Slow shipping/no communication
On the 20th of November we ordered a new window and closing cord. The website said it would take up to 7 business days. We are now on the 10th business day and only now got send the track and trace code. They even haven’t handed the package over to the shipping company. I’ve send multiple mails for more information, got no answer. Next time I’m not ordering spare parts on the official website, bad service and communication!
10 November 2025
Unprompted review
Reply from Bullerjan
Good day,
we are very sorry that there were such problems with your order.
Please let us know if you still wish to receive the goods that you have not yet received.
We would be happy to prove to you on a second attempt that we can do it better.
Kind regards,
The Bullerjan Team