of 5 stars

Terrible service

1 star. Ordered 2x extinguishers and 2x signs for next day delivery to site. Only 1x extinguisher arrived. Courier company then said the had refused delivery of the remaining order (they didn’t turn up, I was waiting by the front door) Rearranged remaining to be delivered next day. Still not on site 6 days later. Has ended costing me more in time than the job was worth and I still haven’t finished it due to very poor courier service. No apologies or explanation given by them.

16 May 2018
Unprompted review
Budget-Fire logo

Reply from Budget-Fire

Good Afternoon Josh

Thank you for your feedback and your time on the phone discussing the delivery problems. As promised the replacement items were dispatched and delivered yesterday as promised.

We take delays such as the one you faced very seriously, and will be putting pressure on UKMail to try and avoid the same issue recurring in the future. We fully understand the importance of a dependable next working day service and do everything we can to ensure our service is robust, responsive and reliable.

Once again, apologies for the delay. If we can be of any further assistance please feel free to get in touch.

Kind regards

Keeley Broddle
Operations Manager

Rated 2 out of 5 stars

Delivery appalling got next day did not…

Delivery appalling got next day did not arrive but tried 2 days later Saturday no one there then order came on 2 different days only 4 extinguishes not Rocket science'!

26 April 2018
Unprompted review
Budget-Fire logo

Reply from Budget-Fire

Dear Mr Hepworth

Thank you for taking the time to leave feedback and apologies for the delay you have experienced with our couriers.

Having investigated the delay I can see that your parcel left our warehouse on the day of order, but was subsequently delayed by UKMail at their distribution hub. We work closely with our couriers to ensure the best possible service across our range of products. We take delays such as the one you faced very seriously, and will be putting pressure on UKMail to try and avoid the same issue recurring in the future.

We fully understand the importance of a dependable next working day service, and do everything we can to ensure our service is robust, responsive and reliable. Once again, apologies for the delay. If we can be of any further assistance please feel free to get in touch.

Kind Regards
Keeley Broddle
Operations Manager

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