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Bunches.co.uk Reviews 

18,200
•
TrustScore 4.5 out of 5

4.3

Flower market
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Review summary

Created with AI, based on recent reviews

Looking at 1,916 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that placing online orders is very straightforward, offering a wonderful selection of gifts and stunning floral arrangements. Many individuals deeply appreciate the reliable delivery service, noting that packages consistently arrive on time and contain fresh, vibrant products. Though some customers experienced occasional delivery delays or logistical issues with items arriving later than originally scheduled. A few reviewers also noted problems concerning overall product quality, mentioning that certain bouquets appeared smaller or wilted upon opening. Furthermore, a small group of people mentioned that tracking updates or delivery confirmations could sometimes be improved during transit.

What people talk about most

Product

Customers had positive experiences with product, often praising the beautiful selection, fresh quality, and... See more

Delivery service

Clients share positive opinions on delivery_service, noting that packages consistently arrive on the... See more

Quality

People report positive experiences with quality, highlighting that flowers arrive fresh, beautiful, and last... See more

Order

Reviewers highlight high satisfaction with the ordering process, praising the straightforward website and... See more

Service

Consumers find service to be positive, highlighting a consistent and reliable experience across many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more

Rated 5 out of 5 stars

Without exception the recipients of flowers sent by Bunches from us have been delighted. After that its a no brainer to use them. And letterbox arrangement works fine cos it means the PO can leave the... See more

Rated 5 out of 5 stars

My friend had a death in the family and I came across Bunches when I was looking to get them some flowers quickly. The buying process was easy, the price was good and I loved the option of adding a co... See more

Rated 5 out of 5 stars

Choosing and placing the order was easy with loads of hamper options to choose from and reasonably priced as well. Royal Mail reference was provided on the day of delivery which I could pass on to... See more

Company details

  1. Flower market

Written by the company

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(18,200)

1,818 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Flowers were lovely and delivered on time and with care.
Bunches' strict adherence to GDPR protocol was much appreciated.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bunch of flowers!

Beautiful, generous bunch of flowers sent as a gift. Good value for money. Straightforward online ordering. Easy to edit the order to correct the address. Highly recommend.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

A good company from which to order flowers

Good selection on website. A small discount showing when I ordered. Nice 'added extras' if wanted and appropriate. Clear confirmation, and my order was delivered next day, as requested.
I support the ethos of the company in donating to overseas charities.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

The flowers were beautiful

The flowers that arrived at my friends address were absolutely beautiful and she was thrilled with them. I was advised all of the way as to the delivery.
Will definitely use you again. Thank you

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely flowers and reliable delivery

This is the 3rd time that I have used Bunches, and I have been very impressed each time. The flowers have arrived as expected, and the recipient has loved them. I'll be using them again

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful

Absolutely wonderful! I sent some gorgeous roses for my mum on her anniversary after loosing my dad. The flowers were picturesque and fresh and arrived on time. I would highly recommend this company and will be using them again 10/10

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Flowers carnations perfect

Flowers carnations perfect, even i ordered the larger amount still not seem many in bundle, but once i added more flowers local to make funeral flowers for mother it looked perfect.

20 July 2026
Unprompted review

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