BuildZoom Reviews 

449
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I've heard stories about contractors scamming people, so I hired Buildzoom to avoid that. it didn't help. They provided a contract with an unlicensed contractor (it turned out he faked his credent... See more

Rated 5 out of 5 stars

Best experience yet in finding contractor - Sampson Built Solutions - to replace attic stairs & access and to reinforce part of attic floor. Chris & Keegan Sampson arrived as scheduled & did an in... See more

Company replied

Rated 5 out of 5 stars

I was very skeptical to use Buildzoom because I’ve used online resources like this before, but I’ve used them twice now to find contractors and everything went very well. I like how Buildzoom babysits... See more

Rated 5 out of 5 stars

Vandeck has transformed our backyard and remodeled a patio deck. Their estimates of work were accurate, communication of design was transparent, and project management skills are top notch. They're su... See more

Company replied

Company details

  1. Building consultant
  2. Construction company
  3. Custom Home Builder
  4. General Contractor
  5. Home Builder
  6. Remodeller

About BuildZoom

Written by the company

At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients.

BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project.

Are you building a new location for your restaurant? We can find you contractors who have built restaurants.

Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.

Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.

Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.

Contact info

3.6

Average

TrustScore 3.5 out of 5

449 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(449)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor User Interface & Unhelpful Support

My experience with BuildZoom was extremely frustrating, mainly because of the platform itself. The user interface feels outdated, cluttered, and not intuitive at all. It’s difficult to navigate, and simple actions like updating project details or tracking progress take way more time than they should. The layout makes it hard to find important information, and overall it doesn’t feel user-friendly.

On top of that, the customer support was disappointing. Responses were slow, generic, and didn’t really address the issues I was facing. It felt like I was getting copy-paste answers instead of real assistance. When you’re dealing with construction planning, you need clarity and responsiveness — and unfortunately, that wasn’t my experience here.

Overall, the platform needs serious improvements in usability and customer support. I expected a much smoother and more professional experience.

1 January 2026
Rated 5 out of 5 stars

the crew I had here on febuary 1…

the crew I had here on febuary 1 /2026to install solar panels were awesome .Brady , Carter ,Caleb showed that customer service at its highest is still ALIVE
This crew went above and beyond to make sure that everything was done right and that I understood every detail that was going to take place. This crew deservers 1000 gold stars for some the best customer I have seen in a long time.
Keep up the excellent service and when I need more work done I hope that other crews take a page from this crews play book and give the same top notch service to myself and or other clients
Roger Little

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Many pluses

Many pluses: quick and courteous response, aggressive follow-up, timely response from an interested party (unfortunately, my job was small and likely did not interest larger contractors). I will keep the BuildZoom link in my file for future needs.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

BuildZoom cannot be trusted for…

BuildZoom cannot be trusted for contractor referrals. We had an experience with a contractor that the CSLB investigated and determined that this contractor broke from industry standards and was fined. We have submitted this information 3 times on buildZoom so no one else experiences what we did with this contractor. BuildZoom has posted none of it, and keeps this contractor in the top 12%

20 August 2025
Unprompted review
Rated 1 out of 5 stars

They have deceptive business practicess

They have deceptive business practices. They make you sign a one-year contract with a 2-month penalty to use their tool before they even give you a chance use it yourself. Then they want to charge you $1,000 to stop using the tool and get out of the contract. The tool just gives you access to the permit database so that you can cold call contractors to beg for work. They were pitched as leads.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

A BEAUTIFUL AND HELPFUL SPACE

The Buildzoom platform has been help to me after I came across them, when I was planning ADU construction and thanks I met the Teamup Construction team there. I loved their work, thanks to how buildzoom presented them, and my project has turned out great.

3 November 2025
Rated 5 out of 5 stars

I was looking for a place to leave a…

I was looking for a place to leave a review for a local craftsman. I was not able to find him listed at other sites, but BuildZoom had him listed. Leaving the review was simple and quick. It appears to be a valuable resource and I would recommend it.

3 November 2025
Rated 4 out of 5 stars

Prime Home Contracting

I found the company which I wanted to commend, yet found it difficult to maneuver some.
It was some time ago when the work was completed so I forgot a few of the details required for the review

29 October 2025
Rated 5 out of 5 stars

The tilers inherited a wavy concrete…

The tilers inherited a wavy concrete situation and the natural slate we were using in our 800 s.f. courtyard had clefts and slight size variations, all on a complex layout of planters, steps. Awesome job in putting it in but a slight dip in one place. They came back and spent three days making the pavers perfect. And they are really nice people to have around!

23 October 2025

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