This was my first call to Bulbs.com and Sam Houston answered. Within 10 minutes he found a perfect retrofit LED fixture and sent a "tester" unit. After installation ( if it works ), we need to purchas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Over 200,000 businesses rely on us for energy efficient lighting solutions. We know that buying light bulbs online might not be the most fun thing to do, but it doesn't have to be a hassle either. That's why Bulbs.com makes the entire process painless. In addition to easily locating the replacement lighting you need, you can also find the resources to make sure your lighting stays current, including bulb recycling programs, lighting and energy efficiency legislation, and utility rebate programs available in your area. When you add in great customer service, competitive pricing and easy online ordering, you can see why Bulbs.com is the smart choice in lighting. While you’re purchasing your lighting, don’t forget that we also carry fire safety products, hand tools, batteries, air quality equipment and electric vehicle chargers.
Contact info
United States
- (888) 455-2800
- customerservice@bulbs.com
- www.bulbs.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tyler was very helpful
Tyler was very helpful. He followed through and made sure my order was made.
Pleasure Start to Finish
When the sales line picked up, the gentleman introduced himself, and I didn't have to say "huh?" or "say again" ever. I was immediately comfortable-speaking to a real human and not an AI bot. Went out of his way to research my questions and get the answers. And it wasn't a huge sale . . . probably the smallest . . . I was treated very professionally and kindly.
Jim was great to deal with !!!
Great
Great, glad that Jason Garrett reached out to assist in helping me finish ordering with BULBS.COM
Plus, the price savings.
Next time we need bulbs of any kind we'll be purchasing them from you.
got answers right away
Extremely helpful and friendly customer…
Extremely helpful and friendly customer service rep - a real person no less!
I had a issue with a fixture
I had a issue with a fixture, purchased last year and Tyler Rogers took care of sending out a replacement immediately.
Great customer service!
Knowledgeable and helpful rep.
Excellent Customer Service
Jason was great very helpful! Excellent customer service!! Thank you Jason
Easy to find
Easy to find, easy to buy. Checkout process was interrupted to offer a promo. When I went back and entered the promo code, I was told it was no longer available. Also, all my checkout information was discarded and I had to start over.
I was able to purchase just what I…
I was able to purchase just what I needed , not a huge lot.
Great customer service
I think you have great customer…
I think you have great customer service, always willing to help with a "smile", and I always get the right bulbs that I need.
its not all about electronic sales..... to be able to call for info and place an order is valuble
quick efficient service via my phonecalls.
Always nice to do business with you..
Great Customer Service
Jason G. was fantastic. When the light bublbs I was going to buy was no longer available, he sent me three lists of other bulbs I might like to use.
Jason did a great job researching a…
Jason did a great job researching a particular bulb for me for my church. It was a great experience.
My representative Nick Susko was so…
My representative Nick Susko was so knowledgeable and helpful. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








