BuildZoom Reviews 

449
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I've heard stories about contractors scamming people, so I hired Buildzoom to avoid that. it didn't help. They provided a contract with an unlicensed contractor (it turned out he faked his credent... See more

Rated 5 out of 5 stars

Best experience yet in finding contractor - Sampson Built Solutions - to replace attic stairs & access and to reinforce part of attic floor. Chris & Keegan Sampson arrived as scheduled & did an in... See more

Company replied

Rated 5 out of 5 stars

I was very skeptical to use Buildzoom because I’ve used online resources like this before, but I’ve used them twice now to find contractors and everything went very well. I like how Buildzoom babysits... See more

Rated 5 out of 5 stars

Vandeck has transformed our backyard and remodeled a patio deck. Their estimates of work were accurate, communication of design was transparent, and project management skills are top notch. They're su... See more

Company replied

Company details

  1. Building consultant
  2. Construction company
  3. Custom Home Builder
  4. General Contractor
  5. Home Builder
  6. Remodeller

About BuildZoom

Written by the company

At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients.

BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project.

Are you building a new location for your restaurant? We can find you contractors who have built restaurants.

Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.

Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.

Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.

Contact info

3.6

Average

TrustScore 3.5 out of 5

449 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(449)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy and professional

Trustworthy and professional

7 April 2025
BuildZoom logo

Reply from BuildZoom

Thank you for the kind words! We're honored to be seen as trustworthy and professional—that means a lot to our team. We're always here if you need us again in the future!

Rated 4 out of 5 stars
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Reply from BuildZoom

Thanks for the feedback, and we're really sorry to hear that leaving a review was frustrating. We truly appreciate you taking the time to share your experience, and we'll pass this along as we work to improve the process.

Rated 5 out of 5 stars

FB Doors Roofing

FB Doors Roofing. Simon was very thorough and professional as salesman for Roofing. Throughout all steps of removal, installation and cleanup , workers were courteous, cleaned up every day and notified me of all procedures along the way. 5 Stars! Extremely satisfied.. see you in 30 years.

4 April 2025
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Reply from BuildZoom

Thank you so much for the glowing review! We're thrilled to hear Simon and the FB Doors Roofing team delivered such a professional and seamless experience from start to finish. We’ll pass along your kind words to the crew. Enjoy your new roof—and we’ll see you in 30 years!

Rated 5 out of 5 stars

They got back to me very quickly and…

They got back to me very quickly and made the process very easy for me to choose a contractor.

2 April 2025
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Reply from BuildZoom

Thanks so much for your review! We're happy to hear our team was quick to respond and made it easy for you to find the right contractor. That’s exactly what we’re here for—glad we could help!

Rated 1 out of 5 stars

I am canceling everything with you

I am canceling everything with your company because you don't communicate. I've asked for a phone call several times. Your company obviously is a scam.

13 March 2025
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Reply from BuildZoom

Hi Steve! We understand your frustration and apologize for any inconvenience. Due to the high volume of requests, our support team is primarily available via email. However, we reviewed your communication with our team, and one of our Partner Specialists has just reached out to you directly and just left you a voicemail. Please be on the lookout for that message.

We want to assure you that BuildZoom is a legitimate platform dedicated to helping homeowners connect with top contractors. If there's anything else we can do to assist, please let us know!

Rated 1 out of 5 stars

Not helpful for customer and Pro Also.

Not helpful for customer and Pro Also.. I got a service from a Pros and need to make a review for them about their service but they didn't live my Feedback till now.. Feedback service so bad..

3 February 2025
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Reply from BuildZoom

Hi Josefin! I was unable to find an account with your email in our system. Please email customerrelations@buildzoom.com so I can look into this for you!

Rated 4 out of 5 stars

Thanks for the help

Great website to use for referrals and reviews in seeking construction projects for your home. Returning the favor and writing a 5star review on my contractor.

11 March 2025
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Reply from BuildZoom

Thank you for your review! 🌟 We're so glad you found BuildZoom helpful in finding referrals and reviews for your construction project. Your support means a lot, and we love seeing homeowners share their experiences to help others. If you ever need assistance with another project, we’re here to help!

Rated 1 out of 5 stars

Requested Module home installers

Requested Module home installers, Got nothing but contractors to build modulars. Installation is different than building. I let them know the problem and they still couldn't get me the correct contractor for the quote.

10 March 2025
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Reply from BuildZoom

Hi Doug! Thank you for your feedback. We understand the importance of finding the right contractor for your project, and we’re sorry we couldn’t meet your specific needs this time. Currently, our network primarily includes modular home builders rather than specialized installation contractors, but we recognize the demand and are continually working to expand our network and expertise.

We appreciate your input, as it helps us improve. If there’s anything else we can do to assist, please don’t hesitate to reach out to our team at support@buildzoom.com.

Rated 5 out of 5 stars

Great service

Great service, prompt, worked hard, and an excellent job.

10 March 2025
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Reply from BuildZoom

Hi Iris! Thank you for your kind words! We're thrilled to hear you had a great experience and that the service was prompt and high quality. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Easy enough!

14 March 2025
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Reply from BuildZoom

We’re glad to hear you had an easy experience with BuildZoom! Making the process simple and hassle-free is our goal. Thanks for your feedback!

Rated 1 out of 5 stars

Almost all the leads were fake

Almost all the leads were fake. Customers do not respond to emails, phone calls of texts. I have only had luck booking two jobs. Went out there and gave Estimates. Both customers not hire us and admitted that they only needed our Estimates because the insurance required them to have 2 competitive Estimates.
Buildzoom does not work for me.

13 March 2025
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Reply from BuildZoom

Thank you for sharing your feedback. We understand that it can be frustrating when leads don’t convert into jobs, and we appreciate you taking the time to share your experience. While some homeowners may request multiple estimates due to insurance requirements, we aim to connect you with genuine leads who are actively seeking contractors.

It’s worth noting that you were hired for a job in April 2024 through BuildZoom, and we hope that this project helped contribute to your business growth. We are always working to improve our lead matching system, and we’d love to explore how we can better align our platform with your needs moving forward.

Rated 3 out of 5 stars

I have not really gotten any real jobs…

I have not really gotten any real jobs as of yet, and fees seems a little high from start. But I am going to see what becomes of the latest lead they gave me.

13 March 2025
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Reply from BuildZoom

Thank you for sharing your experience. We understand that getting started with a new platform can take time, and we appreciate you giving BuildZoom a chance. Our goal is to connect contractors with real homeowners in need of professional services, and we hope your latest lead turns into a great opportunity for you.

Regarding fees, we strive to provide value by offering leads at no upfront cost, so you only pay when you successfully win a job. That said, we’re always looking for ways to improve, and we’d be happy to discuss how we can better support your business. Please feel free to reach out to our team at support@buildzoom.com—we’d love to help.

Wishing you success with your latest lead!

Rated 5 out of 5 stars

Review

Wallz is run by experienced professionals who are highly organized and meticulous. They worked quickly without sacrificing quality, making it the best choice we ever made! Wallz ensured a seamless process, and we’re delighted we chose them!

12 March 2025
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Reply from BuildZoom

We’re thrilled to hear about your positive experience with Wallz! It’s great to know that their professionalism, efficiency, and attention to detail made your project a success. At BuildZoom, we take pride in connecting homeowners with top-quality contractors, and we’re so glad Wallz exceeded your expectations.

Thank you for sharing your experience, and we appreciate you trusting BuildZoom to find the right contractor for your project!

Rated 5 out of 5 stars

Buildzoom was the key to my success

I was working on this for a year and a half before I gained any traction with BuildZoom. You were vitally necessary for the success of this project and I'm deeply grateful. The value you provided far exceeded my expectations. BuildZoom will continue to be vitally necessary for the growth of my business. When I expand into a new city I will be contacting you immediately because I know it will be the fastest and most efficient way to hit the ground running.

7 March 2025
Unprompted review
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Reply from BuildZoom

Thank you so much for your kind words! We’re beyond thrilled to hear that BuildZoom played a key role in the success of your project. It’s been a pleasure working with you, and we’re excited to continue supporting your business as it grows.

We’re grateful for the trust you’ve placed in us, and we look forward to being a part of your continued success, whether you're expanding into new cities or taking on new projects. Don’t hesitate to reach out—we’re always here to help you hit the ground running!

Rated 5 out of 5 stars

BuildZoom made my search for a reliable…

BuildZoom made my search for a reliable contractor so much easier. Their platform is user-friendly, and I was able to find highly rated professionals quickly. The customer support team was responsive and helpful, guiding me through the process and ensuring I found the right contractor for my project. I appreciate the transparency and detailed information provided, which gave me confidence in my hiring decision. Highly recommend BuildZoom for anyone looking for trustworthy contractors!

4 March 2025
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Reply from BuildZoom

Thank you so much for sharing your experience! We’re thrilled to hear that BuildZoom made your search for a reliable contractor easier and that our platform and customer support team were able to meet your needs. Transparency and trust are at the core of what we do, so we’re glad that the detailed information helped you feel confident in your decision.

We truly appreciate your recommendation and look forward to continuing to support you in future projects!

Rated 5 out of 5 stars

Without BuildZoom

Without BuildZoom, I wouldn’t have been able to have the project finished that I was looking to have done with such quality and perfection. I had a choice of three different contractors. I was not pressured to hire any one of them. They were helpful throughout the whole process. Thank you.

11 March 2025
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Reply from BuildZoom

Thank you for your wonderful feedback! We’re so glad to hear that BuildZoom helped you complete your project with the quality and perfection you were looking for. It’s great to know you felt supported throughout the process without feeling pressured, and that you had the option to choose the contractor that was the best fit for your needs.

We truly appreciate you taking the time to share your experience and are happy to have played a part in your successful project!

Rated 5 out of 5 stars

Easy to use and access

Easy to use and access. No complications. No ads.

10 March 2025
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Reply from BuildZoom

Thank you for your great feedback! We’re so glad to hear that you found BuildZoom easy to use and free of complications. Our goal is to provide a seamless and straightforward experience for our users, and it’s fantastic to know we’ve met that expectation for you.

We appreciate your support and look forward to helping you with future projects!

Rated 5 out of 5 stars

Great experience

10 March 2025
BuildZoom logo

Reply from BuildZoom

Thank you for the positive feedback! We’re so glad to hear you had a great experience with BuildZoom. If you ever need assistance again, don’t hesitate to reach out—we’re here to help!

Rated 3 out of 5 stars

Not local contractors

Businesses responded that were 65 miles away -- NOT local

28 February 2025
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Reply from BuildZoom

Thank you for your feedback. I wasn’t able to find any service requests under your name or email, but we’d love to take a closer look at your experience. Please reach out to us at support@buildzoom.com, and we’ll review the contractor options provided to you.

Contractors on BuildZoom set their own service areas, which can sometimes extend 60+ miles depending on their preferences and availability. That said, it sounds like something may have gone awry here, and we’d love the chance to help find professionals closer to your location. Looking forward to hearing from you!

Rated 5 out of 5 stars

Easy Contractor review process

This site enabled me to give my contractor a review . Process was simple.

4 March 2025
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Reply from BuildZoom

Thank you for sharing your experience! We're glad to hear that leaving a review for your contractor was simple and seamless. At BuildZoom, we strive to make the process as easy and transparent as possible. If you ever need assistance or have any questions, feel free to reach out

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